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Since the launch of our GAM program, the designated globalaccounts have expressed their recognition of improved strategic alignment and material change in their relationships and confidence in AVI-SPL as a trusted provider invested in their success. Reaching New Clients by Scaling the Existing GAM Program. Three Key Learnings.
A Center of Excellence (COE) Executive “buy-in and be in” Account-based marketing. COE: A Critical Lighthouse to Provide Successful Journey Direction and Leadership. About Dominique: Dominique Côté, founder of Cosawi , brings 30 years of experience leading global commercial teams. Three Pillars of Success.
Director GlobalAccount Management, Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. Leadership, a clear vision and a well-articulated “why” should be the guiding star on the journey.
Transformation through Leadership. We need to be agile to transform our companies, which starts with agile leadership. It is time to become more human than ever: How we express leadership, listen to our employees & customers, and how we do business need to be anchored in humanity & care. Agile Leadership.
Stay informed on the account through an established strategic account process. Contribute to, and have accountability for, the account plan. Challenge account strategy and tactics. Participate in internal leadership and customer account meetings – and not only when “the house is on fire”.
Greater clarity on title and role within the formalized program often benefit all account managers; including the top achievers. Some organizations have also chosen the terms GAM (GlobalAccount Manager), and CAM (Corporate Account Manager).
Some of your career options for key account managers: Strategic Account Manager. Look after bigger, more complex, more prestigious accounts. Globalaccount manager. Manage accounts in multiple regions, where decision making and policies are centrally decided. Manager/Director.
Quite enthusiastic about the concept of KAM after an expensive training with a prestigious academic organisation, the leadership team had decided to launch a KAM initiative. They were facing a competitive threat from small players targeting their major customers.
A KAM/GAM (GlobalAccount Management) initiative based on a customer segmentation conducted at three levels (global, regional, national), the creation of the Customer Advocate (Key Account Manager) function , a dramatic intensification of the networking and relationship building activities with customers at ALL levels.
Some of you may be thinking that setting activity targets for strategic account managers is not appropriate or may not be received well. How well received is it by leadership when you miss your quarterly targets? Projected Size / Value. Doing this helps your team, and it helps you.
The symposium offered invaluable insights into the world of successful SAM programs, highlighting the importance of a deep understanding of customer initiatives, organizational commitment, and strategic alignment across all levels, coupled with adaptive leadership and a relentless focus on timing and consistency to master the SAM program hype cycle.
Even when I was leading a $400 million globalaccounts organization. There is a second universal truth that applies to leadership: “People perfect what you inspect.” For 20 years, I had a monthly sales quota. Rather than start the year 20 times, I actually started the “year” 240 times. Start with the numbers. Inspect and Coach.
Porter also argued that there were only a few generic competitive strategies – either differentiation or cost leadership and either broad or focused market choices. There are 165 member firms of this network which is ranked 13 th in the International Accounting Bulleting 2022 rankings of the largest networks.
Greater clarity on title and role within the formalized program often benefit all account managers; including the top achievers. Some organizations have also chosen the terms GAM (GlobalAccount Manager), and CAM (Corporate Account Manager).
When assessing sellers, sales leaders instinctively want to give them a big goal to work toward, such as becoming a globalaccount manager, a mentor for new hires, the first one to sell new products or the first to break a record. Don’t assume that leadership is the career path for all successful sellers.
Her consultancy work is focused on Commercial Excellence, Executive coaching & leadership, KAM/SAM roadmaps & journeys, as well as Account based Marketing.
Her consultancy work is focused on Commercial Excellence, Executive coaching & leadership, KAM/SAM roadmaps & journeys, as well as Account based Marketing.
Her consultancy work is focused on Commercial Excellence, Executive coaching & leadership, KAM/SAM roadmaps & journeys, as well as Account based Marketing.
Her consultancy work is focused on Commercial Excellence, Executive coaching & leadership, KAM/SAM roadmaps & journeys, as well as Account based Marketing.
Her consultancy work is focused on Commercial Excellence, Executive coaching & leadership, KAM/SAM roadmaps & journeys, as well as Account based Marketing.
Is senior leadership ready? But what we get out of this new technology is really going to depend on how well we think through the balance of possibilities and practicalities, constantly reviewing progress and effectiveness of our AI adoption specifically for strategic account management.
It’s impressive when a candidate shows passion for a career in Key Account Management by investing time in learning and taking courses. There are many free online courses available, covering topics such as selling, numeracy, leadership, strategy, relationship building, and entrepreneurship.
How would you describe your leadership style, Paul, because I know, you know, you, you have a very calm, experienced kind of approach, you know, that that’s very reassuring for people that you are in charge of? And, Paul, you’ve got an awful lot of experience with global brands working on globalaccounts.
Review, approve, and present periodic reporting on the progress of team efforts to the Leadership Team. Work with globalaccounts to drive success through initial onboarding, product adoption, retention, and identifying value-add features. Maintain Pinnacle and PinnacleTech values of excellence, impact, growth, and innovation.
Sales jobs typically will align to customer segments and can range from globalaccount management to field sales to inside sales. The structure may be developed around key segments – for example, the telecommunications industry or major accounts. They knew what they needed to accomplish. Do they talk with their calculators?
Role: Senior Director, Customer Success Enablement Location: Salt Lake City, UT, US Organization: Workday As a Senior Director of Customer Success, you will partner with Customer Success field leadership to influence Workday’s Customer Success strategy, program approach, and execution.
Develop globalaccount support strategies with sales to drive client promotors, referrals and identify new sale opportunities. This requires relationship building, a deep level of product knowledge and an ability to educate/consult with leadership teams about how best to implement and use the platform.
I’m just thinking of my audience now, account managers, you know, maybe many of them are working on globalaccounts, and therefore are dealing with different cultures. And she was now at the leadership level and definitely not quite as confident as the other leaders who were there, she was the only female leader.
Whale Hunting with GlobalAccounts. It’s not often that I write book reviews but if there’s one book on sales management you should plan to read before the end of the summer holidays, it’s Whale Hunting with GlobalAccounts. Key account managers should not just be order-takers. The message from this blog?
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