Remove Emotional Intelligence Remove Negotiation Remove Publishing
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21 Free Courses for Key Account Managers to Boost Your Skills Now

Account Manager Tips

Emotional intelligence 6. Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator. Learn how to analyse negotiations and shape them with convincing arguments. Emotional intelligence Key account managers work with others, in dynamic, high pressure situations.

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Soft skills revisited – with a leadership perspective

Red Star Kim

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. Empathy, emotional intelligence, collaboration, communication, commerciality, active listening and wellbeing are among the topics receiving closer attention than ever.

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Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

Red Star Kim

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. She goes on to mention that you can raise the level of trust neurochemically by shaking hands (and doing so before a negotiation increases the chance of a positive outcome).

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How to hire the right sales reps (and keep them!)

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And they’ll stay calm and won’t be easily flustered during the negotiation process. EQ is more important than one’s Intelligence Quotient (IQ) when it comes to success in business. Someone who is even-keeled thinks more strategically and deals more effectively with buyers. They don’t say things they’ll end up regretting later.

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Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications) Counsel Magazine

Red Star Kim

This article was published in the January 2023 edition of Counsel magazine. I conducted research to support a book on “Soft skills for lawyers” which was published in 2020. Improve self-awareness (and emotional intelligence) Emotional intelligence (EQ or EI) quotient is a technical term covering many soft skills.

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Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

Leadership Development Programme from the Managing Partners’ Forum (kimtasso.com) I’ve written a report of the conference overall for PM Magazine and will share that when it is published in a few weeks.

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Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott

Red Star Kim

This book review was published in Magazine – PM Forum way back in 2008. However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. Published by Noggin £14.99 Book review – Can we start again? Can we start again?