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Employee experience: internal help desks and the future of work

Zendesk

That may differ from a standard help desk, which is a centralized team within a company that serves employees or customers en masse, using a software product to organize conversations. This is a centralized hub for employees to access information around process, products, and services offered internally.

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Want a High-Performing Org? Learn from Gene Kim’s “Wiring the Winning Organization”

Planview

Researchers have invested countless hours of study to understand how organizations can overcome these problems, including Gene Kim and Dr. Steven J. Spear in a recent book: Wiring the Winning Organization: Liberating Our Collective Greatness through Slowification, Simplification, and Amplification.

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The New Era of Hybrid Working – Dealbreaker & Gamechanger

MDI Training

For most companies, the new “hybrid” reality means increasing flexibility of workspace and working hours coupled with a lot of change and new organizational models. But the work performance results currently speak for themselves, as many employees work even more productively from home.

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Is the Hybrid Work Model the Future of Remote Work?

ACT

According to a McKinsey and Company report , a majority of organizations expect their employees to be on-site one to four days every week. With nine out of ten organizations planning to combine on-site and remote work , it might be time you consider a hybrid working model, too.

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The Employee Suggestion System Turns 135

Planview

To what extent does the future of work borrow from the past? Many, many firms continue to “wing it” when it comes to having a well-defined and understood process by which ideas contribute to the core business, the emerging business, and the new ventures that, together, comprise the future of the organization.

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The Employee Suggestion System Turns 135

Planview

To what extent does the future of work borrow from the past? Many, many firms continue to “wing it” when it comes to having a well-defined and understood process by which ideas contribute to the core business, the emerging business, and the new ventures that, together, comprise the future of the organization.

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IWD 2023: Celebrating women around the world who are championing equity

Zendesk

My vision for the future of work is one of equitable opportunities and flexible choices for all women, where most enterprises actually transform value and mission statements into meaningful actions to provide bias-free spaces for working moms who want to continue their career development.”