Sat.May 14, 2022 - Fri.May 20, 2022

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Using The Right Sales Strategy to Secure More Quality Appointments

The Center for Sales Strategy

Today, I'm going to share with you 3 TOP SECRET strategies to help you secure more new business appointments. These proprietary strategies will help you get more meetings than you could ever imagine.

Meetings 116
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4 Reasons Social Selling Is So Effective

The Center for Sales Strategy

Social selling is on its way to equaling (and possibly overtaking) conventional selling in the near future. One study stated that with more than 3 billion people using social media worldwide in 2021, the customer base is right where social salespeople want them. Way back in 2020, before the world had gone haywire due to COVID and in the early days of the pandemic, Facebook sales by American Facebook users hit over 18%.

Media 118
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Become a Certified Professional HubSpot Sales Representative

Hubspot Sales

The demand for sales roles only keeps growing. According to research published by HireDNA, sales roles shot up by 65% in 2021, totaling around 700,000 positions in the US alone. That’s why the HubSpot Academy is partnering with Coursera, the world's most trusted online education resource, to bring you the HubSpot Sales Representative Professional Certification — a five-course career development training for anyone looking to thrive in a new sales role, refine their sales skills, or impress poten

Sales 131
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Strategic Leadership: Understanding its Purpose and Core Attributes

CMOE

You can’t have strategy without leadership. Strategy formulation requires a clearly defined vision, long-term goals, useful tools, and a plan to win. But without the guidance of an insightful leader who can drive the process, it is difficult to make any strategy a reality. Ultimately, strategic leadership is what makes the difference between success or failure.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Your Unapplied Knowledge Is a Waste of Everything!

Engage Selling

Don’t let unapplied knowledge destroy your sales team! I talk a lot about how the sales landscape today is completely different from just a few years ago…and that there’s no … Read More. The post Your Unapplied Knowledge Is a Waste of Everything! first appeared on Colleen Francis - The Sales Leader.

Sales 113
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Talent Acquisition: How Do I Hire Better Talent?

The Center for Sales Strategy

We are always asking our salespeople to prospect and keep their eyes open for new potential clients. As sales managers, we need to treat recruitment the same way. Recruitment will continue to be a buyer’s market in 2022. According to The Undercover Recruiter , the best candidates are in and out of the job market within 10 days. It’s tempting, and easy, to fall victim to lowering your hiring standards to fill positions.

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That’s a wrap: A look back at Zendesk Relate 2022

Zendesk

It was fabulous to return to the stage, both digital and actual, for our flagship event. We kicked off Zendesk Relate 2022 on May 11 with a live keynote streamed from the beautiful San Francisco Museum of Modern Art, followed by the first of three digital broadcasts. It truly was a global event, with registrants from more than 170 countries. Here are a few highlights—and if we missed you, the good news is that all the content is still available to watch on-demand, at your own pace.

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How to Build your CRM Strategy (+6 Example CRM Goals)

Insightly

Buying a platform is easy. Write a check, swipe a card, or send a wire transfer and you’re done. . It’s building a strategy around the tools your company invests in that takes time and effort. Beyond “what are we buying?” you must challenge yourself with “why are we buying this?” and then build a plan to achieve the why. This is called your strategy.

CRM 98
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Leading with Connection: Reflections on Modern Leadership

Planview

If there’s anything we have collectively learned in the past two years, it’s that it takes effort to stay connected. Meeting new people, fostering relationships, building trust, collaborating – they’re all certainly possible in a hybrid / remote environment, but they require deliberate, consistent effort. At Planview, we’re very invested in helping businesses stay connected; our mission, which we repeat and display wherever we can, is to build the future of connected work.

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ACH Payment: What It Is, How It Works & How Much It Costs

Hubspot Sales

Have you ever set your utility bill to auto-pay? Split a dinner bill by sending your friend cash through Venmo? Had the IRS drop a nice, juicy tax refund straight into your checking account? If so, you’ve already experienced the benefits of ACH payment. And you’re definitely not alone. In fact, 2021 saw 29.1 billion ACH payments covering $72.6 trillion of value, according to data from Nacha.

Banking 111
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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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How to create actionable buyer personas (examples & tips)

Zendesk

As valuable as it would be to truly know each of our customers on a personal level, that’s just not possible for most businesses. Startups with a few clients might have that luxury, but once your business booms, it takes far too much time to connect with individuals in your target audience. Yet you can’t generalize your entire audience, either—some personalization is essential.

B2C 98
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How to incorporate motion graphics into your content marketing strategy

Crank Wheel

Gone are the days when marketers crammed spammy sales messages into their content mix as they fought to get into their customer's bank accounts.

Banking 97
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Do You Have the Right Talent in the Right Seats?

Brooks Group

Time to read: 4 Minutes. Companies spend an enormous amount of money trying to motivate, inspire, and essentially change their employees. In 2021, self-improvement was a $10.4 billion industry. ( source ). It’s been said, however, that people will always do exactly what people want to do. . That’s true when times are good and it’s true when times are bad (or challenging—like they are at the time of this writing).

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Freemium Pricing: How to Leverage It & 4 Popular Models

Hubspot Sales

Freemium pricing is one of the more prominent avenues businesses can take to build buzz, attract users, and ultimately translate prospect interest into revenue. But popular as it might be, there's no guarantee it will work for your company. Here, we'll explore the concept a little deeper , see the core considerations you need to take when deciding whether to leverage this kind of strategy , and review some of its most popular models.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The ultimate sales glossary: 100 sales terms to know

Zendesk

If you’ve ever taken sales training of any kind, you know that mastering sales vocabulary is shockingly difficult. Many sales terms sound interchangeable when, in fact, they mean drastically different things. And with an enormous number of sales words thrown around casually or used incorrectly each day, it’s no wonder even sales experts get confused sometimes.

