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The client is not always right. In fact they're regularly wrong! And when they are wrong, for the sake of peace and customer retention, we say sorry. Until now. Subscribe at : Apple Podcasts | Google Podcasts | Spotify | Stitcher. Table of Contents. Why key account managers need a personal brand Why I started to build my personal brand Step 1: Figure out your personal brand Step 2: Create a personal branding plan Step 3: Become a student of personal branding Join the Personal Branding Playbook I
Words hold implications and meanings that exist outside of their dictionary definitions. Although the words “team member” and “employee” can technically be synonymous, they have different meanings and feelings attached to them. The way that you discuss people and situations inherently affects how you and others approach and understand what you were talking about.
With the season for sales kickoffs approaching, the current economy is likely a driving influence on your plan. Given the shifting market dynamics, ensure you use your SKO resources where it matters most, and equip your team to drive lasting results long after the SKO ends. Affecting real change on sales behaviors requires more than a two-day SKO event or one-off virtual training session.
How would you feel if you were suddenly diagnosed with a progressive, incurable, debilitating and potentially disabling disease? How would you cope with the sudden onset of a physical disability and all the mental stress it causes? They say that life happens when you are busy making other plans. I found navigating my business through Covid tricky enough.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
2 Rules for Selling to a Committee More often than not, large deals mean that you have to sell to a committee, rather than an individual buyer. In these situations, many salespeople fall back to using the corporate deck to present to the group. This is a mistake. Though the corporate pitch deck is designed to cover all bases, it does not account for the.
Listen to this article. Every month I share a selection of popular titles to help with your professional development as a key account manager. Here are the book recommendations for September 2022. Table of Contents. 7 Rules of Power: Surprising—but True—Advice on How to Get Things Done and Advance Your Career Connect: Building Exceptional Relationships with Family, Friends, and Colleagues Thanks for the Feedback: The Science and Art of Receiving Feedback Well. 7 Rules of Power: Surprising—but Tr
Practicing effective communication and showing appreciation can strengthen client relationships. You need to have good relationships with clients to help your business grow and succeed. If they have helped you, make sure you compliment them as that contributes to improving sales performance through referrals.
Practicing effective communication and showing appreciation can strengthen client relationships. You need to have good relationships with clients to help your business grow and succeed. If they have helped you, make sure you compliment them as that contributes to improving sales performance through referrals.
A job in sales is exciting, with plentiful career opportunities and development paths. As you grow, you may have the opportunity to progress into a sales director role. In this position, you’ll be responsible for growing profit and overseeing the sales team’s operations. In this article, you’ll learn what it takes to become a sales director, what skills you need to be promoted, and what the role involves.
Although face-to-face meetings are happening more often, being creative and using video to stay connected with customers as well as propose and close business with new prospects is still a trend that’s not slowing down. The best sellers know it’s time to move from playing defense to playing offense because customers and prospects need help. They need solutions.
What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.
Remote work has become the new normal, meaning that sales professionals are working virtually more than ever before. Meeting sales targets virtually is possible, but it does require specific skills and techniques that help you build relationships and make value propositions without ever meeting your customers face-to-face. In this post, we’ll cover everything you need to know to excel at virtual sales, including: What is virtual selling?
The DISC behavioral assessment helps us put together a thoughtful questioning strategy that can not only validate strengths and reveal weaknesses, but also identify a candidate’s level of self-awareness. The post Sales Leaders: How DISC Can Help in Your Hiring Process appeared first on Sandler Training.
All too many business owners fall into the trap of sacrificing long-term relationships for short-term gain. Our free ebook, “From Lead to Loyalty,” breaks down why you should focus your efforts beyond immediate short-term sales goals and consider the impact long-term relationships have on your future. Easier said than done, we know. Your bottom line is a priority, and hitting revenue goals is crucial to a successful business.
In SBI’s CEO growth planning survey, it’s not surprising to see that nearly two-thirds of CEOs admit to having developed contingency plans for their businesses given the current macroeconomic conditions. However, our interviews revealed these plans are overly focused on rapid cost-takeout to preserve earnings in the face of a recession. In our view, these contingency plans lack clarity on defending growth bets or reallocating expenses to preserve – or even accelerate – growth in the face of rece
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Most of us use text messaging to communicate on a daily basis. We text to confirm dinner plans. We text about random thoughts or events that happen throughout our day. And we text to share information — whether it's an intriguing article we've read, or a funny YouTube video we've watched. So it only makes sense to allow your consumers to make payments via text.
