Sat.Jul 18, 2020 - Fri.Jul 24, 2020

article thumbnail

How a CMO Acquires Customers For Life

SBI Growth

Iconic customer programs generate fierce loyalty and accelerate revenue growth. CX professionals also realize that a poor customer experience goes far beyond just a negative review – it places future deals at risk. In his final interview segment, Ryan Hollenbeck, CMO at.

article thumbnail

Everything You Need to Know About Innovation Consulting

Hubspot Sales

In today’s dynamic market, many companies are faced with providing creative solutions to their customer’s problems in order to stay in business, making workplace innovation extremely important. According to the McKinsey Global Innovation Survey , though 86% of executives agree innovation is key for growth strategy, only 6% are satisfied with the innovative efforts of their company.

article thumbnail

10 Growth Opportunities Hiding in Your Customer Support Software

Groove HQ

Learn how to use your customer support software as a catalyst for growth. The post 10 Growth Opportunities Hiding in Your Customer Support Software appeared first on Groove Blog.

Software 140
article thumbnail

Why executives must lead the change management of sales enablement

Showpad

Welcome to the third post of this blog series for executives. In this edition, I’ll be discussing why you as an executive in a sales, marketing or CX leadership role play a mission-critical part when it comes to making sales enablement successful in your organization. . One aspect of making enablement successful is how it is designed and set up.

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

3 Ways You Need to Prepare to Sell Moving Forward

Engage Selling

It’s no secret that the selling landscape has changed over the last few months. The entire globe has been impacted, and now is the time to ensure you’re aligned with these three ways to sell moving forward.

article thumbnail

How to Survive & Thrive in Direct Sales

Hubspot Sales

Regardless of if you know the definition of direct sales, you've probably encountered some people who engage in the practice — the door-to-door knife salesperson, the neighbor on your block who hosts parties to sell cosmetics, or Uncle Rico from Napoleon Dynamite, offering model ships to help hawk plastic dinnerware. Image Source: Reddit. Direct sales is an immediately personal, unique brand of selling that requires an entrepreneurial spirit and considerable initiative.

More Trending

article thumbnail

How to use the marketing flywheel method to supercharge your business

Nutshell

Sales and marketing professionals are constantly slinging around new buzzwords, complex terms, and confusing abbreviations. It’s what we do. No blog, video, or sales pitch is complete until the phrase “boost ROI” or “improve your net promoter score” is used. Well, here’s another important term for you to memorize: the marketing flywheel.

Marketing 119
article thumbnail

This Mistake Can Cost You the Deal | Sales Strategies

Engage Selling

I want to share with you a tale of woe. One of my customers emailed me and mentioned they just lost two of their biggest clients.

Sales 125
article thumbnail

How to Use Your Networking Skills to Win Back Lost Customers

Hubspot Sales

In business, every relationship ends. At some point, customers move on. It’s inevitable. That’s why sales and marketing professionals are so focused on customer retention — the longer your customers stick around the better. You can have the best retention strategy in the world, but you’ll still experience a certain amount of churn. Just because it’s common, that doesn’t mean it’s ideal.

article thumbnail

Adapting Your Coverage Model for 2020 and Beyond

SBI Growth

In early March, everyone’s coverage model was forced to change. No longer were we allowed to meet customers or prospects in person, and unfortunately, this still holds true four months later. Which has caused us to ask the following questions: How.

Meetings 109
article thumbnail

AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

article thumbnail

Is the Needs Analysis Meeting Really the First Step?