B2C 98
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Why and How to Co-Innovate with Customers: Vantage Video

Vantage Partners

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A Playbook For Sales Leaders in a Time of Uncertainty

Brooks Group

Time to read: 3.5 minutes. I have a hypothesis. I believe most business leaders are in a place similar to where they were when the pandemic started. . The pandemic was a macro event that touched all aspects of business and life. Since then, more macro events have started to pop up, almost like an unwinnable game of Whack-a-mole! . We’re currently facing the highest inflation rate in four decades, a labor shortage fueled by the “Great Resignation”, a broken supply chain , serious disruption in th

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Lean Management: Definition, Principles, and Techniques

Kainexus

Lean management, also called Lean manufacturing, or just Lean, is a business methodology that helps organizations reach their most critical strategic objectives. Although it started in manufacturing, Lean management is now used by organizations of all types and sizes. It is popular in organizations as diverse as healthcare, construction, and software development.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

Knowledge is power—especially when you’re looking to improve your customer experience. According to the Zendesk Customer Experience Trends Report 2022 , customer engagement is up 14 percent compared to last year. While this means more work for your support agents, it also means there are more opportunities for you to expand and retain your customer base.

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How to Hire the Right Sales Talent for Growth

Force Management

In this wave of mass resignations and global hiring, reduce hiring challenges and cost by narrowing your sales manager's focus. Define what the ideal sales talent candidate looks like for your organization so you can help your managers hire the right people for growth. The topic of sales talent has come up often on the Revenue Builders Podcast. John McMahon and John Kaplan dig deep with their guests, pulling out top-level advice you can use to make your sales talent a competitive advantage for y

Sales 74
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How to Get the Most Out of Your Growth Spend

SBI Growth

SBI Chief Operating Officer and Forbes Business Council Member Mike Hoffman wrote a recent article for Forbes digital on how the C-suite can drive growth initiatives, translating strategy into execution. Hoffman recommends biannual benchmarking against competitors and companies that operate in a similar space.

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Inside Drift: Meet Sara Miller Blanc, Enterprise Account Executive

Drift

Welcome back to Inside Drift, where we introduce you to all of the people that make Drift such a great place to work. So far you’ve met Shannon Donovan, Mary Mitchell, Catherine LaMacchia, Nadine Shaalan, Britnee Laughlin, Carolina Caprile, Michelle Ai, Frank Schepps, Tate Knapp, Zareena Javed, Stacy Chen, Lillian Frost, Miles Kane, Meghan Catucci, Josh Perk, Fiona Heaney, Moe Lawson.

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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What You Need to Know About How to Execute a Project 

Planview

In this post, we’re going to show you how to execute a project. You’ve initiated your project, created an in-depth plan, and secured stakeholder buy-in. Now it’s time to execute. Simple enough, right? Except that, as every PMO knows, project execution is the most challenging stage of the project life cycle, and it’s only gotten more difficult in a world of hybrid and remote work.

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Paying down our accessibility debt

Quip

In April 2020, Quip put together a dedicated team to tackle the accessibility challenges that had slowly accumulated throughout our development as a product. Getting the team staffed was an exciting win, but it was just the beginning of a daunting amount of work. There were frustrated users who had lost trust in us, a dizzying spreadsheet of violations from our latest accessibility audit, and a technical challenge so big we didn’t even know where to start: screen reader users couldn’t navigate o

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The 13 Best Help Scout Alternatives

Groove HQ

When evaluating Help Scout, you can come across many different alternatives from GrooveHQ, to Kayako, to Freshdesk, and more. But each one offers unique selling points. We'll show you. The post The 13 Best Help Scout Alternatives appeared first on Groove Blog.

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3 ways to deepen trust and build relationships through personalization

Zendesk

Between the physical realities of COVID-19 and rapidly evolving consumer expectations, the Financial Services market has been forced to rethink the customer experience. Many firms are rushing to get to 100-percent digital and personalize each interaction—the numbers make it easy to see why: 80% of touchpoints with financial institutions are now on digital channels. 73% of customers say they’ll switch companies after one lousy service experience. 42% of consumers “get annoyed” when content isn’t

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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Navigating Buying Groups: How to Identify and Conquer

Revegy

In the world of B2B sales, buying groups have become more complex and harder to navigate. The lay of the land seemingly changes at every turn! How are we, as sellers, to identify and engage the right people? Gartner tells us that buyers will only spend 17% of their evaluation time meeting with potential vendors. […]. The post Navigating Buying Groups: How to Identify and Conquer appeared first on Revegy, Inc.

B2B 52
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CRM for small businesses and How to choose a good CRM.

Apptivo

In the age of e-commerce, where everything is purchased online and everything is available at the fingertips of the customer, the greatest asset a business can have is customer relationship. This is because e-commerce has enabled businesses to reach out to customers from vast geographical locations and demographics. Many of them may never even have to serve those online customers in a physical brick and mortar store.

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Does Market Share Matter? Maybe. Maybe Not.

Strategic Communications

Does market share matter? It’s an old argument I had a number of years ago with an organization I worked for. They were very focused on market share. I didn’t think they needed to be. That focus, I felt, kept us from pursuing other marketing objectives that IMO would have been more meaningful. Despite the fact that many large companies and brands do focus on market share, it doesn’t always matter.

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How to use Zendesk for IT

Zendesk

As an IT leader, everyone is looking to your team for guidance. Employees count on you to answer their questions and troubleshoot their devices. Leaders are looking to you for strategic guidance on digital projects. Meanwhile, your team is on the hook for protecting organizational data and meeting compliance requirements. With Zendesk, you can do more than simply react to incoming questions.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.