Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

JULY 7, 2023

Heads, hearts and hands – rational, emotions and behaviour Throughout the session we considered the different approaches to changing heads (rational business case), hearts (emotions and motivation) and hands (behaviour and actions – with a focus on small, tiny and atomic habits). So the delegate highlights are presented accordingly.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Hubspot Sales

NOVEMBER 14, 2018

When we talk about emotional intelligence , one of the most important things we're referring to is the ability to recognize, understand, and respond to the emotional state of others in an appropriate way. You need to possess the ability to engage on an emotional level and become a resource for potential customers.

Emotional Intelligence 105

Emotional Intelligence Sales Communication Decision-making 105

Red Star Kim

SEPTEMBER 22, 2022

We need to convey that we are devoting our full attention to the call – the need to be perceived as being “present” is mentioned below). Some of the things that delegates found most useful included: Empathy and emotional intelligence (EQ) – see a short video. Telephone etiquette guidelines. Personable. Professional.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

DECEMBER 12, 2023

Here are some of the key points mentioned by the delegates Authenticity means knowing your values and being yourself within a professional environment Leadership: Authenticity, values and culture – an overview (kimtasso.com) Empathy with the Board, division leaders, fee-earners and team members.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

FEBRUARY 9, 2023

PROPSKI – Meet, compete & network now includes shooting, sailing, golf, rowing, karting events.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Brooks Group

AUGUST 22, 2024

Taking a personality assessment like DISC allows sales professionals to understand their own behavior style and helps them present information in a way the customer is most receptive to. With these types of customers, sales professionals can feel more open to engage in small talk and present product benefits in an upbeat, positive way.

Emotional Intelligence 98

Emotional Intelligence Decision-making Sales Communication 98

Sales Gravy

JUNE 22, 2023

Selling In A Tough Industry Takes Grit— And Emotional Intelligence Industry experience— especially when selling to blue-collar workers out in the field who are more accustomed to turning wrenches than punching buttons on an app — can be a strength or a weakness for new sales professionals. Sales is a contact sport.

Emotional Intelligence 119

Emotional Intelligence Communication Meetings Organization 119

Red Star Kim

APRIL 24, 2023

Two thirds of delegates were most interested in using the telephone to reach people proactively whereas a third were most interested in building relationships on the telephone All delegates felt that their emotional intelligence was high.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Brooks Group

JULY 30, 2024

Sales Development Tip: Encourage your sellers to study effective communication strategies, to practice presenting (in person and virtually), and to seek feedback on their communication style. Sellers must be able to convey information effectively and concisely, both verbally and in writing.

Interpersonal Skills 102

Interpersonal Skills Negotiation Emotional Intelligence Sales Training 102

Hubspot Sales

JANUARY 31, 2018

It means you can think strategically about an interconnected landscape and implement activities to leverage that knowledge for present and future success. Emotional Intelligence. Emotional intelligence. Pay attention to business challenges and be the first one to present a solution. Business Acumen Skills.

Emotional Intelligence 111

Emotional Intelligence Decision-making Sales Leadership 111

Hubspot Sales

DECEMBER 19, 2017

Do you present your product as the answer? Emotional intelligence. Sales EQ is the ability to effectively read, influence, and control emotions,” says Midaxo sales manager Shaun Crimmins. “This is more important than ever now buyers have the power.”. Review your pitch. Is it easy to understand?

Emotional Intelligence 145

Emotional Intelligence Internet CRM Sales Management 145

Hubspot Sales

AUGUST 24, 2023

Complex Problem-Solving and Emotional Intelligence While AI has made significant strides in problem-solving and data analysis, it still needs to improve emotional intelligence and adaptability. They may need help understanding and responding appropriately to emotional cues or display a genuine concern for customer needs.

