Sat.Jul 03, 2021 - Fri.Jul 09, 2021

article thumbnail

What Is Deal Management and How It Can Help Reps Close More Deals

Hubspot Sales

When it comes to sales deals, there's always a variety of moving parts such as deal tracking, prioritization, organization, analysis, and more. On top of that, sales reps work on more than one deal at once and speak to different people with unique needs across each of those deals. This is where deal management comes into play — the process by which you can simplify and organize different aspects of your sales deals to improve efficiency, performance, and conversions.

article thumbnail

How Can We Shift Our Business From Transactional Product Sales to Anything as a Service?

SalesGlobe

Alignment to Your Revenue Roadmap and Driving the Right Behavior. Shifting a business from traditional products and services to SaaS and XaaS requires a laser focus on the upstream disciplines of the Revenue Roadmap and a refocus of your business in five key areas. Anything as a service, XaaS, is accelerating as companies navigate the shift to solution sales to meet and exceed customer requirements.

Finance 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Creating Value is a skill needed for the future with AI and Technology

Customer Think

Mckinsey in an article “Defining the skills citizens will need in the future world of work” has said, and I quote: add value beyond what can be done by automated systems and intelligent machinesoperate in a digital environmentcontinually adapt to ne.

article thumbnail

How to double your price and retain your customers

Holden Advisors

Is it possible to double your price and not lose any customers? Yep. If you’d asked me last year, I wouldn’t have believed it either. But that’s exactly what happened with one of our clients. In the end, our client’s revenue increased nearly $100M without losing customers. Here’s how we worked together to make this unbelievable situation a reality. Determine Negative Elasticity.

article thumbnail

AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

article thumbnail

Giving Concessions is Not Negotiating

Software Sales Guru

Giving Concessions is Not Negotiating Master negotiators make sure their counterpart walks away from the table feeling like a winner. And they do so with a minimum of concessions. Yet, the paradox is that sellers who give away huge concessions easily, will end up with an unhappy prospect who harbors some vague, inexplicable sense that he’s been cheated.

article thumbnail

Email deliverability: A practical guide for sellers and marketers

Nutshell

“Oh, your email ended up in my spam folder” is what email marketers and salespeople hear in their nightmares. Emails only suffer from deliverability issues for a few reasons and all of them are bad. If your emails are ending up in your recipients’ spam folders it means that your sales and marketing are having no impact. And if no one sees your emails, it’s just a (short) matter of time before your pipeline starts to feel it.

Marketing 150

More Trending

article thumbnail

7 Tips for Training Sales Managers From Leaders Who’ve Done It

Hubspot Sales

Exemplary sales managers don't just pop up out of nowhere. And very few — if any — reps can assume a management role and thrive, based strictly on intuition. No, it takes thorough, thoughtful training to get there, and that process is rarely self-explanatory. Even the most effective sales leader might struggle to turn a rep who seems like "management material" into a successful manager.

article thumbnail

Sales Call Planning Guide

RAIN Group

By failing to prepare, you are preparing to fail. ?. - Benjamin Franklin. We acknowledge that sometimes you can't prepare for a sales call or—hallelujah—a buyer calls you out of the blue. It's reasonable to suggest that, on occasion, sales calls are appropriately deemed 'exploratory discussions'; the kind of discussion in which we just talk and 'see where it goes.'.

Sales 128
article thumbnail

When Prices Go Up, Sellers Get Down to Business

Engage Selling

As the post-pandemic landscape continues to reveal itself in today’s marketplace, price increases are a defining characteristic…and a pain point for many of us. In some markets, these increases are incremental bump-ups. But in others, the spikes are meteoric, due … Read More » The post When Prices Go Up, Sellers Get Down to Business first appeared on The Sales Leader.

