Account Manager Tips
OCTOBER 8, 2024
The post Cross-Functional Collaboration: The Key Account Manager’s Secret Weapon first appeared on The KAM Coach Learn how Key Account Managers can leverage cross-functional collaboration to boost client satisfaction, drive revenue growth, and become a strategic leader within their organizations.
The Center for Sales Strategy
OCTOBER 10, 2024
In marketing, businesses often struggle to align their SEO efforts and sales objectives, leading to missed opportunities. However, by integrating SEO strategies with the sales funnel through a thoughtful content strategy, companies can attract high-quality leads and improve conversion rates. This alignment enhances online visibility and streamlines the sales process.
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Vantage Partners
OCTOBER 10, 2024
Some providers are stuck in old habits of spending most of their time, emphasis and focus on price. Explore the strategic implications, and learn how to adapt.
SBI Growth
OCTOBER 10, 2024
Buying friction disrupts the customer lifecycle and grinds deals to a halt. Buyers are continuously reconciling how their environment and needs are changing as they evaluate suppliers and their solutions, and at the same time dealing with the complexity of internal coordination and changing buying processes.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Sales Gravy
OCTOBER 10, 2024
On this episode of The Sales Gravy Podcast, Lucy Beth Adams sits down with Master Sales Trainer, Jessica Stokes to discuss her journey in sales, from her early days in cold calling to becoming a top trainer. She offers valuable insights on maintaining customer relationships, handling objections, and staying motivated in a challenging sales career. Key Takeaways: – Facing Rejection with Determination: Early sales careers can involve a lot of cold calling, rejection, and setbacks.
The Center for Sales Strategy
OCTOBER 9, 2024
Social listening is a powerful tool that can provide crucial insights to help guide decision-making. Most businesses know this and may already have some social listening tactics. But does your current social listening strategy drive sales? Keep reading as we explore how social listening is linked to sales and offer some tips to help you grow your sales by improving your social listening.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Kainexus
OCTOBER 9, 2024
Tony Hsieh, the former CEO of Zappos, famously said, “If you get the culture right, most of the other stuff will just take care of itself.” He might not have been thinking of a continuous improvement culture specifically, but he’s right. Culture is the foundation on which success is built. Strong leaders build the foundation for the culture they want to achieve.
FinListics Solutions
OCTOBER 9, 2024
B2B sales teams and executive buyers face a new reality where market shifts can turn strategies upside down overnight. Competition is intense, and clients demand more than just product knowledge—they expect insights, relevance, and a deep understanding of their business landscape.
The Center for Sales Strategy
OCTOBER 7, 2024
Prospecting is the cornerstone of sales success. It’s the process of identifying, qualifying, and engaging potential customers. However, many sales professionals find prospecting daunting. This is where targeted training programs can make a significant difference.
Nutshell
OCTOBER 7, 2024
If you’re in the business of sales, you’ve likely heard of MEDDIC. But maybe you’re unsure of the finer details or want to brush up on your knowledge. In this guide, we’ll explain what the MEDDIC sales methodology is (including its two successors, MEDDICC and MEDDPICC), the pros and cons of the method, and how you can implement it into your team’s sales process.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
SBI Growth
OCTOBER 7, 2024
Like a championship sports team that needs great athletes , exceptional salespeople are the lifeblood of a high-performing sales organization. But if you have recently recruited new salespeople, you probably have also experienced how brutal it is to try to hire top talent in today's market. Even during more favorable hiring conditions, hiring sales executives is risky.
Groove HQ
OCTOBER 11, 2024
Is your business booming, but your customer support team isn’t doing as well? They’re struggling to keep track of it all – responses are delayed, and customers are getting frustrated. The good news is that there’s a solution: implementing effective customer service workflows. This enables your team to take control of interactions and provide seamless […] The post How To Build a Powerful Customer Service Workflow appeared first on Groove Blog.
SOAR Performance Group
OCTOBER 8, 2024
Why does your organization need a sales methodology? Why should you consider using our sales methodology in your organization? This 50 page eBook presents the SOAR Value Creation Selling Methodology. […] The post eBook: Creating Value For Your Buyers appeared first on SOAR Performance Group.
Sales Gravy
OCTOBER 7, 2024
In this episode of The Sales Gravy Podcast, host Brad Adams interviews Stephen Drum, a retired Navy SEAL Master Chief, renowned keynote speaker, and author. Drum shares his unique insights on leadership, team building, and performance under pressure, drawing from his extensive military experience and his work as the co-creator of the US Navy Warrior Toughness program.
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How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.
SBI Growth
OCTOBER 10, 2024
We’re excited to share the findings of our latest research, which was just published in Harvard Business Review: The Hidden Costs of CRO Turnover. I n the article, co-authored with my colleagues Bryan Kurey and Dave Lingebach, we examine the high costs of Chief Revenue Officer (CRO) turnover and its significant impact on company performance. The data is clear: replacing your CRO can often hurt growth more than it helps.
Groove HQ
OCTOBER 9, 2024
We’re willing to bet your customer support agents have a lot on their plates. Juggling tickets, switching between apps, searching for information in disparate places… They’re working hard, but are they working effectively? If your team spends more time on tedious tasks than actually helping customers, you’re wasting valuable resources.