Artificial Intelligence 98

Artificial Intelligence Emotional Intelligence Negotiation Sales 98

Brooks Group

NOVEMBER 2, 2022

A salesperson with strong personal skills is a self-starter who is results-oriented, demonstrates empathy and emotional intelligence, actively listens, handles rejection well, and has the determination to stick to a sequential selling system. Personal skills are the multiplier in sales. These personal skills cannot be overestimated. .

Emotional Intelligence 98

Emotional Intelligence Logistics Sales Training Software 98

Brooks Group

JUNE 27, 2022

Emotional Intelligence. Any good salesperson will tell you that one of the most essential skills in their toolbox is emotional intelligence. Emotional intelligence (EI) is a person’s ability to remain aware of their emotions while also understanding the feelings of others.

Negotiation 98

Negotiation Emotional Intelligence Sales Profitability 98

Red Star Kim

DECEMBER 15, 2023

There’s another story about a client’s inner child – and a true shift only occurring when you accept that the inner child will always be there and cultivate a dialogue between the inner child and present self. There’s guidance for parents on how to help children recognise and name emotions and to model stress tolerance.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Presentation skills – TED Talks Chris Anderson book review (kimtasso.com). Delegates liked the idea of focusing on no more than three key points: Power of three – Writing and presentation basics (Video) (kimtasso.com).

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). How do you make a personal impact – Make a difference (kimtasso.com) Persuasion is presenting a case in such a way as to sway the opinion of others, make people believe certain information or motivate a decision. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Hubspot Sales

NOVEMBER 8, 2023

If you can refine your process and strategy and present that to your team from the beginning — you're sure to start off on the right foot. Utilize emotional intelligence. A solid operating model is the bedrock upon which successful sales strategies stand tall and deliver exceptional results.” really takes a toll on you.

Sales Management 116

Sales Management Management Energy and Utilities Emotional Intelligence 116

Hubspot Sales

NOVEMBER 23, 2020

To learn how burnout impacts Aircall sales teams, Elsesser regularly sends sales employees at all levels an anonymous wellness survey where they can check off any present burnout symptoms they have, such as stress and fatigue. How Aircall Identifies Team Burnout.

Sales 131

Sales Emotional Intelligence Leadership Sales Analytics 131

Hubspot Sales

MAY 12, 2022

Imagine if Elon Musk started sharing inspirational tweets full of empathy and emotional intelligence. His followers would be confused because the messages diverge so much from his well-defined personal brand of brash intelligence and risk-taking bravado. Personal branding includes all content that's available about a person.

Emotional Intelligence 136

Emotional Intelligence Transportation Value Proposition Financial Services 136

Red Star Kim

NOVEMBER 1, 2023

For example: Core selling skills: Communication (verbal and non-verbal) Confidence Emotional intelligence (especially empathy) Listening Needs analysis Problem-solving Questioning Relationship building (rapport, trust) Related selling skills: Adaptation/Flexibility Analytical Assertiveness Collaboration Commerciality Conversation Curiosity Integrity (..)

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

CMOE

OCTOBER 2, 2024

Emotional intelligence: Well-equipped leaders can understand and regulate their own emotions while recognizing those of their team members. Leaders with high emotional intelligence, or EQ, recognize the power of emotions as they impact the social dynamics in the workplace.

Leadership 52

Leadership Emotional Intelligence Construction Strategic Thinking 52

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Hubspot Sales

APRIL 4, 2023

I think it presents a huge opportunity to optimize marketing campaigns — especially with customer segmentation and targeting. I worked with the HR team to develop and implement these changes, and I presented the new strategy to the senior leadership team. For instance: "One area that comes to mind is the emergence of AI.

Supply Chain 119

Supply Chain Leadership Construction Artificial Intelligence 119

CMOE

AUGUST 24, 2022

Your coworkers shouldn’t have to guess at your meaning or pore over your email, video chat, or presentation to understand what you’re trying to say. Emotional Intelligence. Empathy is a close relative of emotional intelligence. How to improve: Ask for regular feedback.

