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ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT

Strategic Account Management Association

This process led the medical team to deliver key benchmark data and registry insights that highlighted drivers of unnecessary utilization of healthcare resources. The post ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT appeared first on Strategic Account Management Association blog.

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How Royal Became a Trusted Advisor and Streamlined Solutions Saving $300,000 Per Patient

Strategic Account Management Association

Royal Ambulance is a California-based transportation company committed to connecting patients and providers in the healthcare continuum through transportation, technology and seamless experiences. What processes has your organization initiated to combat customer roadblocks? By Roshni Patel, Customer Success Manager, Royal Ambulance.

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How healthcare organizations can embrace conversational CX while maintaining HIPAA compliance

Zendesk

Key takeaways: Zendesk messaging is HIPAA-enabled, meaning healthcare organizations can manage their conversations at scale. Messaging allows healthcare organizations to do things like schedule appointments, send reminders, and provide virtual care while protecting patient data. We’re in a new era of healthcare.

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The 7 Wastes of Lean in Healthcare

Kainexus

Healthcare organizations , in particular, have found that the approach can be used to reduce costs and improve quality and patient satisfaction at the same time. They are as common in healthcare as they are in manufacturing. They are as common in healthcare as they are in manufacturing.

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Project Management In Healthcare

ClearPoint Strategy

Healthcare project management can be intense. Like other organizations, hospitals that practice effective project management will benefit from lower costs and improved outcomes. But patient well-being is also a factor, which makes project management in healthcare more complex—and very important. Because the stakes are higher.

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Implementing a Culture of Improvement in Healthcare

Kainexus

Across the globe, healthcare leaders are working hard to implement the principles of continuous improvement in their organizations. Improvement is owned and delivered by frontline staff and reinforced by ongoing training, technology, and supported by the entire organization.

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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

A new central commercial organization was born. To ensure the inclusion of external insights to shape and direct the new commercial organization, we partnered with SAMA for thought leadership on Strategic Account Management (SAM), as well as with Rain Group for continuous education of our sales teams. Tier 1: Organizational Structure.