This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
21 free courses for keyaccountmanagers to boost your skills now A keyaccountmanager has to grow and retain their clients. Find out what those skills are, along with 21 free courses to help you become a better keyaccountmanager. Emotionalintelligence 6. Creativity 2.
Amongst the delegates were business development executives and managers with responsibility for between three and five clients as part of their firm’s Key Client Programme (KCP) or KeyAccountManagement (KAM). Sales skills There are numerous inventories of what selling skills and qualities are needed.
KeyAccountManagement (KAM) programme (kimtasso.com). KeyAccountManagement KAM in a nutshell (kimtasso.com). Managingkey client meetings – KeyAccountManagement (kimtasso.com). Book review: Managingkey clients (professional service firms) (kimtasso.com).
Delegates included both partners and business development professionals (some with a banking background) from law firms (employment, criminal, disputes, offshore), accountancy practices (audit, forensic, insolvency and restructuring and financial services. Some looked to LinkedIn’s Sales Navigator to drive data and process.
The more I study trust and the impact and power it has in healthy, profitable and accelerated relationships. This is important because when helping someone in trouble you can’t afford to let emotional empathy overwhelm… Action you can take: Study the power of emotionalintelligence. What is trust?
What is Strategic AccountManagement? Also called keyaccountmanagement, SAM is a methodology that involves identifying important accounts and cultivating mutually beneficial relationships with those clients. Why should we use strategic accountmanagement?
There’s information about Howard Gardener’ multiple intelligences and emotionalintelligence. Topics include: Professional and Practical skills for Marketing & BD Assistants, The Proactive Marketing Executive and Future Marketing Manager. So I’m confident you could skip some of this material if necessary.
Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits). A similar approach would be to unite people behind the need to focus on client interests and overcoming competitor activity.
We organize all of the trending information in your field so you don't have to. Join 105,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content