Sat.Jul 17, 2021 - Fri.Jul 23, 2021

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Empathy May Be the Most Important Selling Skill

Sales Readiness Group

Microsoft CEO Satya Nadella often speaks of how his career – and his company – have been shaped by empathy. He views it as a quality to be consciously cultivated, practiced, and applied – “not just as something nice to have, but as the core to the innovation agenda in the company.” He believes empathy can be a differentiator when working with clients.

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27 Productivity Tips that Will Change the Way You Live, Work, and Feel

RAIN Group

Take a moment to think about a time when you had a period of deep focus in which your work performance and productivity were at a high. Everything clicked. You nailed the deadline. Made the leap. Produced 10X. Everything came into focus. Wouldn’t it be great if you could have that level of focus and achieve that extreme productivity all the time—or even most of the time?

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A crash course in Sales + CS Alignment for Your Business

PandaDoc

When you think of a revenue department, what’s the first department that comes to mind? The obvious answer is sales, it’s literally in the definition… “ the amount of money a business generates during a specific period of time aka sales.”. But what about Customer Success? Do you consider CS to be a part of your revenue team?If not, you should and here’s why.

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What the fandom formula means for creators, brands and agencies, with Zoe Scaman

Account Management Skills

?. Welcome to Episode 40. For this week’s podcast, I was delighted to speak to Zoe Scaman, Founder of Bodacious. We talked about the creator economy and fandoms; why the traditional agency business model is under threat, and we talked about her recent article called Mad Men Furious Women , in which she talks about misogyny in the ad industry.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Action Items

Software Sales Guru

Action Items “When you leave a sales meeting, it shouldn’t only be you who has an action item. The customer needs to have an action item too.” This statement came from a salesperson in one of my training sessions. Though early in her sales career, she had already realized that you need the prospective customer to buy-in to the process and work with you to.

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Building a Customer-Oriented Company: Strategies & Examples

Help Scout

Being “customer-oriented” boils down to one idea: helping people. As simplistic as it sounds, this ethos is the key to making it work as an organization. While there are many skills you need to help customers effectively, there’s a more profound outlook that informs the daily actions of customer service all-stars. The core characteristics that make a company customer-oriented add up to the ability to fulfill the ultimate purpose of helping people, regardless of challenges along the way.

More Trending

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How to Send the Perfect Friendly Reminder Email (Without Being Annoying)

Hubspot Sales

Knowing how to write a friendly reminder email is one of the best tools for being efficient with your time. It's perfect for nudging people about upcoming meetings, missed payments, job applications, important events, and more. But to come across as friendly and helpful, instead of impatient and pushy, you have to land on the right tone and timing. If you get both right, an email reminder can actually be a relief to recipients when the week gets jam-packed.

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Weekly Roundup: Outdated Sales Techniques, Retain Top Talent + More

The Center for Sales Strategy

- MOTIVATION -. "Lightning makes no sound until it strikes.”. - Martin Luther King Jr. - AROUND THE WEB -. > It’s Time to Ditch these Outdated Sales Techniques – LinkedIn. If a salesperson from 20 years ago suddenly showed up in a DeLorean and tried to dive right back into the art of selling today as they knew it back then, they wouldn't be likely to have much success.

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How to Succeed at Hacking the Fear Response [PODCAST]

Sandler Training

Mike Montague interviews John Davis on How to Succeed at Hacking the Fear Response. The post How to Succeed at Hacking the Fear Response [PODCAST] appeared first on Sandler Training.

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Low Code / No Code: How to Get the Value, Avoid the Pitfalls

Customer Think

Apart from a lot of other CX-related topics like e.g. customer data platforms, customer journey orchestration, configure, price, quote, artificial intelligence, machine learning, robotic process automation, and many more, there is another topic that currently gets quite some attention. Low code and no code platforms. It is said that low code / no code enables […].

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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The Salesperson's Guide to Pattern Interrupt

Hubspot Sales

If you've ever been amazed by a magic trick, you've likely been under the psychological spell of pattern interrupt. Magicians understand how to trick your mind just enough to create a conflict between what you believe to be true and what you see in front of you. Salespeople can use this same technique to direct a prospect's behavior, change the momentum of a conversation, and engage people more effectively.

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Positive Feedback Examples (And a Few Negative Ones Too)

The Center for Sales Strategy

Imagine this scenario: You’re managing a seller who is excellent at developing close relationships with their clients, but you’ve noticed they've been running late to several prospecting meetings in recent weeks. You want them to be on time for their meetings and are preparing to give them feedback on this issue. Which style of feedback do you think would motivate them to be more punctual?

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The Sales Olympics: How to Win Gold with Account-Based Sales

Revegy

Have you ever noticed the grace and finesse of the women’s gymnastics team? Have you ever wondered what kind of teamwork they put into planning, training, and performing? We all know it’s a demanding sport that requires hours of effort, constant support, and ongoing coaching. Account-Based Selling isn’t much different in concept when you think […].

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Digital Transformation: 7 Important Questions for Your Organization

Customer Think

Digital transformation has become more important than ever, as it’s the only way to navigate the waters of the post-pandemic world. While digital transformation used to be something that organizations had planned to adopt in the long term, the pandemic greatly accelerated the pace of adoption of digital-first practices. And why not? The only companies […].

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Top 5 Solutions Used In SaaS Business Model

Apptivo

Apptivo offers a cloud platform that allows SaaS(Software as a service) companies to provide an integrated and engaging customer experience to their software users. As a software that grows with the business, the Apptivo suite of business applications offers all the capabilities required by SaaS business model of any size to scale as they expand. What is a SaaS model, and how does it work?