Humans and technology. Hollywood has long explored the relationship between the two, from synthetic intelligence in sci-fi movies like Ex Machina to androids living in alternate realities in HBO’s Westworld. In those films and television shows, technology is often depicted as being wildly disruptive, even malevolent. While Hollywood gives us exaggerated stories for entertainment, it does offer a lens into how technology and methodologies can upend how we live.
Across industries, strategic PMO and business leaders are using adaptive project management to drive strategic delivery and value while adapting to quickly changing customer needs and preferences. Many of them rely on Planview to help their organizations realize their adaptive project management potential to deliver on strategy. That’s why we’re thrilled to have been recognized as a leader in the first 2022 Gartner® Magic Quadrant for Adaptive Project Management and Reporting.
Time is valuable for everyone! Sales calls need to be efficient, effective, and productive for both the seller and the buyer. The seller has the obligation to provide value and must convey it at every opportunity, whereas the buyer invariably undermines the same. Failure to convince the buyer of value will result in the sales call not converting. Rarely does the buyer devote sufficient time for sales to make the pitch, especially if it is a cold call.
How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.
To put it as lightly as possible, COVID-19 came with its share of changes to day-to-day life — one of the most prominent being many organizations shifting to a remote work model. But as we (hopefully) move past the worst of the pandemic, the debate over whether companies should continue to let their employees work from home is becoming increasingly contentious.
Today we’re going to be talking about selling in these current unusual times. What does it take to be a successful salesperson and to have a successful sales organization during these times? I am going to talk about Chapter 9 in a book that we recently published, Agile & Resilient: Sales Leadership for the New Normal by Michelle Richardson and Russ Sharer (it’s a wonderful read). .
LinkedIn is an outstanding social media platform for professionals to network online. So, how should you write a helpful article on it? Around use LinkedIn at least once a month, while most are regular users. Featuring more than , LinkedIn is one of the leading professional platforms. Therefore, an effective and outstanding blog post on it can yield great results.
A president once told our planning team during a strategic planning kickoff meeting, “We all know that we can sit here and in a half-day come up with our top strategic goals—but that would do no good.”.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
It may seem that cold calling in sales is dead — but the numbers say otherwise. According to research conducted by the RAIN Group , 69% of all buyers surveyed have received and accepted cold calls during the last year, and 82% of them have accepted meetings with sellers. This means cold calls are still a powerful sales channel that shouldn’t be overlooked.
Sales teams are the backbone of any company. They are responsible for bringing in new business and helping grow the company. However, many teams struggle to close deals and meet their quotas. This is often due to a lack of training in areas that sales professionals need to succeed. Sales team training can greatly improve the effectiveness of your sales team, resulting in higher sales and increased profits.
LinkedIn is an outstanding social media platform for professionals to network online. So, how should you write a helpful article on it? Around 48.5% of American users use LinkedIn at least once a month, while most are regular users. Featuring more than 850 million active members worldwide , LinkedIn is one of the leading professional platforms. Therefore, an effective and outstanding blog post on it can yield great results.
The holidays mean peak sales, web traffic surges, and opportunities for retailers to engage with new and returning customers. How can stores keep the momentum going all year long? In this guide, we feature perspectives from Zendesk partners Ada, Klaviyo, and Yotpo, and review actionable strategies for retailers to implement both now and through the new year.
Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten
The idea of account-based marketing (ABM) has been around since the early 2000s. It’s an innovative approach to B2B marketing that helps businesses target high-value prospects. When used effectively, account-based marketing can help companies to close bigger deals while reducing the total effort spent on marketing. But what is ABM, how does it work and why should your business consider adopting it?
It’s no secret that the first step of the sales process is often the most difficult – much of selling success hinges on a sales professional’s ability to lead an effective first conversation. This blog post will discuss how to successfully navigate initial sales conversations, get the second meeting and accelerate the sales process.
Recently we’ve noticed rising interest in alliances & partnerships. My alliance partner Anoop Nathwani and I hear it in the many conversations that we have. We’ve also read multiple consultancy reports that highlight the importance of forming Alliances and Partnerships for the prosperous future of an organisation. Take for example, the 2021 CEO study by IBM that highlighted that Outperformers, in clear contrast to Underperformers, report a heightened emphasis on partnerships.
Speaker: Susan Spencer, Principal of Spencer Communications
Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.
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