Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. An emerging theme was the combination of people and problem-solving skills.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

NOVEMBER 2, 2022

I facilitated an inhouse change management workshop for a law firm recently. We looked at change management through the lens of both individual and organisational change. And here are 20 insights on change management processes and communication. Change management process. Change communications.

Communication 100

Communication Management Stakeholders Emotional Intelligence 100

CMOE

MARCH 11, 2025

Coaching Skills & Strategies Emotional intelligence: Leaders who are emotionally intelligent excel at the human-to-human relationship building that coaching requires. Emotional intelligence includes empathy, self-awareness, self-regulation, and social skills.

Emotional Intelligence 52

Emotional Intelligence Construction Prioritization Communication 52

Hubspot Sales

NOVEMBER 8, 2023

Being a sales manager is a whirlwind experience, especially for those who were once successful sales reps themselves. Fortunately, there are valuable best practices that can help aspiring sales managers excel in their positions. Best Practices for Sales Managers 1. Your skill as a manager is only as good as your foundation.

Sales Management 116

Sales Management Management Energy and Utilities Emotional Intelligence 116

Red Star Kim

DECEMBER 19, 2023

So where accidents happen there is an opportunity for personal injury solicitors who manage complex cases. Media coverage was obtained in The Guardian, realbusiness, People Management, CityAM and Changeboard (a global HR community). The campaign was part of an exciting project 7BR announced in 2022.

Media 130

Media Insurance Marketing Emotional Intelligence 130

CMOE

MARCH 17, 2025

Emotional intelligence: Strategic leaders excel at understanding and managing their own emotions, as well as empathizing with and influencing the emotions of others. They are open to change and navigate new circumstances well. Take the time to explore these examples that illustrate how to act strategically at work.

Strategic Thinking 52

Strategic Thinking Emotional Intelligence Innovation Brainstorming 52

Hubspot Sales

JANUARY 31, 2018

For example, if you close new business by regularly offering heavy discounts, you might hit your sales number and impress your manager, but it puts your finance department in a difficult position. If your champion is sold but needs manager approval, ask, “ What are your manager’s goals this quarter? ” Emotional Intelligence.

Emotional Intelligence 111

Emotional Intelligence Decision-making Sales Leadership 111

Red Star Kim

MAY 22, 2023

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. First, it looks at the way leaders communicate with their people and help shape organizational culture. Secondly, it uses neuroscience and is evidence-based to understand the power of communications in building trust.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Arpedio

JANUARY 5, 2024

In the competitive world of sales, the art of relationship management is a pivotal factor that drives success. Effective relationship management in sales is not just about making connections; it’s about building and maintaining long-term partnerships that benefit both parties.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Hubspot Sales

AUGUST 24, 2023

In addition to managing customer contacts, reps are responsible for preparing reports, generating leads, and all other related administrative tasks. Viva Sales integrates seamlessly with Salesforce CRM, allowing a centralized view of customer data and a holistic sales and customer relationship management approach.

Artificial Intelligence 98

Artificial Intelligence Emotional Intelligence Negotiation Sales 98

CMOE

SEPTEMBER 25, 2024

Understanding these roles and responsibilities, and how they facilitate adaptability, is essential for aspiring leaders and organizations seeking to develop strong leadership in their ranks. Communicator: They ensure effective information flow, facilitating open dialogue within their team and across departments.

Emotional Intelligence 52

Emotional Intelligence Facilitation Leadership Decision-making 52

Miller Heiman Group

APRIL 25, 2019

That’s because they were built to facilitate management insights and operations—not to help sellers make the sale. Historically, the best salespeople had high emotional intelligence (EQ): they possessed grit, perseverance and an innate ability to read people.

CRM 74

CRM Emotional Intelligence Value Proposition Facilitation 74

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. But how do you assemble, nurture, and lead a high-performing account management team?

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

CMOE

OCTOBER 2, 2024

Emotional intelligence: Well-equipped leaders can understand and regulate their own emotions while recognizing those of their team members. Leaders with high emotional intelligence, or EQ, recognize the power of emotions as they impact the social dynamics in the workplace.

Leadership 52

Leadership Emotional Intelligence Construction Strategic Thinking 52

Red Star Kim

FEBRUARY 22, 2024

In CBT ( Cognitive Based Therapy ), where the focus is on modifying thinking to facilitate emotional and behavioural change, it is recognized as helping clients define problems, identify the impact of their beliefs and thoughts and examine the meaning of events (Beck & Dozois, 2011).

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

CMOE

AUGUST 8, 2022

According to the Association for Talent Development (ATD), over 50 percent of professionals and managers believe a coaching culture offers benefits such as: Greater employee engagement: 65% of team members in a robust coaching culture are highly engaged. Don’t micromanage team members: There’s a difference between managing and coaching.