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5 Reasons Managers Struggle to Develop Consistent Revenue

The Center for Sales Strategy

Driving, maintaining, and developing consistent revenue growth is a top concern in every organization. Taking care of employees, meeting goals, trying to exceed goals, and keeping your business afloat during challenging times is a lot to manage. If your revenue growth remains stagnant — or worse, slows down — it's easy to lose focus and start panicking.

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The Ultimate Guide to Operations Productivity: What It Is and How to Measure It

Hubspot Sales

When it comes to sales, productivity is of utmost importance. What and how much the team is inputting can directly translate to outputs of goods and services, meaning better productivity can lead to more sales. For operations management, it’s important to understand how productivity works to help your team achieve its goals. That might mean identifying and reaching out to team members that are falling behind or reflecting on company and management processes that can either help or hinder product

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3 Simple Tactics to Boost Your B2B Newsletter Results

Customer Think

Photo credit: Twenty20 Email newsletters are in again. Look around you – everyone is trying to get your email address and add you to their list. The business-to-business (B2B) space isn’t any different, with B2B newsletters thriving in the past year. Not getting the engagement you were hoping for? There may be simple things you […].

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Training Your Hiring Managers: The Right Questions to Ask in an Interview

Strategic Planning and Management Insights

Recruiting top talent is never an easy task. It was difficult enough even before the world was turned upside down - and now with remote/hybrid work, it's become more complex. One of the many problems HR faces is the sheer amount of due diligence that must be done when scouting for talent. Naturally, you want to cast a wide net, in the hopes of attracting the cream of the crop.

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Improving Sales Performance — IMPACT Your Sales Performance: Pipeline Management

The Center for Sales Strategy

As a sales manager, how much better would your life be if you had access to better forecast accuracy and improved sales performance? In this episode of the Improving Sales Performance series , Trey Morris, VP / Senior Consultant at The Center for Sales Strategy, discussed how sales leaders can make an IMPACT on their sales performance through effective pipeline management.

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6 closing sales techniques from the pros

Zendesk

There are more than 3 trillion fish in the ocean. With so many creatures swimming around, you might think your odds of catching one are pretty good. But anyone who’s been on a fishing trip knows that it’s easy to spend the whole day without getting a single bite—or for the line to snap at the last minute while reeling in a big one. The world of sales isn’t so different from the world of fishing.

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Top Reasons Why InsurTech Companies are Making Waves in the Industry

Customer Think

The emergence of new technologies in the insurance industry has had an uplifting effect on business. From claims processing to lead conversions, insurtech – the interfection of insurance and technology- has overhauled the traditional processes and legacy systems and transformed the lives of insurers for good. The COVID-19 pandemic has accelerated the insurance tech market […].

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Data Sharing Rests Upon Human Connection

PartnerTap

Data sharing is essential to driving revenue with your partners. Channel managers need visibility into global ecosystem overlap, so they know which accounts to target with their various partners. Considering how necessary it is to channel sales, you would think that everyone was sharing data with each other. However, anyone who works in channel knows how difficult it can be to get essential data from their partners.

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Apptivo Product Updates as of July 20, 2021

Apptivo

Apptivo is ready with the new product updates for the month of July. This update is mostly based on performance tracking, data recovery, time-saving and overall portability of data. In addition, each update from Apptivo will significantly improve the performance of the applications. Let’s go through the short notes. Updates and Enhancements. Enhanced Employee Email Wise Report.

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An outbound sales script that works. 7 steps to success

Crank Wheel

Are you generating enough sales leads with your outbound sales calls? Take a look at this article for how to make them more impactful.

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The Most Important SaaS Statistics to Know in 2021

Customer Think

SaaS has allowed businesses of all shapes and sizes to get lean, save costs, and automate tedious day-to-day tasks. As the number of SaaS companies increase, providing plenty of different use cases, more and more businesses are getting their needs met on the cloud. If you’re thinking about using SaaS or have already dipped your […].

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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If More Salespeople Did This One Thing They’d Close More Sales | #askjeb

Sales Gravy

If more sales reps would do this one thing (hint: talk to people) their sales would instantly increase. On this short, powerful episode of the Sales Gravy Podcast, Jeb Blount answers a fan question while dropping a major sales truth bomb! Listen above or watch the video below. Pro Tip: Play this at your next weekly sales meeting. Got a question for Jeb just text it to 1-706-397-4599 or CLICK HERE TO TEXT.

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Collaborative Leadership Development

Peter Simoons

You are a successful leader. You want to sustain and increase your leadership success, with your team and in collaboration with other organisations in alliances, partnerships and ecosystems. To do so, you’ll need to further develop yourself, possibly change your behavior and manage and involve your stakeholders. Success might look like an overnight change, but in fact it is a lasting conscious journey following a solid roadmap.

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Sales Kickoffs: The Mistake You’re Making

Force Management

Check out all our sales kickoff resources and tools in the Ultimate Sales Kickoff Resource Guide. Strategizing around this year’s sales kickoff (SKO), coming out of last year’s challenges, may require a shift in your approach. Whether you’re considering a full in-person event, a virtual meeting or a combination of the two, one thing you don’t want to do is wait too long to pull your SKO plan together.

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Best QR Code Practices for eCommerce

Customer Think

In layman terms, Quick Response (QR) codes are the world’s modern intake of barcodes. They contain a tremendous amount of heterogeneous information in comparison to the limited uniform data of traditional scannable codes. In the past decade, the application of QR codes has pervaded various industries, including adoption for use in multifarious operations and processes […].

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.