Sat.Jun 11, 2022 - Fri.Jun 17, 2022

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The customer may be right, but you need a PoV!

Upland

I can’t tell you the number of times I’ve seen Professional Services (PS) projects get waylaid by cost overruns, schedule slips, or clinging clients who don’t wish an engagement to end. While there are multiple reasons these common difficulties occur such as poorly scoped deliverables or bad communication on the part of the project team, one of the lesser considered solutions has to do with having a point-of-view (POV).

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6 Ways to Improve Pipeline Efficiency

The Center for Sales Strategy

Having a robust sales pipeline may help the sales team, sales managers, and the C-suite sleep better at night. But if there’s little or slow movement of those deals through the pipeline, everyone will spend more time counting sheep than counting money. After all, opportunities in the pipeline don’t pay the bills. Only closed/won deals produce revenue.

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How to Resize and Retool Your Sales Force

Mike Kunkle

This is a post I never wanted to write. I originally posted it as a LinkedIn Article in August of 2020 and unfortunately, find it relevant again already in mid-2022. At the time I published it initially, I had hoped the worst of the pandemic-fueled layoffs were behind us. Unfortunately, many company executives still needed to make tough choices, even with their revenue-producing teams.

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How to Sell Without Selling Out with Andy Paul

Sales Gravy

On this episode of the Sales Gravy Podcast Jeb Blount, Jr sits down with author Andy Paul to discuss what it means to Sell Without Selling Out. Together they discuss why it is so important to make selling more human. You'll learn that persuasion is not a sales skill. Instead it is a blunt instrument of last resort that sellers use when they don’t know how to influence the choices buyers make.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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6 Ways to Handle Price Increases Like a Sales Pro

Engage Selling

Discover six ways to handle price increases like a sales pro! Price increases are a big part of life now, but most sellers can’t be like the local gas station … Read More. The post 6 Ways to Handle Price Increases Like a Sales Pro first appeared on Colleen Francis - The Sales Leader.

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5 things you need to prospect on LinkedIn like a pro

SuperOffice

I know – prospecting is hard. And salespeople hate it. ??. In fact, more than 40% of sales reps consider prospecting the most challenging stage of the sales process. At the same time, prospecting is one of the most important parts of sales. Without it, your sales pipeline won’t be filled with sales opportunities. And the more opportunities (aka quality leads ) you have in your pipeline, the more chances you have to close deals.

More Trending

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Are You Productive Or Just Busy?

The Center for Sales Strategy

Productivity refers to moving the sales cycle forward, improving application numbers, and increasing booked volume. Productivity measures how well you're able to meet the goals and objectives of your company, regardless of whether these are short-term or long-term goals. On a day-to-day basis, if you write out a to-do list at the start of the day and are able to cross off most or all of the items by the end of the day, then you can consider it productive.

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Customer feedback management guide: Best practices + tools

Zendesk

Imagine walking into an ice cream parlor and ordering a chocolate sundae. You sit down and take your first bite, and immediately want to spit out the ice cream—it tastes like radishes. Though you have nothing against radishes, you believe chocolate ice cream should taste like chocolate. You tell the server, who listens attentively and assures you that your feedback is highly appreciated.

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Made to Stand Out: 5 Unique Ways Entrepreneurs Differ from Employees in Their Approach to Life and Work

Aepiphanni

What makes an entrepreneur different than his or her employee counterparts? An entrepreneur approaches his or her life and work with a unique mindset.

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What Is Competitive Advantage? Its Nature & How to Find Yours

Hubspot Sales

An offering can't dominate a market as another "face in the crowd." The most successful products and services have some kind of edge — a defining, compelling x-factor that captures and capitalizes on potential customers' attention. That "edge" is most commonly known as a competitive advantage — and if you want your business to survive and thrive, you need to identify and lean into yours.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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4 Winning Approaches for Writing a Cold Email

The Center for Sales Strategy

You found someone's email address online. Someone you've been looking to get in touch with for a long time. Now, it's up to you to write an email that'll get opened. A cold email can be effective depending on your target audience's communication preferences. Follow these four approaches and you'll increase your chances for success — and your open rate.

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What is high-touch customer service? (+ how to deliver it)

Zendesk

A customer might love your product or service, but the real test comes when they reach out to your support team. If they’re met with frustrating options—like an automated phone menu that doesn’t let them speak to a human—it’s game over. According to the Zendesk Customer Experience Trends Report 2022 , 61 percent of consumers will walk away from a company after just one bad customer service experience.

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Best Practices For Remote Sales – UPDATED 2022 – A Complete Guide

SalesPop

Even though businesses moving to remote sales have been increasing in the past few years, others have been reaping the benefits of remote sales for years. They have long adopted and understood the power of remote sales, which has helped them establish a strong market compared to their competitors. Remote selling has allowed businesses to overcome time constraints and geographical locations in a bid to engage with a larger number of customers over a shorter period.

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Everything You Need to Know About Sales in the Metaverse

Hubspot Sales

The metaverse is a universe within a universe — meta, I know. It is a virtual and alternate reality where people exist in online spaces, play games, meet people, and build their versions of reality. It’s a relatively new concept, but, as with many emerging platforms, it poses opportunities for businesses as it does for consumers. Read on to learn everything you need to know about the metaverse and its relation to sales.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Weekly Roundup: Remote Management, Beating Gatekeepers + More

The Center for Sales Strategy

- MOTIVATION -. "A good leader takes a little more than his share of the blame, a little less than his share of the credit.". - AROUND THE WEB -. > 15 Remote Management Best Practices For 2022 – Yesware. Although we’re finally moving out of the pandemic, remote work is here to stay. Global Analytics reports that 25 – 30% of employees will continue to work from home even after the last reminders of the Coronavirus pandemic are long behind us.

