Red Star Kim

FEBRUARY 15, 2024

People and Problem-Solving Skills Facilitating, coaching, mentoring and consulting all require great people skills. Counselling, coaching, mentoring, facilitating, training and consulting are at different stages of the helping continuum. Coaches and consultants use facilitation skills. But coaches resist the temptation to tell.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Upland

JULY 3, 2023

In this article, we will delve into the realm of how Altify and Chat GPT can empower sellers and customer success teams by streamlining research on personas and industries, optimizing discovery and qualification, mastering sales methodologies, harnessing competitive intelligence, and facilitating effective summarization of calls and actions.

Facilitation 195

Facilitation Customer Success Innovation Customer Experience 195

ProlifIQ

DECEMBER 18, 2024

A Real Example of AI in Account Planning For those without access to paid AI tools, services like ChatGPT can still provide a wealth of information at no cost. This facilitates a smooth handoff between sales and account management, as everyone has access to the same high-quality account history, buyer personas, and other vital information.

Account Planning 52

Account Planning Management Value Proposition Account Management 52

Account Manager Tips

NOVEMBER 19, 2022

Transformation not information FACT: At some point in your career, you'll need to present to senior executives. The reasons are many: relationship building; confirmation of strategy or tactics; seeking clarity to help deal with uncertainty; advice on decisions; get a decision changed; inform; educate; get action. The report.

Value Proposition 246

Value Proposition Decision-making Shareholders Government 246

Planview

JULY 29, 2024

With Planview, Cargill was able to: Gain visibility through disparate technologies across 46,000 active projects and 3,000 products Measure the impact of projects and products related to sustainability in three key areas: climate change, water, and land use Enhance financial oversight by tracking the spend and value of each individual product The implementation (..)

Supply Chain 59

Supply Chain Decision-making Facilitation Stakeholders 59

Hubspot Sales

OCTOBER 10, 2018

The platform facilitates payments for more than 17 million businesses and offers a fairly transparent fee structure. Working with small businesses since 1996, Authorize.Net has more than 43,000 merchants, handles more than one billion transactions, and facilitates $149 billion in payments every year. Lower fees for chargebacks.

Banking 145

Banking Facilitation Retail eCommerce 145

Hubspot Sales

APRIL 13, 2020

Isaac Caroll, a Channel Account Manager at HubSpot, says the information behind the content he helps produce takes "[a] lot of research, reading industry whitepapers, and talking to thought leaders in the space the content is relevant to.". The expertise that informs that insight comes from the kind of research Caroll mentions.

Marketing 127

Marketing Facilitation Sales Brainstorming 127

Upland

APRIL 6, 2021

Once you have a better understanding of a company’s culture – as demonstrated by the aggregate behavior and perspectives of the individuals you engage with – your approach will be much more informed. Before you can change someone’s mind, you have to look inside it. It also categorizes the word ‘change’ as a verb.

Stakeholders 195

Stakeholders Decision-making Innovation Negotiation 195

Upland

SEPTEMBER 1, 2023

Guided selling is a modern sales approach that combines technology, data analytics, and personalized interactions to assist customers in making well-informed purchasing decisions. This approach simplifies decision-making, addresses customer concerns, and enhances overall satisfaction by presenting relevant product options and information.

Decision-making 195

Decision-making Stakeholders Customer Experience CRM 195

Upland

AUGUST 29, 2023

It exists along a spectrum that can be categorized into three distinct levels: Informational Intent: This is the first stage where a customer may be unaware of their buying intent. They are in the early research phase, seeking information and knowledge about a particular product, service, or solution.

Value Proposition 195

Value Proposition Decision-making e-Learning Supply Chain 195

Sales Gravy

JULY 14, 2023

It's free flowing, insightful, and informative. They can foster a sense of community and connection, help members overcome challenges, and facilitate significant progress towards their goals. They can be informal and self-organized or facilitated by a professional coach or mentor.

Brainstorming 96

Brainstorming Facilitation Construction Sales 96

Brooks Group

OCTOBER 13, 2023

The Brooks Group’s training programs are led by expert sales trainers (aka facilitators) with real sales experience. A highly impactful sales trainer knows that to facilitate an excellent learning experience the focus must remain on the participants and their development.