The Center for Sales Strategy

We often think of the needs analysis meeting as the beginning of the sales process, but, is it really? Today's buyers are complex. Their needs are perplex and they're hesitant to share information. When speaking with a prospect for the first time, you must ask the right questions. First, you have to know what questions to ask. To conduct a great needs analysis meeting — one where the client is anxious to participate and is really open with information — there are two areas you need to work on be

Meetings 106
article thumbnail

Three Ways Sales Organizations Can Offer Buyers More Value

Miller Heiman Group

If sellers want to rebound from COVID-19, they must find ways to change. But the need for sales organizations to change is nothing new; it’s just more urgent now. Even before the pandemic arose, we lived in a world where buyers are generally better at buying than sellers are at selling. Because sellers don’t consistently deliver value to their buyers, there’s a significant “value gap” that creates even more distance between buyers and sellers: 77% of buyers don’t view sellers as a resource when

article thumbnail

20 Sales Planning Tools to Boost Sales Productivity and Close More Deals

Hubspot Sales

Sales always has been, and always will be, about closing the deal. But, sales professionals cannot rely on cold calls and haphazard prospect visits if they want to meet their sales goals and make it into the top 10%. In reality, sales professionals and managers need to have access to the best available sales planning tools to help them boost sales productivity and close more and bigger deals.

article thumbnail

How to Navigate the Elusive Face-To-Face Meeting in a New Virtual World

SBI Growth

As a sales leader, you understand better than most the power of face to face interaction. You’ve likely built your selling career on face-to-face sales pitches and the always productive dinner meeting. You’ve set your team’s strategy for the year.

Meetings 102
article thumbnail

2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

article thumbnail

Coronavirus Talk #8: On New Possibilities

Sales Gravy

Open yourself up to new opportunities It's difficult to see new possibilities during this crisis. It seems like we've been in this pandemic for years rather than months. Secretly, most of us have been living with the hope that the coronavirus pandemic would be over quickly and that we'd get back to normal. With the new surge in cases, what is becoming clear is that everything has changed, that there is no going back, and that the only thing we can count on is new possibilities.

article thumbnail

How to Succeed at Understanding Your Personality [PODCAST]

Sandler Training

Mike Montague interviews Dr. Benjamin Hardy on How to Succeed at Understanding Your Personality. The post How to Succeed at Understanding Your Personality [PODCAST] appeared first on Sandler Training.

90
article thumbnail

The Plain-English Guide to Revenue Run Rate [Infographic]

Hubspot Sales

Forecasting methods come in all shapes and sizes — a range of practices that warrant varying degrees of thought, effort, and analysis. And it's generally best practice to leverage a more rigorous, nuanced forecasting process to guide your expectations and sales efforts. But what if you lack the interest, resources, or need to leverage a particularly intricate, labor-intensive forecasting method?

article thumbnail

Bold CMOs Know the Only Budget Question to Ask During a Recession Is How Much More to Invest

SBI Growth

There is no doubt that we are facing a bleak environment. Unemployment at 11%. Dow Jones Industrial Average posts its worst one day decline ever. A pandemic sweeps the nation.

article thumbnail

1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

article thumbnail

How to Crush Adversity with a Strong Sales Culture

The Center for Sales Strategy

You hear it every day, “these challenging times,” “the new normal,” “the pandemic.” It’s no surprise that we are all facing adversity and uncertainty, but it doesn’t mean all doom and gloom. In fact, you can crush adversity and come out on the other side stronger, successful, and more skilled than ever. What is the secret to weathering the storm? Start with your sales culture as your foundation and proactively instill and foster resilience.

Sales 88
article thumbnail

Building Resilient Organizations: The Pivotal Role of Learning & Development

Vantage Partners

Resilience has never been more important for us, as organizations and as individuals. At the intersection of strategy and people, learning and development leaders are uniquely positioned to embed business resilience and operationalize it. L&D executives discussed how—and shared with peers their recent experiences during pandemic—at the most recent Learning Lab on June 22 facilitated by Vantage Partners and hosted by Danny Ertel, a founding partner at Vantage Partners.

article thumbnail

What a Retainer-Based Approach Can Do for a Consulting Business

Hubspot Sales

Working as a consultant can be a tricky, uncertain game at points. It can be exhausting to bounce from client to client, charging an hourly rate without any guarantee of where your next payday is coming from. And even when business is going well, the peace of mind that comes with knowing you're set financially for an extended period of time can be an attractive prospect.

article thumbnail

Our Top Content: What's Resonating Most With Sales Leaders

Force Management

We’ve been publishing a lot of content this year. We even set a record for website visits. Sometimes, we even have trouble keeping up with everything we’re publishing. So, we’re thinking some of you may have missed some of the assets we’ve put out this year.

article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

Is Your Organization Suffering Because of a Sales Structure Problem?

