Sat.Sep 04, 2021 - Fri.Sep 10, 2021

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Enable Sales Managers to Make an Impact Using Win/Loss Insights

Force Management

You may know the reason why a specific deal was won or lost, but can you and your account teams reverse engineer that process to improve results on the next deal? Is your team currently leveraging those insights to repeat successes and avoid known setbacks? Don’t scream at the scoreboard, or just tell your people what to do. Help your managers provide the how.

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15 Ways to Get Referrals

RAIN Group

Referrals are among the top ways sellers get leads and new business, but many struggle with generating them consistently. Often, this is because they haven’t thought about why buyers should refer them. They don’t have a system in place for generating referrals. We know our buyers rely on colleagues, associates, and friends to recommend providers. So when a prospect comes to us via this route, some of the work is already done for us.

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Passing the Price Gauntlet with Strategic Accounts

Holden Advisors

As a strategic account manager, you take the long view in working with your customers to ensure that each of them gets the right solution. You invest time in evaluating your customer's business and sourcing the best team internally to configure a valuable solution. It takes teamwork, planning, and execution. When it’s time to close the deal, procurement is introduced into the process and now runs the relationship and the deal – and they only focus on the price.

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Three questions to find out if you’re really customer centric?

Customer Think

“How can I know if we’re really customer centric?” As with many things in life, there are multiple ways to address this inquiry. But what I like to do is to ask companies 3 simple questions to help them find out if they’re really as customer centric as they would like to be.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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The 8 Best Real Estate Designations for Prestige and Expertise

Hubspot Sales

A successful career in real estate is rooted in trust — developing a reputation as a knowledgeable, experienced, adept, and attentive advisor and advocate. But how can you project those qualities to your potential clients? How can they know for sure you know what you're doing? Well, one way to get there is through pursuing something known as a real estate designation — a prestigious credential that identifies you as an expert in your field.

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How to Measure Customer Service Quality: Methods & Tools

Help Scout

Just because a customer clicked a smiley face in your post-service feedback survey does not mean you gave them high-quality service. They might love the product, and your service is just okay enough not to make a difference. Or they might be very happy with an answer, not knowing you’ve given them incomplete or out-of-date information.

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Experience vs. Touchpoint Journey Mapping: What’s the Difference?

Customer Think

I had a recent experience with a prospective client. They are a large global (bricks and mortar to digital) retailer who told me that they needed to map their “end-to-end customer journey” They said they wanted a “deep understanding of the emotional experience” and “how they could improve this journey for existing customers and prospects”, […].

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Franchise Agreements: What They Look Like and What to Expect

Hubspot Sales

Franchisor-franchisee relationships don't start vaguely and arbitrarily. Establishing a franchise involves more than a handshake, trust, good intentions, and an unspoken understanding of what both parties expect out of their relationship. It requires a record of clear, legally documented protections and obligations to set things in motion. That record is referred to as a franchise agreement.

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10 Project Management Methodologies To Implement

ClearPoint Strategy

Have you ever initiated a project you were sure would be a huge success, but that never reached its potential because deadlines were missed and budgets were busted? This is where the value of good project management becomes clear. Having a structure in place to launch and complete projects that align with your strategic plan is critical to achieving your goals.

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Fighting Poverty and Empowering Communities through Strategy Execution

OnStrategyHQ

The pandemic has shaken the core of many organizations. It’s provided an additional strain to already stretched non-profits and private organizations. Organizations like food banks, non-profits that provide medical and social services, and other organizations that fight poverty faced un-relenting strain and reduced resources in one of the world’s greatest times of need.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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How to Effectively Integrate Video Content in Your Marketing Strategy

Customer Think

Video marketing is the current trend, bolstered by social media platforms such as TikTok and YouTube, which are putting video at the center of our everyday lives. In business, the benefits of making website landing pages more interactive and integrating video into more traditional marketing campaigns have been discovered. Video content has never been more […].

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Sole Proprietorships vs. LLCs: Pros and Cons, Plus Which One is Best for You

Hubspot Sales

If you're looking to start your own business , I'm willing to guess you've already heard this question at least a handful of times: "Are you going to become an LLC, or stay a sole proprietor?". To understand the difference between an LLC and a sole proprietorship, let's start with an example. Let's say I recently started selling hand-carved wooden picture frames.

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Internal Strategic Alliance Definition

Peter Simoons

Tip 18: Create an Internal Strategic Alliance Definition. As mentioned in the previous post , clear communication is the cornerstone towards the success of your partnership. Part of the art of clear communication is using terms that you and your partner, in theory, both understand and have a clear definition of. All too often, we assume that your understanding of a term is also their understanding of the same term.

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A Growth Strategy Without Market Data is a Hail Mary (Part 1 of 2)

OnStrategyHQ

Most of the OnStrategy Team lives in Nevada, so we know a thing or two about gambling (and sometimes you can get lucky!!). However, most leaders prefer to play it safe with the future of their companies. We suspect you feel the same way. The problem for most organizations, and many of our clients, is great market data is too expensive and time consuming to gather.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to Get the Most Out of Your Customer Service Team

Customer Think

Customer service is one of the most important elements of a healthy business. Unfortunately, it also tends to be the aspect of business that gets neglected for sexier components like marketing, branding, sales, and innovation. But if you extract more value out of your customer service, good things will happen for your business. 4 Ways […].