Facilitation 98

Facilitation Sales Training Sales Decision-making 98

Hubspot Sales

OCTOBER 15, 2019

You can create custom integrations to facilitate specific tasks to create automated workflows. Some of our favorite connector integrations include Zapier , which automatically transfers information between your CRM and over 1,000 third-party apps, and Automate.io. Proposal and Document Integrations. Live Chat Integrations.

CRM 128

CRM eCommerce Software Software 128

Red Star Kim

AUGUST 24, 2023

I facilitate various workshops designed to increase commercial awareness. And it’s good to be able to recommend reliable sources of information at those sessions. This short (130 pages) information-packed book was revised in 2019. For young professionals. I met him many years ago when he worked at Stephenson Harwood.

Finance 130

Finance Government Profitability Banking 130

Hubspot Sales

MARCH 23, 2020

Best for facilitating a wide variety of sales-relevant conversations. Common discussion topics include sales development, prospecting, cold calling, productivity, CRM information sharing, business development, and closing strategies. Best for sales best-practice information sharing. Sales Best Practices. Image Source: LinkedIn.

Media 22

Media Facilitation Sales Leadership 22

ProlifIQ

NOVEMBER 7, 2024

Most teams that manage more complex accounts or sales cycles take information from the CRM, build out elaborate QBRs or “account plans”, and then let them sit idly. This level of visibility enables proactive management, timely interventions, and informed decision-making, ultimately leading to increased efficiency and productivity.

Account Planning 52

Account Planning Account Management Decision-making CRM 52

Flevy

JULY 6, 2022

ABM systems facilitate the stakeholders in creating the most qualified leads, developing tailored purchasing journeys, enhancing the lifetime value of customers , and maintaining a healthy pipeline of promising accounts. ABM software allows integration with Sales and Marketing automation systems and stores customer information in databases.

Marketing 109

Marketing Account Management Facilitation CRM 109

Planview

FEBRUARY 13, 2025

The Digital Supply Chain: A New Era in Automotive Manufacturing A digital supply chain in the automotive industry refers to a network of interconnected systems, technologies, and processes that enable the seamless flow of information, materials, and products across the entire supply chain.

Supply Chain 52

Supply Chain Digitalization Manufacturing Digital Transformation 52

Planview

SEPTEMBER 20, 2021

We created Instant Coffee to help facilitate better idea generation — whether you’re a C-level executive thinking through your company’s next big move, or an individual contributor trying to collaboratively solve a problem with your team. Check out this blog for helpful tips for facilitating a successful Lean Coffee virtually.

Brainstorming 98

Brainstorming Facilitation Meetings Stakeholders 98

Mike Kunkle

AUGUST 30, 2023

Leveraging analytics to track the impact of enablement initiatives allows for informed adjustments and continuous improvement. The strategy and objectives inform every facet of the enablement plan – from fostering collaboration to measuring impact. But it’s all about behavior change.

Leadership 293

Leadership Stakeholders Decision-making Sales Training 293

OnStrategyHQ

AUGUST 20, 2021

Do the work before your planning retreat to provide participants all the data and insights they’ll need to make informed decisions during the sessions. Should We Hire a Strategic Planning Facilitator? Our guidance on hiring a planning facilitator comes with two recommendations. What Should You Cover?

Facilitation 98

Facilitation Decision-making Leadership Organization 98

Hubspot Sales

JANUARY 30, 2024

Internet access is increasing, urbanization is happening fast, and lots of consumers are moving from informal retail (like local markets) to shopping malls, creating all kinds of new spending patterns. Not only is Africa’s youth growing, but households are consuming and spending more every year. Nigeria’s enormous wedding industry ?

e-Learning 115

e-Learning Facilitation Internet Finance 115

Hubspot Sales

JULY 2, 2020

If you're looking to spread awareness or facilitate consideration, consider positioning yourself as a thought leader, sharing stories of customer success, projecting a more cohesive brand identity, or telling brand stories. Try to get your most prescient information and attention-grabbing points the first ten seconds of your video.

Facilitation 134

Facilitation Decision-making Finance Media 134

Zendesk

JUNE 27, 2023

Zendesk and AWS AppFabric AppFabric facilitates easy querying of information across apps. Keep all of your SaaS applications connected AppFabric quickly connects purpose-built SaaS applications, providing a seamless integration option and facilitating communication between apps while prioritizing the user experience.