The Center for Sales Strategy

Sales structures look different for all organizations depending on the industry, size of the team, product, and the sales process. As your company and people evolve or as things change in your business sector, your sales structure should change as well in order to maintain a competitive advantage. Companies that identify the need to change sales structure continue to grow, while those who ignore it find themselves struggling to meet sales goals and stay competitive.

article thumbnail

How to Succeed at Sandler Rule #28 – When Under Attack, Fall Back

Sandler Training

David Mattson, President and CEO of Sandler Training and 6-time Author, talks about his Wall Street Journal and BusinessWeek best-selling book, The Sandler Rules: 49 Timeless Selling Principles and How to Apply Them. The post How to Succeed at Sandler Rule #28 – When Under Attack, Fall Back appeared first on Sandler Training.

Sales 71
article thumbnail

Buying a Customer Support Platform? Here Are 6 Mistakes to Avoid

Groove HQ

We expose the mistakes most small businesses make when choosing software, so you can avoid them. The post Buying a Customer Support Platform? Here Are 6 Mistakes to Avoid appeared first on Groove Blog.

article thumbnail

Change Management Tips for Leaders

Kainexus

People react very positively to the concept of continuous improvement. They are a little less enthusiastic when it is framed as constant change. But, of course, improvement requires change. Our clients who’ve done it successfully have shared their best ideas for how to get there. Acknowledge that Most People Don’t Like Change. People balk at trying new things for several reasons, including risk adversity.

article thumbnail

How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

article thumbnail

Weekly Roundup: Staff Reduction, Embracing Distributed Sales Teams + More

The Center for Sales Strategy

- MOTIVATION -. "Corporate culture matters. How management chooses to treat its people impacts everything for better or worse.". -Simon Sinek. - AROUND THE WEB -. > COVID Caution: Staff Reduction in the Pandemic-era– CEOWORLD Magazine. A glimmer of hope flashed when the U.S. Bureau of Labor Statistics recently reported U.S. job losses in May were in line with the months preceding the COVID-19 pandemic.

Sales 78
article thumbnail

How Starting a B2B Podcast Can Elevate Your Personal Brand

Sales Gravy

Starting a B2B Podcast is a Smart Virtual Selling Strategy On this episode of the Sales Gravy podcast, Jeb Blount (Virtual Selling) and James Carbary (Content-Based Networking) discuss how starting a B2B podcast can elevate your personal brand and build familiarity. Familiarity Leads to Liking In Sales, familiarity is powerful because familiarity leads to liking.

B2B 59
article thumbnail

Executive Interview: Peter Murphy, Global VP of Platform Sales, @MRP_Prelytix

SBI

Q: SHOULD SELLING BE VIEWED AS A BUYING EXPERIENCE AND WHY. PETER: Enterprise B2B sales is a complex process of which the buying experience is one very important attribute to closely understand. Failing to appreciate the buying experience will likely result in failure, as you may target the right account at the wrong time. The problem here is structural, B2B marketers continue to hold onto strategies of the past, around industry segments, and channel-specific domain expertise.

Sales 56
article thumbnail

A Brief Introduction to 5 Principles of Lean Manufacturing

Kainexus

Lean Thinking , by James P. Womack and Daniel T. Jones, covers the five principles of Lean manufacturing. “Truly remarkable. the most comprehensive, instructive, mind-stretching and provocative analysis of any major industry I have ever known," said Philip Caldwell , former Chairman and CEO of Ford Motor Company. Peter Drucker called it, “A very important book.

article thumbnail

How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.