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How Planview ERGs are Encouraging Employees to Honor Juneteenth

Planview

June is an exciting and busy month of the year. It is the beginning of summer vacation, PRIDE month, and a monumental holiday. An important holiday that more than a quarter of Americans know nothing about: Juneteenth. The Planview BIPOC (Black, Indigenous and People of Color) and the Force for Good ERGs came together to inspire our employees to commemorate the day and support local black communities.

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Partner With Your CMO on the Path to Revenue Growth

Force Management

While the delineation between marketing and sales can vary from one organization to the next, establishing a close working relationship between both areas remains critical. The most successful companies are the ones with leaders who can mitigate any silos and ensure the entire customer-facing organization is aligned with what’s most important to their buyer.

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Creating Sales Goals as a Sales Manager [Expert Tips & 11 Examples]

Hubspot Sales

The role of a sales team is to sell. The sales manager is responsible for creating, advancing, and managing the people, processes, and systems for their team to be successful. While this job routinely requires setting goals for the team, sales managers must set goals for themselves as well. These goals focus on personal development improvements and bettering the sales team through leadership.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Improving Digital Sales Performance: Pre-Call Prep

The Center for Sales Strategy

It's always surprising to me how few sellers conduct an audit of a prospect's website and social media presence prior to meeting with a prospect. This simple step doesn’t need to take a lot of time, but it will go a long way to help prepare you to ask better, more knowledgeable questions about the prospect, their business, and what might be important to them.

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Every Minute Counts

Revenue Storm

In an information, data saturated world, buyers are truly able to engage with sellers less and less. In a report published in Q1 this year from Gartner, in a complex B2B purchasing decision, the stakeholders spend only 17% of their time with suppliers. If you are in a competitive situation with, say 5 potential suppliers, this means that your buyers are only engaging with you about 3.4% of the time.

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Born to Be a Boss: 8 Elements that Prove Successful Entrepreneurs are Both Born and Made

Aepiphanni

How can an entrepreneur be both born and made? At first glance, it seems like a contradiction. Many people are born with a propensity towards entrepreneurial leadership.

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36 Virtual vs. Face-to-Face Communication [Stats to Know in 2022]

Hubspot Sales

Zoom, Skype, Google Hangouts, and other means of virtual communication were present before the coronavirus pandemic, but they were all underutilized. However, the pandemic forced us to embrace these tools and find new ways of communicating and collaborating through them. As some companies are considering a return to the office in 2022, many are struggling with whether to stick to virtual meetings or resume face-to-face communication.

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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How to pitch digital marketing services to businesses

Crank Wheel

Getting leads for your service-based business isn’t a cakewalk. You need to spend hours understanding your target audience, identifying the channels they’ll be active on, creating content and combining different methods of lead generation to even start filling your pipeline.

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How a CEO Drives Innovation in the Digital Customer Experience

SBI Growth

Buying behaviors have changed significantly since 2020, forcing companies to launch unique and effective digital experiences for their customers.

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5 Steps to Crush Your Numbers as a Sales Leader

Sales Readiness Group

Are you a sales leader looking to improve your sales team’s performance? Most sales leaders would say yes – they are on a never-ending quest to improve the sales process, sharpen their team’s selling skills, and close more business.

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What is ASC 606? A Guide to Its Ins & Outs

Hubspot Sales

Ah, here you are — searching for articles on the riveting topic of revenue recognition and the latest accounting standard, otherwise known as ASC 606. You’re here because you know that when you run a business, there is typically one goal. Some call it earnings, profit, or income, but at its core, it’s revenue. You’re probably also aware that how your company accounts for revenue depends on different factors.

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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Drive Innovation and Focus on Strategic Outcomes that Matter 

Planview

To create interconnected products and services that move a company forward, business leaders must continually assess and evolve capabilities while directing cross-organizational coordination between strategy, work, people, technology, and outcomes. To help drive change and advance strategic objectives, organizations turn to enterprise-wide portfolio planning and delivery solutions such as Planview Enterprise One ® , which enables strategy execution, project portfolio management, lean portfolio m

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2022 Ecommerce Platform Guide: Shopify vs BigCommerce

Groove HQ

When you compare BigCommerce vs Shopify directly, you’ll find that there is a clear choice for you. We'll help you determine the best fit. The post 2022 Ecommerce Platform Guide: Shopify vs BigCommerce appeared first on Groove Blog.

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Developing world class salespeople

Arpedio

Developing world class salespeople. ? Back to blog. Is there a proven method to build a great sales team? The answer is YES. There are fundamentals you simply cannot ignore. We have discussed methodologies and looked further into the steps you can take to make a great salesperson with Scott Schnaars, VP of Americas at Cloudinary. And this is what we found out….

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What is eCheck Payment Processing? + How It Helps Grow Your Business

Hubspot Sales

When most people think of checks, they also think of dinosaurs, dodo birds, and other long-dead things. But while paper checks have one foot in the grave, eChecks are alive and thriving. In fact, there were 29.1 billion eCheck payments made in 2021 , according to Nacha, the organization that maintains the eCheck network. If you want your business to get in on some of those billions, read on to learn what eChecks are and how they work.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.