Facilitation 98

Facilitation Prioritization Customer Experience Communication 98

Red Star Kim

NOVEMBER 9, 2023

I deliver and facilitate strategy workshops and it’s always good to be able to recommend strategy books to delegates. What is the informal decision-making process? And simplify these forwards, backwards and outside views into a simplified model into which you can fit new pieces of information as they emerge. “

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

Upland

JUNE 15, 2023

Truly collaborative software is built to share information using your own common language. It should facilitate group planning sessions and allow everyone to get a clear view of where you stand with an account or a particular opportunity and review as a team to improve your approach. #2 Know your people Who do you know?

Account Planning 195

Account Planning Software Software Organization 195

Hubspot Sales

DECEMBER 22, 2020

During a negotiation, anchoring bias can create a challenging scenario for sales reps depending on the information that has been shared. As a rep, your goal is to facilitate a smooth, efficient sales process. Let’s discuss some of the ways anchoring can impact your negotiations. How Anchoring Works in Negotiation.

Negotiation 139

Negotiation Decision-making Facilitation Profitability 139

Arpedio

JANUARY 22, 2025

Work smarter, not harder Technology plays a pivotal role in ABS by facilitating data-driven insights, seamless communication, and efficient workflows. In fact, ARPEDIO excels in predictive analytics and data-driven insights by providing sales teams with valuable information to make informed decisions and drive strategic sales initiatives.

Decision-making 52

Decision-making CRM Account Planning Prioritization 52

Hubspot Sales

JULY 5, 2021

It falls on that department to actively offer assistance as the customer needs it — a process that can provide valuable insight to inform a more thoughtful, comprehensive, accurate picture of your customer journey. Facilitate socializing between departments. Sometimes silos are reinforced by social barriers.

Facilitation 128

Facilitation Sales Leadership Customer Success 128

Insightly

NOVEMBER 3, 2021

The primary way to achieve that is through enhanced communication across teams, facilitated by a unified customer data platform. . If my team isn’t armed with detailed customer service ticket information to round out that full view, there’s a risk that we look out of touch,” said Via. . CS maps success to alignment with customers.

Remote Working 105

Remote Working Customer Success Facilitation Communication 105

Revegy

JANUARY 18, 2021

Sales reps generally enter their accounts into the CRM, which include a list of people, contact information, and maybe some notes and emails. This in no way facilitates the building and managing of relationships necessary to actually close deals.

CRM 119

CRM Procurement Stakeholders Facilitation 119

Hubspot Sales

OCTOBER 12, 2022

While both organize information, each solution serves a distinct purpose. Databases gather information from external tables, instead of storing data in individual cells. A spreadsheet is a digital ledger that helps users organize information in rows and columns. All new spreadsheet information must be entered manually.

Computers and Electronics 132

Computers and Electronics CRM Decision-making Facilitation 132

Brooks Group

APRIL 9, 2024

This deeper understanding enables you to tailor your messaging, content, and engagement strategies to resonate with each stakeholder group—facilitating smoother sales cycles and driving greater customer satisfaction and loyalty. Demonstrate how your offering can deliver tangible benefits and solve the committee’s most pressing challenges.

Value Proposition 109

Value Proposition Procurement Decision-making Stakeholders 109

CMOE

MARCH 17, 2025

This equips leaders to view these tasks and projects with a holistic lens to make decisions that are both informed and forward looking. Critical thinking: Critical thinking involves evaluating information objectively and identifying potential problems or opportunities. This allows them to confront the issue and create viable solutions.

Strategic Thinking 52

Strategic Thinking Emotional Intelligence Innovation Brainstorming 52

Flevy

APRIL 20, 2022

This implies we must invest continuously to update our intelligence and always leverage up-to-date market information to drive strategy within these markets. Such a presence facilitates better understanding through direct interaction and observation of customers. This best practice is easier said than done. Organizational Structure.

Marketing 119

Marketing Decision-making Facilitation Supply Chain 119

Hubspot Sales

MAY 26, 2020

Whether you add value by providing content that is informative and relevant for your prospect or position yourself as an expert in an area of interest for the potential customer you’re working with, by taking the necessary steps to build credibility early on in the sales process you are proactively shaping the prospect’s opinion of you.

Sales 130

Sales Decision-making Construction CRM 130

Red Star Kim

FEBRUARY 16, 2023

The used an external facilitator and sent an advance questionnaire (positioning, approach to sectors and services, rates of growth, culture, service delivery, learnings from other firms) to all partners. They used the eight step process of John Kotter in his book “Leading Change”.

Value Proposition 130

Value Proposition Government Facilitation Profitability 130