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Soft skills revisited – with a leadership perspective

Red Star Kim

The following month, McKinsey research (“Defining the skills citizens will need in the future world of work” ) into 18,000 people in 15 countries identified 56 foundation skills that will help citizens thrive in the future of work.

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Top 50 Customer Success Influencers 2022

SmartKarrot

Thanks to her strong customer success professionalism combined with excellent interpersonal skills, she drives a great vision for using customer success to help aspiring CS professionals grow in this field. Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket.