Remove Emotional Intelligence Remove Management Remove Sales Training
article thumbnail

Sales and Emotional Intelligence: How to Hire Your Next Top Performer

Brooks Group

Sales and emotional intelligence go together like skiing and snow. Since the 1960s, emotional intelligence has been recognized as a critical component of both personal and professional success. But developing emotional intelligence in sales matters. What Is Emotional Intelligence?

article thumbnail

How Emotional Intelligence Impacts Close Rates in Sales

SuperOffice

The ability to understand that comes through emotional intelligence. In this article, we’ll discuss: What emotional intelligence is. Why EQ is important for sales teams. How to teach emotional intelligence to salespeople. What is emotional intelligence (EQ)? The result?

article thumbnail

Differentiating Yourself: How to Use Emotional Intelligence in Sales

Brooks Group

Many sales leaders think the way to do this is to help their sales team sell better value or overcome objections. These are both good strategies, but the true differentiator is the sales professional and their emotional intelligence. They’re empathetic and highly emotionally intelligent.

article thumbnail

Winning Over Buying Groups: How to Sell to Multiple B2B Decision Makers

Brooks Group

Your sales professionals are no longer presenting to a few players; theyre now performing for a panel of diverse stakeholderseach with their own expectations, requirements, and priorities. B2B Buying Group Stakeholders A successful sale starts with understanding the organization and how each department and stakeholder relates to the others.

B2B 75
article thumbnail

What is Emotional Intelligence

Tenfold

Emotional intelligence (EI) refers to a person’s ability to recognize emotions within themselves and others, and understand these emotions. It is the ability to use emotional cues as guide to one’s thoughts, behaviors and actions. Emotional intelligence has an immense impact on sales performance.

article thumbnail

The Difference Between Customer Satisfaction vs. Customer Loyalty

Brooks Group

Knowing how these two diverge is important for delivering effective sales training and improving long-term results. This understanding allows sales professionals to anticipate and address future challenges, which reinforces the value of the partnership. Develop skills for creating long-term account management strategies.

article thumbnail

Referrer Management – Capacity and Capability

Red Star Kim

Referrer Management – Capacity and Capability Capacity – Rational elements of referrer management Throughout the workshop we considered how leadership and organisation (rational activity) supports effective referrer management. Some looked to LinkedIn’s Sales Navigator to drive data and process. amongst us.