Sat.Feb 13, 2021 - Fri.Feb 19, 2021

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9 Brilliantly Simple Continuous Quality Improvement Techniques

Kainexus

I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all expect that valuable things are hard. The truth is, however, that sometimes the most effective and impactful things we can do are really quite simple. When it comes to continuous quality improvement, this is absolutely the case.

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The 8 Essentials to a High Performing B2B Sales Organization

The Center for Sales Strategy

There's a lot to get right if you're trying to build a high performing sales organization. That's because sales organizations are complex systems, like the nervous system. The nervous system contains a network of specialized cells called neurons. Nerve impulses have a domino effect. Each neuron receives an impulse and must pass it on to the next neuron and make sure the correct impulse continues on its path.

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The Ins & Outs of Conducting a Break-Even Analysis

Hubspot Sales

This statement isn't even remotely controversial, shocking, or insightful, but it's still true: Businesses sell products and services to make money. Sales — at its core — is the pursuit of profit, so naturally, companies need a pulse on what it takes to get there. Every product or service has a threshold for profitability — a point where costs are recouped and a business can start reaping some spoils from its investment.

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The Role of Strategic Marketing

Software Sales Guru

The Role of Strategic Marketing While sales and marketing are technically separate functions, they must work together seamlessly. In fact, I’ll go so far as to state that the entire sales process begins with a market and markets are based on unmet needs. There can be a market without a solution A radio announcer remarked, “I put balm on poison ivy, not because it works, Read more.

Marketing 130
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Mastering Value-Based Selling: Personal vs. Operational

Engage Selling

All value-based selling—when done effectively—is about correctly defining the benefits of your product or service based on what matters to your customer. As I like to regularly remind sellers and leaders: the only value that matters is what matters to … Read More » The post Mastering Value-Based Selling: Personal vs. Operational first appeared on The Sales Leader.

Sales 126
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Hunter vs Farmer Personality, Characteristics, and More

The Center for Sales Strategy

You hear the terms "hunters" and "farmers" thrown around a lot in the sales world. Sales leaders are always looking for "hunters" — as they should. New business is the lifeblood of any sales organization. Without salespeople that know how to "hunt" for new clients, a company can and will be in trouble. Of course, companies must also have salespeople who are "farmers.

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How much does email marketing software cost?

Nutshell

Email marketing is still one of the best ways to reach potential buyers, build relationships with existing customers, and boost sales. According to Litmus , email marketing has an average ROI of 42X. Not bad, right? Obviously, email marketing can make you a lot of money. The question we want to answer today is, how much will it cost you ? Keep reading to find out.

Software 110
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[SlideShare] 21 Sales Tips for 2021

RAIN Group

“Luck is where preparation meets opportunity.” – Seneca. If you want to generate the best opportunities and set yourself up for success in 2021, you need to prepare. And there’s no better way to prepare than by using data-backed findings on what’s working (or not!) for the most successful sellers. The RAIN Group Center for Sales Research has been leading proprietary research to discover the most effective strategies and tactics in sales for nearly two decades.

Sales 105
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My Favorite Sales Question

Engage Selling

Want to know my favorite sales question? It’s powerful, versatile, and helps you become a better sales leader. The question is “why?” Sure, it sounds simple. But, let’s not underestimate the hidden power behind simplicity. When you ask this simple, … Read More » The post My Favorite Sales Question first appeared on The Sales Leader.

Sales 105
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Improving Sales Performance | Media Sales Report | Sales Department Structure: Size and Compensation

The Center for Sales Strategy

Season 2 of the Improving Sales Performance Series focuses on the data and analysis of the newly released Media Sales Report. Partner and VP Senior Consultant Stephanie Downs and VP Senior Consultant Emily Estey at The Center for Sales Strategy, joined Matt Sunshine to discuss the Sales Department Structure section of the Media Sales Report, specifically looking at data on sales department size and compensation of sellers.

Media 102
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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Here’s why customer service benchmarking is so important

Zendesk

No one needs to tell you that a great customer experience is critical to a company’s success. But the other companies that are courting your customers? They know this too and customers will gladly follow whoever serves them best. As customer preferences evolve , there is more pressure than ever on customer service teams to deliver an exceptional experience and keep up with—and even pioneer—industry best practices.

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#011 Great Answers to Tough Questions, with Michael Dodd

KAMCast

IN THIS EPISODE: What is the toughest question you have faced from your most important customers?What is the toughest question you have faced from you team? How did you handle those questions? Did you answer with confidence and finesse? Or did you crumble under the pressure and end up blurting out more that you would care to share? As a business leader, you will have undoubtedly faced some really tough questions over the years.

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Stop Sitting on Leads—Speed Matters

Xant

Your first and most important priority in the sales cycle, after marketing does its thing, is to connect reps to buyers. It’s not to rack up an impressive list of random activities, nor is it to enroll people into generic email nurture. The problem is that the default strategy for business development and sales teams to get better results is more often than not just an exercise in “doing more”—because more activity is easy to measure.

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COVID-19 and the Digital Transformation of Alliance Management

PartnerTap

COVID-19 has drastically changed the way we do business. As companies continue to shift to a remote model, it’s important to understand the impact and digital transformation strategic alliances have gone through. Dinners and face-to-face meetings have been replaced with Zoom happy hours, sales conferences are now virtual, and work from home is the new normal.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The hottest CX trends for retailers are anything but trendy

Zendesk

In 2020, tens of thousands of retail professionals descended as usual on the Javits Center in New York City for the National Retail Federation’s Big Show. Barely a year later, the annual conference was entirely virtual, your parents knew what “Zoom fatigue” was, and the Javits was a Covid-19 vaccination center. The drastic shift over the last 12 months reminded us that nothing is permanent, including long-ingrained ideas about how retailers should do business.