Marketing 126
article thumbnail

10 Factors That Cause High Website Bounce Rates

Customer Think

Your bounce rate – the percentage of people who leave or ‘bounce back’ to the search results after a single page view – is a metric that matters for most of us. Despite the average bounce rate being 26-70 percent, the majority aim for this number to be as low as possible. This is because, […].

article thumbnail

2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

article thumbnail

The 3 Main Silos That Can Hurt Sales & 4 Ways to Break Them Down

Hubspot Sales

An organization's success is the sum of all its departments' efforts. The best sales org can only take a business so far if its marketing, customer service, or customer success is lackluster — and vice versa. Every aspect of your business has to be firing on all cylinders if your company is going to realize its full potential — and organizational silos represent one of the biggest obstacles to generating and sustaining that kind of efficiency.

article thumbnail

How Do You Improve Sales Performance?

The Center for Sales Strategy

It's obvious why sales performance is a crucial part of any organization. Good sales performance leads to increased sales and greater profits. These results become a motivating factor for your sales force. A motivated sales team will perform well. This creates a cycle of continued success. However, it's often hard to achieve. Poor sales performance results in lost time and increased costs.

article thumbnail

The paths that led us here: 8 Nutshellers discuss how they joined the team

Nutshell

At Nutshell, we strive to create a workplace where anyone can feel welcome. Many members of our team didn’t come from traditional tech backgrounds, and applied for positions at Nutshell after spending their early careers in entirely different fields such as retail management, journalism, and domestic engineering. And that’s a good thing. We believe that our team’s diversity of experience helps us relate to our customers more effectively and solve their problems with fresh perspectives.

Retail 118
article thumbnail

4 Drivers of Customer Loyalty — or Churn — According to Neuroscience

Customer Think

Do your new customers resist or push back just when you expect them to be interested and engaged? Do your internal teams struggle to onboard new accounts? Do your users pause or even cancel their licenses before they ever go live? It may be due to the inner workings of the brain. Neuroscience offers intriguing […].

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

What is a Chief Revenue Officer? & How to Become One, According to Experts

Hubspot Sales

As a growth-focused company, you want to ensure that all elements of your business are ready and able to support your scaling, especially those that impact revenue generation. This is where Revenue Operations, also known as RevOps, enters the picture. This team responsible for aligning activities and supporting sales, marketing, and service departments — all of which contribute to revenue growth.

article thumbnail

Improving Sales Performance - IMPACT Your Sales Planning: Target Drives

The Center for Sales Strategy

To set your organization up for long-term success, you need more than just a goal. You need a strategic plan, and that’s where target drives come in. How do you do a target drive? Why do you need help with them? And a question many sales leaders want to know, what does "good" look like? In this episode, Alina McComas, VP / Senior Consultant at The Center for Sales Strategy, discusses how sales leaders can make an IMPACT on their sales planning through Target Drives.

Sales 116
article thumbnail

Google Collaborative Inbox: Pros, Cons, and 5 Alternatives

Help Scout

When starting a company, finding the right customer service tool isn’t always at the top of the priority list; you’re more focused on getting customers and proving out your idea. Then, one day, a customer sends you a question. Then another. And another after that. Eventually, you’re regularly fielding questions from customers and may find it challenging to manage all the incoming requests.

article thumbnail

The Gig Economy is Paving the Way for Agile Customer Service

Customer Think

The Gig Economy – Work On-Demand In recent years, the world has been trending toward a gig-based economic format. A gig refers to when an independent worker is hired, often through a digital marketplace, to work on a short-term project or task on-demand, such as freelancers, independent contractors, and temporary hires. These gigs are often […].

article thumbnail

1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

article thumbnail

A Straightforward Guide to Qualitative Forecasting

Hubspot Sales

When it comes to sales, numbers are key, but they don't always give you a comprehensive picture of your org's performance and potential — particularly in the context of forecasting. So while quantitative forecasting can't be ignored, you still need to consider factors beyond those hard figures if you want a truly thorough understanding of what you can expect from your sales department.

article thumbnail

Weekly Roundup: Sales Training Games, Sales Forecasting Methods + More

The Center for Sales Strategy

- MOTIVATION -. "Sales is not about selling anymore, but about building trust and educating.”. - Siva Devaki. - AROUND THE WEB -. > 27 Sales Training Games, Activities, & Ideas To Ramp Up Your Team – HubSpot. There are over 13 million salespeople working in the United States, and they spend weeks or even months training for success in their role.

article thumbnail

Insight-led selling: The key to eliminating the buyer-seller mismatch

The SAMA Podcast

Learn more about Finlistics here. Learn more about the book here. This week only, buy the ebook directly from Amazon for just $1.99. There exists today a massive buyer-seller mismatch. To wit: Only 20% of enterprise buyers think their suppliers understand their business. And even when they DO understand it, only one in four can effectively align their client's business goals with their own company's offerings.

