Remove Emotional Intelligence Remove Meetings Remove Remote Working
article thumbnail

Soft skills revisited – with a leadership perspective

Red Star Kim

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

article thumbnail

20 team-building activities to get remote teams through 2021

Zendesk

When the COVID-19 pandemic hit, companies were forced to adapt by starting a remote-work experiment. But for some, this new way of working is here to stay. PwC’s Remote Work Survey found that 83 percent of businesses think working remotely has been successful for their organizations. It’s a win-win.

article thumbnail

How to Excel as a Virtual (Or Hybrid) Sales Leader, According to Remote Managers

Hubspot Sales

There are some skills that any effective leader needs to hone, including: High emotional intelligence. However, virtual leaders need to focus on certain key traits that will help them succeed in a remote leadership role. A remote sales manager needs to be willing to alter their approach to suit the needs of each sales rep.

article thumbnail

The most important customer service skills for 2021

Zendesk

Remote work skills. Good customer service requires a mix of the right skills and customer service software that meets customers needs and sets support teams up for success. Support teams need to meet customers where they are, and where they are is on messaging channels. Being comfortable working across channels.

article thumbnail

Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

article thumbnail

Enhancing Virtual Sales with AI: The Ultimate Guide

Mercuri International

The transition to “virtual selling,” “remote selling,” or “distance selling” has become the new standard in the wake of the COVID-19 pandemic, transforming what was once a rarity into a routine practice. This quickly shifted. One year later, this figure rose to 92% 3.

article thumbnail

How to Recruit Like a Human

Help Scout

While certainly many talented recruiters worked their way up through years of experience, it’s not the only pathway. The most essential tools in a recruiter’s toolbelt are emotional intelligence and great writing. Hi Leah, Still very happy at X Company, but am starting to look into options that include full time remote work.