Emotional Intelligence 52

Emotional Intelligence Prioritization Decision-making Facilitation 52

Mercuri International

MAY 22, 2024

Research highlights the unique advantages of face-to-face interactions, such as building closeness and feeling known and understood 5 , facilitating more effective communication, and providing psychological motivation 6. Calendly : A meeting scheduling automation tool that syncs calendars and manages invitations automatically.

Virtual Selling 52

Virtual Selling Sales Artificial Intelligence Emotional Intelligence 52

Account Management Skills

MAY 25, 2021

In this episode, I chat to Matt and Emma in the account management team at Purpose Media. And they’ve shared: – how they approach client management. Or maybe you’re already in that role, and you’re curious to see how other account managers operate. ?. Welcome to Episode 32. Transcript: Jenny 00:00.

Account Management 52

Account Management Management Digital Transformation e-Learning 52

MDI Training

NOVEMBER 14, 2023

Implementing strategies AI can assist in project and resource management. While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. What do we delegate?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

CMOE

SEPTEMBER 16, 2024

How Can Leaders Prevent and Manage Toxic Competition? Cross-functional projects are a great way to facilitate knowledge sharing, while mentorship programs can further skill development and build positive relationships among team members. Leaders play a critical role in shaping the competitive environment in their teams.

Construction 52

Construction Emotional Intelligence Leadership Prioritization 52

CMOE

JANUARY 25, 2022

Engage in regular conversations with individual team members to gain feedback, facilitate open and honest conversations about workplace issues, and discuss how they want to grow at the organization. Social Intelligence. Social intelligence refers to the ability to understand and manage interpersonal relationships.

Emotional Intelligence 40

Emotional Intelligence Facilitation Leadership Profitability 40

Zendesk

NOVEMBER 2, 2022

Manage emotions. A great salesperson doesn’t just manage their emotions, however. They also take into account their customers’ emotions, knowing how important it is to make buyers feel valued and respected. Remember why your product or service is the best solution so you can also remind your customer.

Negotiation 52

Negotiation Sales Decision-making Emotional Intelligence 52

PandaDoc

MAY 28, 2024

Tools like CRM and document workflow management software are key to a seamless transition to consulting sales. This information scores them points with their manager. For example, you sell customer relationship management (CRM) software. You want to facilitate a productive conversation by using the right environment.

Sales 52

Sales e-Learning Healthcare Software 52

PandaDoc

APRIL 24, 2023

As you might expect, traits of a sales enablement manager include a high level of organization and a keen interest in data analysis. A successful leader also has excellent people skills and emotional intelligence, meaning they know how to get the best out of their sales teams. It’s their job to head up your approach.

Sales 52

Sales e-Learning Onboarding Software 52

SmartKarrot

FEBRUARY 10, 2023

Use facilitation and industry knowledge to bring stakeholders together within the client to help them visualise and align goals/metrics. Use resources like value maps, program management software like Asana, and expert engagements like carrying out customer Proof of Concept (POC). Emotional intelligence that is strong.

Customer Success 19

Customer Success Emotional Intelligence Facilitation Stakeholders 19

SmartKarrot

MAY 8, 2023

For instance, it makes it harder for HR teams to communicate with remote workers, manage HR processes, and ensure compliance with relevant laws and regulations. An AI-powered chatbot can resolve this complex problem by facilitating communication between HR teams and remote-workers, especially in real-time.

Remote Working 10

Remote Working Emotional Intelligence Performance Review Onboarding 10

Red Star Kim

SEPTEMBER 5, 2023

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. Topics include: Professional and Practical skills for Marketing & BD Assistants, The Proactive Marketing Executive and Future Marketing Manager. So I’m confident you could skip some of this material if necessary.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

OCTOBER 18, 2022

I completed my MBA two decades ago although I consume the latest management books voraciously. This 2014 book by Professor Vlatka Hluplic didn’t appear on my radar but I had the privilege of meeting the author through my work with the Managing Partners Forum. Management Shift Solutions Limited. In a nutshell. The author.

Organization 130

Organization Innovation Management Leadership 130

Zendesk

JUNE 3, 2021

If a team member knows there’s a chance they’ll be put on the spot by their manager, they’ll get into the habit of keeping an eye out for cool things their coworkers are doing. This is critical in a department that’s focused on emotional intelligence and empathy. The strategy here is twofold. Harness VR technology.

Remote Working 105

Remote Working Emotional Intelligence Meetings Software 105

CMOE

NOVEMBER 12, 2024

Not Ensuring Management Buy-in for Leadership Development Management plays an indispensable role in reinforcing leadership behaviors learned through training programs. Without management support and reinforcement, the impact of leadership development initiatives may be diminished. Rewarding improvement.

Leadership 52

Leadership e-Learning Facilitation Emotional Intelligence 52