Interpersonal Skills 11

Interpersonal Skills Emotional Intelligence Negotiation Leadership 11

CMOE

OCTOBER 15, 2021

Learn and apply different leadership styles: Daniel Goleman, an expert on emotional intelligence, explains there is not one type of leadership style that reigns over all others. Possess emotional intelligence (EQ): Emotional intelligence is what ultimately sets effective leaders apart.

Leadership 45

Leadership Emotional Intelligence Organization Communication 45

Red Star Kim

JANUARY 22, 2024

Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) There’s more guidance on storytelling as well as the power of three ( Power of three – Writing and presentation basics (Video) (kimtasso.com) ) and writing guidance ( Seven secrets of great business writing (Video) VASTCOP (kimtasso.com) ).

Value Proposition 100

Value Proposition Emotional Intelligence Sales e-Learning 100

Hubspot Sales

NOVEMBER 2, 2020

Currently, the metrics she tracks to get a "clear view" of how her company and sales department is doing include: Activity Metrics: This data tracks sales rep actions, such as the number of phone calls, emails sent, meetings scheduled, or presentations given.

Sales Analytics 136

Sales Analytics Sales Decision-making Emotional Intelligence 136

Sales Gravy

DECEMBER 25, 2024

Leading with empathy and emotional intelligence helps uncover the real problems you can solve. Simplify presentations, eliminate unnecessary details, and provide actionable next steps. Leading with empathy and emotional intelligence helps uncover the real problems you can solve.

Emotional Intelligence 52

Emotional Intelligence Sales Prioritization Communication 52

Jermaine Edwards

DECEMBER 6, 2023

The old connotations of the word have preserved to the present day, where trust as we know it is an essential ingredient for thriving interpersonal relationships – from families, to friends, to organizations. Connection and listening with anyone is about a sincere and present interaction that is unfiltered with self agenda.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

CMOE

JUNE 21, 2021

Driving high emotional intelligence among remote managers. Challenges social media can present in the workplace. Some of the key areas the webinar covers are: How to stay engaged with training opportunities. Driving engagement among your team. Reality-Based Leadership by Cy Wakeman. MSU’s Supervisor Training Tools.

Onboarding 98

Onboarding Leadership Emotional Intelligence Communication 98

CMOE

OCTOBER 27, 2020

The Host: Rory Rowland, a consultant and presenter to businesses across America. Best Episodes: Randall Stephenson , executive chairman of AT&T, explains the importance of diversity, emotional intelligence, and more. Best for: Business leaders, managers. The Host: Miles Fisher. Best for: Leaders, managers, professionals.

Management 93

Management Leadership Supply Chain Performance Review 93

Chally

JANUARY 27, 2022

Soft skills, also known as interpersonal skills, equate to having a higher emotional intelligence. Sales soft skills are the unspoken signs of emotional intelligence key to building meaningful relationships. Slow down and be present. The desire to win the day at any cost can overpower all other senses.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Chally

JANUARY 27, 2022

Soft skills, also known as interpersonal skills, equate to having a higher emotional intelligence. Sales soft skills are the unspoken signs of emotional intelligence key to building meaningful relationships. Slow down and be present. Communication Storytelling Negotiation Presentation. Presentation Skills.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Red Star Kim

FEBRUARY 22, 2024

This means that they are more likely to accept the ideas whereas they may be resistant to ideas presented by a third party. In coaching it is valuable because it empowers the person answering the questions to come up with ideas and answers themselves. So it can help with buy-in.

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

MTD Sales Training

MAY 25, 2017

It doesn’t just involve persuasive presentation skills. They Develop Their Emotional Intelligence. We may think we know how to sell value, but it means nothing unless that value is built up from the customer’s perspective. Outstanding salespeople know what drives prospects’ decisions and how to create awareness of that value.

Emotional Intelligence 48

Emotional Intelligence Sales Sales Training Decision-making 48