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Strategic account managers (and their bosses) deserve better decision-making tools

Strategic Account Management Association

The bottom line: Better SAMs and SAM leaders need better technology – technology to enable them to make informed decisions regarding deployment of scarce pre-sales resources. Often this data is out of date or inaccurate because, once it’s been input, it’s rarely updated. The solution.

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Break & Glue: The art of capturing complex mega-strategic accounts in CRM to get the most from account planning tools 

Strategic Account Management Association

I realize that some people reading this may wonder why they even need an account planning tool when all the information they need about their customer resides in their CRM platform. Additionally, you will burden your SAM team with an excess of customer information, preventing them from focusing on and documenting what’s really important.

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THE 10-K FILING: THE MOST IMPORTANT DOCUMENT THAT SAMS NEVER READ

Strategic Account Management Association

In the age of convenience, where same-day deliveries have become the gold standard and news articles are now conveniently timed down to the second, our need for accurate and concise information has never been more pressing. One doesn’t need to go through the entire document to gather the most crucial nuggets of information.

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People & Problems: The core of strategic account planning

Strategic Account Management Association

How are we making this information visible within our own organization so that we can function as a cohesive revenue team? Most importantly, they source information from supporters who can offer information they won’t find in their CRM. Our teams actively play this information back to the customer. How do they think?

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How ZoomInfo Helps Overcome the Top Pain Points of Inside Sales

With more access to user reviews, analyst opinion, and industry research, decision-makers are more informed than ever while navigating what is now known as the “buyer’s journey.”. Recent digital transformation has shifted the B2B landscape by ushering in the era of buyer empowerment. Download this eBook to find out!

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Servitization 101 – How servitization can strengthen your relationship with your key accounts

Strategic Account Management Association

Servitization also enables manufacturers to gain useful insights into future R&D processes by analyzing the performance of a product sent to a customer and using this information in continuous improvement strategies.

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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

A sales executive we interviewed noted the loss of frequent and informal interactions with customers and the serendipitous learning this produces: “You don’t want to be a pest. Now I’m left trying to access the same information through more formal channels, and this often feels forced and awkward.

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How to Stay Competitive in the Evolving State of Martech

To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and promote omnichannel marketing.

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The Recruiting Crossword Puzzle

On top of ever-increasing advancements on the technology front (hello, artificial intelligence), try adding record-low unemployment and candidates’ virtual omnipresence and you’ve got yourself a pretty passive, well-informed, and crowded recruiting landscape. The good news?

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How ZoomInfo Solves Recruiting Pain Points

More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market. For recruiters to build their pipeline and search for the next candidate, they need to ensure they have access to the most accurate data on the market.

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Roadblocks to Delivering a Competitive Buying Experience

Buyers struggle with being overwhelmed, indecision, and trusting the information that’s presented to them. Today’s buying experience is extremely challenging to navigate––with a plethora of choices, easy access to research, and competing (often contradictory) voices chiming in. For a buyer-facing team, the struggle is also real.

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Why B2B Contact and Account Data Management Is Critical to Your ROI

Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information. The digital age has brought about increased investment in data quality solutions. However, investing in new technology isn’t always easy, and commonly, it’s difficult to show the ROI of data quality efforts.

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Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Entrusting a vendor to help maintain its accuracy and completeness is no ordinary engagement. What’s involved in their maturity process?

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The Ultimate Sales Coaching Guide

It’s an interactive approach to sales training where sellers get to practice what they’re taught and use information in real-life scenarios. Sales coaching is a training format that allows the leaders in your organization to share their valuable experience with the rest of your sales teams. Why is sales coaching important?

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Emotional Intelligence in Leadership

Speaker: Heidi Cerenzia, Edina Murphy, and Alexis Barone, Wrike

Well-informed predictions about the EQ and the future of project management. In this panel, our thought leaders will discuss: Why emotional intelligence is essential for project success. Insights on how emotional intelligence makes teams flourish. A retrospective on how the pandemic has given rise to a new type of collaboration.