Suppliers 104
article thumbnail

How to Test Ecommerce Apps to Ensure the Ultimate Digital Experience

Customer Think

For many of today’s retailers, ecommerce is a vital consideration. Consumers have long grown used to shopping online, and a dedicated ecommerce website is an excellent choice. But apps make shopping easier than ever before, and shouldn’t be overlooked. Building an app shouldn’t be taken lightly – they require thoughtful design and need to allow […].

eCommerce 130
article thumbnail

How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

article thumbnail

The Enterprise Sales Cycle: How Massive Deals Come Together

Hubspot Sales

Businesses come in all shapes, structures, and scales — and the angles and processes used to sell to different companies reflects that variability. SMB sales cycles come with their own challenges, stages, and appropriate strategies, and the same goes for larger enterprises'. Here, we're going to explore the latter. We'll take a closer look at some key elements of the typical enterprise sales cycle, review the basic steps to the process, and get a quick refresher on how to calculate close rate fo

article thumbnail

How a $3B Software Company’s Forward-Thinking Strategy Accelerated Them Through the Downturn

SBI Growth

Organizations have had to drastically reimagine their revenue model since last year to accommodate the new era of digital. However, some companies anticipated this shift much earlier in advance and were able to adapt and scale quicker than their competitors.

Software 102
article thumbnail

Episode 500: How to Succeed at Being a Lifelong Learner [PODCAST]

Sandler Training

To celebrate episode #500 and over 2 million total downloads, we flip the tables to get Mike Montague's top lessons learned from hosting the show! The post Episode 500: How to Succeed at Being a Lifelong Learner [PODCAST] appeared first on Sandler Training.

102
102
article thumbnail

Shifting the KPI scorecard: the importance of customer-centricity

Customer Think

The practice of measuring success spans all industries and lines of work. Outlining the metrics of success, or key performance indicators (KPIs), is how most organizations determine whether or not they are on the right track to meet their goals. KPIs can be extremely helpful; however, it can also be easy to get lost in […].

Meetings 129
article thumbnail

How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

article thumbnail

8 Expert Tips for Pitching to Investors

Hubspot Sales

So you have a million-dollar idea. Naturally, you're thrilled and ready to make your bold, big-time vision a reality — that much you're clear on. What's less clear is how, exactly, you're going to get the funding you need to set your plans in motion. New businesses generally can't kickstart and sustain the momentum they need to thrive solely through elbow grease and power of will — they usually need some serious cash to get things going.

Investors 122
article thumbnail

The 10 best communication apps for delivering great customer service

Zendesk

In the early 2000s, the thought of companies connecting with customers over instant messaging would have seemed ludicrous. But in 2021? That’s the norm. According to the Zendesk Customer Experience Trends Report 2021 , messaging channels like WhatsApp and Facebook are becoming new consumer favorites. Nearly a third of customers said they messaged companies over communication apps for the first time in 2020.

article thumbnail

Apptivo Product Updates as of July 06, 2021

Apptivo

Good Day! Welcome back to Apptivo’s newest product update for the month of July. This update provides you an easy-to-use workflow between our applications. We have also introduced some interesting features to automate existing applications with better enhancements. Let’s go through short notes about these updates. Updates and Enhancements.

article thumbnail

5 Important Web Designing Mistakes to Avoid in 2021

Customer Think

The digital world has advanced a lot. Unlike a decade ago, today one of the first steps in establishing your business is to create a fully functional and modern website. Your website not only helps you mark your brand’s online presence but also helps you build credibility for your business and strengthens your brand identity. […].

article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.