Retail 98
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The Urgent Need for Empathy In the Workplace

Kainexus

Empathy is the ability to understand someone else’s feelings. It is a prerequisite for compassion. In 2021, compassion is in more demand than ever. While empathy might not come up very often in business discussions, the importance of empathy in the workplace is backed up by data. The Businessolver State of Empathy in the Workplace study found: 82% of employees would consider leaving their job for a more empathetic employer. 78% of employees would work longer hours for an empathetic employer.

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Selling: It’s Not as Simple as ABC

Sales Readiness Group

Sales leaders often express that their sales teams need to close more business. While these leaders may be frustrated with low win rates, this rarely has to do with how their sales people approach “closing,” but more importantly how their sales people approach “selling.”. You’ve probably heard the sales cliché “ABCs of Selling: A lways B e C losing” (made famous in the movie “Glengarry Glen Ross” and, irreverently, on “Saturday Night Live.”).

Sales 98
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Co-Selling: Expectations vs. Reality

CoSell

When clients first consider collaborative selling, they often have hopes and dreams mixed with reality. To be extremely effective, we need to sort out expectations and reality. To get the results we desire, we must do a meticulous and organized process to get the best results. Let's look at how to do this. Collaboration is defined as, "the action of working with someone to produce or create something.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Customized Coaching for Sales Talents: Coaching Achiever & Competition

The Center for Sales Strategy

Hiring decisions can be some of the most critical decisions a company makes, and it's essential to start with talent. When a new hire has the right talents for success in the role, they learn and grow quickly, more easily achieving success. But it’s not enough to make great hires. Even the most talented people need coaching and development to maximize their strengths and reach their full potential.

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Customer service automation in the Public Sector

Freshworks

Customer service automation technology is commonplace in every sector, from artificial intelligence (AI) engines used to front-end a customer interaction and problem diagnosis, to ‘chatbots’ and robotic process automation (RPA) of transactions. . The efficiency benefits are clear enough, but there are differences between the public and the private sectors that makes the adoption of these new technologies a little different.

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How TDC went from spreadsheets to agile portfolio planning directly in Salesforce

Arpedio

Client Case study. How TDC went from spreadsheets to agile portfolio planning directly in Salesforce. Download full case study. about TDC. TDC Group is a Danish telecommunications company dating back to 1879. It is the largest telecommunications company in Denmark. TDC Group consists TDC NET and Nuuday. TDC Net covers mobile and fixed (network) connections, whereas Nuuday focuses on customer experience and entertainment through brands such as YouSee, Telmore, Hiper, and TDC Erhverv.

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How to Jumpstart Your 2021 Growth with Nimble CRM

Nimble Business Success

If you decided that 2021 was going to be the year when you finally implemented a CRM for your company, or if you decided that you will transition into a new contact management software and are considering Nimble, this article is for you. We recently hosted a webinar in which we discussed all of the […]. The post How to Jumpstart Your 2021 Growth with Nimble CRM appeared first on Nimble Blog.

CRM 86
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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Weekly Roundup: Sales Meetings, Remote Employee Recognition + More

The Center for Sales Strategy

- MOTIVATION -. "If not us, who? If not now, when?". -John F. Kennedy. - AROUND THE WEB -. > Do You Really Need to Hold That Meeting [Quiz + Tips] – HubSpot. "This could have been an email.". Those six words can take the wind out of an office. They mean that time has been wasted, employees are frustrated, and leadership has been ever-so-slightly undermined.

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Sandler Research Center Asks the Question: Is This “New Normal” the Permanent “New Normal”?

Sandler Training

Will we eventually be able to return to the pre-pandemic ways of conducting business? That’s a question that’s been on the minds of many professionals. The post Sandler Research Center Asks the Question: Is This “New Normal” the Permanent “New Normal”? appeared first on Sandler Training.

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How Sales Leaders Activate Key Data to Drive Alignment

SBI Growth

Death by information overload—a theme and phrase we often hear in the age of information technology and big data. Decision paralysis is derived from the inability to process data. As digital evolution continues to push data volume and make market.

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How to Embed Agile Thinking at Every Level of Your Company

CMOE

Companies often have three levels in the management hierarchy: frontline, mid-level, and senior-level leadership. The leaders at each of these levels perform different duties, but no matter where you sit in the organization, agile thinking matters. The term agile was coined in the information technology (IT) field in 2001 and was used to refer to a group of methodologies.

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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Coaching for Impactful Sales Calls

Revenue Storm

“Pick me up at the airport and you can brief me about the client on our way to the meeting.” As a sales leader, have you ever asked one of your salespeople to do this? In today’s virtual world, the equivalent could be, “let’s have a quick call” the day before or just before the client call. As a young salesperson, I believed just getting one of my senior executives to meet a client was a success, often disregarding the achievement of a tangible outcome.

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6 Tips For Organizing a Virtual Meeting

Strategic Planning and Management Insights

Virtual meetings have become a staple of the business world recently, and while there are many similarities between video conference calls and their face-to-face equivalents, hosting a get together via the web poses its own unique challenges.

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Insights From SBI’s Latest CEO Advisory Meeting

SBI Growth

Nearing the end of 2020, less than a dozen market-leading CEOs gathered for SBI’s fall Advisory Meeting to discuss common challenges faced throughout the year as well as share best practices for trending topics, including: Using the Right Data for Right.

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How to embrace new behaviors in 2021

Zendesk

Last year changed consumer behaviors and sped up businesses’ transition into a digital-first world. Stuck at home, consumers increasingly turned to online solutions—think: digital banking, on-demand food and grocery delivery apps, online shopping, telehealth, and more. Businesses had to up their game. Flexible and personalized digital customer experiences became more important than ever before.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.