Envisio
OCTOBER 10, 2024
Determining strategic priorities for modern municipalities is tricky work. Every municipality is unique, with its own vision, mission, and values. Each has its own constraints—both politically and economically—varying needs and goals, and unique community members, too. Modern municipalities have to balance community needs with limited resources, changing economic and political climates, and an ever-growing need for transparency and trust.
Help Scout
OCTOBER 8, 2024
Learn how predictive customer service leverages AI, machine learning, and data analytics to anticipate customer needs, improve satisfaction, and boost loyalty.
Speaker: Susan Spencer, Principal of Spencer Communications
Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.
Brooks Group
OCTOBER 8, 2024
Effective sales funnel management is important for optimizing your sales team’s performance. A well-managed sales funnel will move prospects through the sales process faster, reduce stalled opportunities, and help your team win more business. What Is a Sales Funnel? The sales funnel describes how customers move through the sales process. The funnel starts when a buyer first becomes aware of your company and ends when they become a paying customer.
Groove HQ
OCTOBER 9, 2024
If you’re looking at Gmail alternatives, chances are you’re already outgrown your mailbox. You need features designed specifically for customer service – enabling proactive support and automating repetitive tasks. With standard email – Gmail or otherwise – you can’t collaborate on emails effectively with the rest of your team. Digging through a mound of unorganized messages […] The post 6 Best Gmail Alternatives for Customer Emails appeared first on Groove Blog.
QYMATIX
OCTOBER 7, 2024
AI and Change Management – A Necessary Duo? As artificial intelligence (AI) becomes increasingly integrated into sales, a key question arises: Do companies really need comprehensive change management to successfully implement these technologies? Change management is often perceived as a complex, comprehensive process that requires extensive restructuring and significant investment.
Account Management Skills
OCTOBER 7, 2024
Welcome to episode 123. This episode will be particularly interesting for you if you’re responsible for your agency’s internal operations. You might be the operations director, head of project management, or even a client services director, but if you think your internal agency operations could be more efficient and streamlined, then this episode is for you.
What if there was a better method of changing the conversation with your customer from delivering pricing to delivering value solutions? A method that would help keep you in control, manage the uncertainty, and close larger deals more quickly for you and your company? There is.
ClearPoint Strategy
OCTOBER 9, 2024
Discover how the City of Metropolis utilized ClearPoint to track their strategic plan and performance measures across the city - and share results with their citizens.
Groove HQ
OCTOBER 7, 2024
Is your customer support team struggling to keep up? Every day, a tidal wave of tickets crashes down, each one representing a buyer waiting…and waiting…and waiting. While the goal of every customer service team is to offer a great experience, it’s hard to respond to all inquires in a timely manner. And when you have […] The post How To Maximize Customer Service Speed: 5 Tips for Small Businesses appeared first on Groove Blog.
Brooks Group
OCTOBER 7, 2024
Overcoming Common Challenges During An Enterprise Sales Training Program You’ve probably heard of sales training, but what about enterprise sales training? What’s the difference, exactly? As the world gets more complicated, so do customers’ pain points during sales conversations. What does this mean for sales professionals? Well, for one, the problems they must endure during their sales cycles have also gotten more complicated.
Arpedio
OCTOBER 7, 2024
At ARPEDIO, we are committed to pushing boundaries and redefining industry standards. As we continue to grow, we are thrilled to announce the formation of our new Advisory Board, consisting of three exceptional global industry leaders. Their expertise and insights will be instrumental in steering ARPEDIO toward new heights of success and innovation.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Peter Simoons
OCTOBER 6, 2024
As part of my services, I offer Alliance Health Checks, which many of my clients find invaluable. In fact, during a recent Alliance Conference hosted by the Association of Strategic Alliance Professionals (ASAP) in London, one of the speakers mentioned how they’d engaged me several times to assess the well-being of their alliances through my health checks.
Groove HQ
OCTOBER 10, 2024
The buzz around AI is undeniable, and its effects are far-reaching. Recently, we’ve seen marked changes in the customer service world, as more companies start using AI-based tools regularly. In fact, you may have heard people talking about how AI might replace customer service agents. So far that hasn’t been the case. Instead, these tools […] The post Will AI Replace Customer Service?
Hubspot Sales
OCTOBER 10, 2024
GDPR compliance is a messy process to begin with, but trying to stay ahead of the regulation while B2B cold calling presents a whole other set of problems. In trying to wrap my brain around how to make cold calls under GDPR, I discovered two things: It’s totally doable (and legal) and it’s actually not that hard if you have a set of systems in place to carry it out.
DemandFarm
OCTOBER 8, 2024
When customers’ needs are dismissed and their frustrations ignored, it’s no surprise they choose to walk away and never look back. Exceptional customer service isn’t just a courtesy; it’s necessary to build lasting relationships and keep customers coming back. Forging sustainable relationships with customers A strong, lasting bond with customers is the cornerstone of any successful business.
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Contact and company intent data both have their advantages. Contact-level intent leads can be acted on immediately to reach active buyers, while company-level leads improve outcomes for account-based marketing and other programs. This infographic unpacks the advantages of both contact and company data and gives details about how B2B marketers can benefit from both.
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