Red Star Kim

NOVEMBER 13, 2023

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. An important assessment that I use a lot is for Emotional Intelligence (EQ). kimtasso.com). kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

MARCH 30, 2023

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Hubspot Sales

DECEMBER 20, 2017

They include a salesperson's ability to relate and communicate with others, emotional intelligence, level of charisma and confidence, and more. Emotionally intelligent. For instance, rather than thinking, “I haven’t been able to meet 120% of my quota in a month,” you’d think, “I haven’t met 120% of my quota in a month… yet.”.

Emotional Intelligence 145

Emotional Intelligence Communication Meetings Leadership 145

Red Star Kim

OCTOBER 24, 2022

Behaviour in sales meetings). This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. Sales meetings. Delegates reported some fee-earner challenges when attending preliminary sales meetings. Debrief after meetings.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

EcSell Institute

MARCH 22, 2021

Photo by Hattie Kingsley Photography. Uncertainty has been running rampant for quite some time, and leaders have likely watched their team members struggle with anxiety, burnout, depression and much more. There's no doubt that today's events are taking a toll on our mental health.

Meetings 143

Meetings Leadership Emotional Intelligence 143

Red Star Kim

FEBRUARY 14, 2023

What is the marketing consultant’s approach from the first meeting? How much do you value strategy in the equation? Are you committed to seeing a strategy fully through before engaging in new tactics? Are you open to a strategic brand audit/assessment? Who else has the marketing consultant worked with? Are they certified as marketing experts?

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

CMOE

JULY 31, 2019

There’s been a lot of talk about emotional intelligence in the last few years. Many people believe that a person’s EQ (emotional quotient) is just as important as IQ , if not more so. Does emotional intelligence affect successful teamwork? Why Is Emotional Intelligence Important for Team Performance?

Emotional Intelligence 40

Emotional Intelligence Meetings Organization Profitability 40

CMOE

JUNE 6, 2019

Increasing your emotional intelligence can improve these and many other experiences at work (and in life). The workplace is a perfect opportunity to practice the five components of emotional intelligence that we’ll explore below. What Is Emotional Intelligence? Our tips and strategies will show you how.

Emotional Intelligence 45

Emotional Intelligence Performance Review Negotiation Meetings 45

Red Star Kim

JUNE 24, 2022

Empathy is one of the core elements of emotional intelligence. There’s a short (eight minutes) video explainer on empathy and emotional intelligence. . And this book explains emotional intelligence and includes a self-assessment of your EQ in four key areas. . Let me explain. . Congruence.

Emotional Intelligence 130

Emotional Intelligence Negotiation Communication Leadership 130

Account Manager Tips

OCTOBER 21, 2021

Always have a meeting with your client scheduled for sometime in the future. Even if they ghost you between meetings, you have those placeholders to catch up. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

Key Account Management 246

Key Account Management Client Relationships Negotiation Suppliers 246

CMOE

MARCH 11, 2025

Coaching Skills & Strategies Emotional intelligence: Leaders who are emotionally intelligent excel at the human-to-human relationship building that coaching requires. Emotional intelligence includes empathy, self-awareness, self-regulation, and social skills.

Emotional Intelligence 52

Emotional Intelligence Construction Prioritization Communication 52

Red Star Kim

FEBRUARY 9, 2023

At the end of January, I enjoyed meeting delegates (at the Novotel at Tower Hill) on the MBL “Developing more work from referrers and intermediaries” workshop. Cross-pollination could be achieved by having people attend meetings for different departments.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Sales Gravy

MAY 3, 2023

In uncertain economic times and a world increasingly influenced by the power of AI, sales-specific emotional intelligence and human-to-human communication are the most important skills a salesperson can have when establishing trust and building relationships with buyers. Salespeople aren’t the only ones experiencing tough times.

Emotional Intelligence 111

Emotional Intelligence Artificial Intelligence Decision-making Sales 111

Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

OCTOBER 19, 2023

14% Responding better to telephone enquiries (and conversion) 43% Improving client service on the telephone 14% Building relationships on the telephone 29% Using the telephone to reach people proactively (initiate sales conversations) How would you assess your emotional intelligence?

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. Some of the things that delegates found most useful included: Empathy and emotional intelligence (EQ) – see a short video. Delegate poll results. kimtasso.com).

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Sales Gravy

JUNE 22, 2023

Do research on who you're trying to sell to and a personalized follow-up email after a demo or meeting that adds value to the conversation. Video messages following a meeting are a unique way to stay in front of your prospect and show them you truly care about helping them solve their business challenges. Sales is a contact sport.

Emotional Intelligence 119

Emotional Intelligence Communication Meetings Organization 119

DemandFarm

NOVEMBER 22, 2024

Emotional Intelligence (EQ) – Building strong relationships requires empathy and adaptability. This organization is essential for maintaining responsiveness and meeting client expectations. Structuring Account Management Teams for Maximum Impact Segmenting accounts by strategic value helps allocate resources effectively.

Key Account Management 52

Key Account Management Account Management Management Stakeholders 52

Red Star Kim

DECEMBER 15, 2023

This sense of safety is passed onto others in a process called co-regulation (see Emotional contagion, delegation, coaching and team meetings (kimtasso.com) ). When children’s emotional needs are not adequately met, they often develop a subconscious core belief that they are of worthy of having their needs met.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Hubspot Sales

NOVEMBER 14, 2018

When we talk about emotional intelligence , one of the most important things we're referring to is the ability to recognize, understand, and respond to the emotional state of others in an appropriate way. You need to possess the ability to engage on an emotional level and become a resource for potential customers.