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Report Generation

ClearPoint Strategy

We’ve said it before, and we’ll say it again: Strategy reporting is essential to the success of your business. You can have a well-thought-out, perfectly crafted strategy that lays out detailed plans for future growth, but without doing periodic reporting, you’ll have a much more difficult time achieving your goals. That’s because reporting empowers your organization to do several things that are integral to strategy execution: It allows you to assess the organization’s overall performance , as

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Do Your Prospects Trust Themselves? | Sales Strategies

Engage Selling

I want to share with you a concerning trend involving your prospects’ trust and what you can do to fix it. We are indeed seeing issues involving trust from buyers right now. Who can blame them? It’s an incredibly volatile … Read More » The post Do Your Prospects Trust Themselves? | Sales Strategies first appeared on The Sales Leader.

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Sales Leadership Series: Scott Sutherland, SVP/Market Manager, Phoenix, Bonneville International

The Center for Sales Strategy

What big rocks should sales managers focus on? What should they be doing or learning right now to ensure success? On this episode of the Sales Leadership Series, Scott Sutherland, VP/Market Manager of the Phoenix Market at Bonneville International, joins host Matt Sunshine to answers these questions and discuss sales and executive leadership tips. Tune in now or keep reading for a brief overview.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Marketing Leaders Should Always Be Looking “Beyond the Core”

Customer Think

A growing number of marketing leaders now believe that driving business growth is the raison d'etre of the marketing function. Recent research shows that the pressures on marketers to deliver on revenue growth have become intense. A 2021 global surv.

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Local Government Annual Budget Process: Step-By-Step Guide

ClearPoint Strategy

Technically, a budget is simply a spending plan, forecasting the estimated revenue and expenses for a local government over a specified future period. But in reality, it’s so much more than that. Good financial management is key to realizing an individual community’s vision, and the budget is among the primary tools guiding that pursuit. Not only does it help maintain financial accountability for local leaders, but it also represents plans for the future of the community at large.

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How to Succeed at Experiential Learning [PODCAST]

Sandler Training

Mike Montague interviews Sophia Stone on How to Succeed at Experiential Learning. The post How to Succeed at Experiential Learning [PODCAST] appeared first on Sandler Training.

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How Collecting Video Testimonials Helps You Close More Sales

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount, author of Virtual Selling, discusses the power of collecting video testimonials from your customers with film maker and producer Bruce Himmelblau. You'll learn just how easy it can be to grab these short videos and leverage them to close more sales. On this episode of the Sales Gravy Podcast, Jeb Blount, author of Virtual Selling, discusses the power of collecting video testimonials from your customers with film maker and producer Bruce Him

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Deep Neural Networks Addressing 8 Challenges in Computer Vision

Customer Think

As studied earlier, computer networks are one of the most popular and well-researched automation topics over the last many years. But along with advantages and uses, computer vision has its challenges in the department of modern applications, which deep neural networks can address quickly and efficiently. 1. Network Compression With the soaring demand for computing […].

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How to Create An Amazing Buying Experience

SuperOffice

The average length of a B2B buyer’s journey varies from 6 to 12 months. Before making a purchase, a customer makes from 20 to 500 media touchpoints. However, your success in getting people to buy from you has little to do with the effectiveness of your landing pages. Today, it’s about the way you assist your prospects on their path to purchase.

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The DNA Of a Sandler Trained Professional Salesperson

Sandler Training

In Sandler, we have identified three elements that are required for success in selling we call it B.A.T. The post The DNA Of a Sandler Trained Professional Salesperson appeared first on Sandler Training.

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How Collecting Video Testimonials Help You Close More Sales

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount, author of Virtual Selling, discusses the power of collecting video testimonials from your customers with film maker and producer Bruce Himmelblau. You'll learn just how easy it can be to grab these short videos and leverage them to close more sales. On this episode of the Sales Gravy Podcast, Jeb Blount, author of Virtual Selling, discusses the power of collecting video testimonials from your customers with film maker and producer Bruce Him

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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Presales Metrics – What to Measure and Why

Customer Think

With the appearance of presales-focused tools and products, presales managers and leadership now have the opportunity to track activities and establish metrics. But what should be tracked? What should be the measures? Contemplate the foll.

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The Expert's Guide to a Successful Sales Organization Structure

The Center for Sales Strategy

Sales organizations have evolved over the years, and the old hierarchical structure just won’t do anymore. A successful sales organization structure allows you to maximize your profit. This article will help you get started.

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The Power of a CDP in Banking Digital Transformations

NG Data

Today, many banks are united by a common challenge: managing the limitations of their legacy cores and the operational, compliance, and customer personalization pitfalls associated with them. Monolithic legacy cores don’t offer the level of functionality that modern banking customers need, especially those favoring digital experiences in a post-pandemic world.

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Partner Ecosystems: Unlocking The Formula For Growth

CoSell

Where’s that crystal ball when you need it? Imagine if we knew exactly which strategies and tactics would result in success. We’d have advance knowledge that would help our sales organizations sell smarter and work smarter.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.