Emotional Intelligence 105

Emotional Intelligence Sales Communication Decision-making 105

Red Star Kim

NOVEMBER 1, 2023

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. A challenging role requiring deep insight into potential clients and value propositions as well as a great deal of confidence.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Hubspot Sales

JUNE 21, 2022

Emotional intelligence is responsible for 58% of professional success. Salespeople with high EQ bring 2x more revenue than those with low to average emotional intelligence. If your sales team is struggling to meet a standard, it's time to ask yourself some tough questions.

Emotional Intelligence 115

Emotional Intelligence Sales Sales Training Onboarding 115

Red Star Kim

MAY 22, 2023

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. There’s helpful guidance on shaping the space for trust and openness with a list of several things you can do before a meeting. Reward: What can we celebrate about the way we handled this meeting?

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Red Star Kim

APRIL 24, 2023

Two thirds of delegates were most interested in using the telephone to reach people proactively whereas a third were most interested in building relationships on the telephone All delegates felt that their emotional intelligence was high.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

Hubspot Sales

DECEMBER 8, 2017

Meet with mentors who will help them work more strategically or do something differently. Optimism is a soft skill, an emotional intelligence skill, one that produces hard sales results. If business is slow, they: Increase their prospecting efforts and activity or change their approach.

Insurance 111

Insurance Emotional Intelligence Brainstorming Sales 111

Brooks Group

JUNE 27, 2022

By understanding the customer’s needs and wants, you can tailor your sales pitch to better meet their needs, increasing your chances of making a sale. When approaching a potential customer, a salesperson with a win-win mindset will focus on finding a solution that meets the needs of both parties. Emotional Intelligence.

Negotiation 98

Negotiation Emotional Intelligence Sales Profitability 98

Hubspot Sales

JANUARY 31, 2018

Emotional Intelligence. Emotional intelligence. Business acumen is not only about meeting your own needs, but meeting the needs of your clients, your boss, and your company as well. Business Acumen Skills Salespeople Should Develop. Business Acumen Skills. Assessment. Vision and Discipline. Experience.

Emotional Intelligence 111

Emotional Intelligence Decision-making Sales Leadership 111

CMOE

MARCH 17, 2025

Emotional intelligence: Strategic leaders excel at understanding and managing their own emotions, as well as empathizing with and influencing the emotions of others. They are open to change and navigate new circumstances well. Take the time to explore these examples that illustrate how to act strategically at work.

Strategic Thinking 52

Strategic Thinking Emotional Intelligence Innovation Brainstorming 52

Red Star Kim

FEBRUARY 21, 2024

When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Questions are important when we meet someone new.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

CMOE

FEBRUARY 11, 2022

Emotional Intelligence. Emotional intelligence taps into how a person’s presence, mannerisms, and choices affect others. According to Harvard Business Review , emotional intelligence is what sets apart 90 percent of high performers from peers who have similar IQ and hard skills. How to Develop This.

Emotional Intelligence 72

Emotional Intelligence Leadership Decision-making Construction 72

Brooks Group

JULY 30, 2024

Sales Development Tip: Work with your sellers on their interpersonal skills and emotional intelligence , and share techniques for building strong relationships. Improve Customer Satisfaction Well-developed skills help sales professionals understand and meet customer needs, leading to higher satisfaction and loyalty.

Interpersonal Skills 102

Interpersonal Skills Negotiation Emotional Intelligence Sales Training 102

Red Star Kim

JANUARY 22, 2024

Some of these reflect Cialdini’s keys of persuasion and influence Influence – Cialdini’s six principles of the psychology of persuasion (kimtasso.com) Sales meeting guidance She advocates that the start of each meeting is for knowledge collection mode – asking lots of simple questions (What and Why).

Value Proposition 100

Value Proposition Emotional Intelligence Sales e-Learning 100

Miller Heiman Group

FEBRUARY 25, 2020

As a result, the sales team becomes less efficient and potentially even resentful of new sellers who aren’t meeting their goals. Instead, many sales leaders rely on gut instincts when hiring: they look for candidates with industry expertise and characteristics such as assertiveness or emotional intelligence.

Sales Management 97

Sales Management Management Emotional Intelligence Sales 97

Hubspot Sales

AUGUST 24, 2023

Complex Problem-Solving and Emotional Intelligence While AI has made significant strides in problem-solving and data analysis, it still needs to improve emotional intelligence and adaptability. They may need help understanding and responding appropriately to emotional cues or display a genuine concern for customer needs.

Artificial Intelligence 98

Artificial Intelligence Emotional Intelligence Negotiation Sales 98

Hubspot Sales

MAY 26, 2023

If you're a sales rep, check out or brush up on trainings related to your company's messaging, common sales tactics that work on the ideal buyer persona, and experiences aimed to help you master soft skills, like persuasion, communication, and emotional intelligence.

Emotional Intelligence 122

Emotional Intelligence Software Software Communication 122

Red Star Kim

OCTOBER 16, 2023

Arrange for your learning and development team to offer assessments – in essential selling competencies such as emotional intelligence (EQ) or cultural intelligence if you serve an international client base. Developing self-awareness of your strengths and weaknesses and personal style drives the appetite for further training.

Management 130

Management Onboarding Emotional Intelligence Communication 130

Brooks Group

AUGUST 22, 2024

These traits describe how an individual solves problems and meets challenges, influences people, responds to the pace of the environment, and responds to rules and procedures set by others. Give your team opportunities to work on recognizing and managing their emotions as well as reading and responding to others’ emotions effectively.

Emotional Intelligence 98

Emotional Intelligence Decision-making Sales Communication 98