This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
As customers shift toward digital banking and self-service channels, traditional banks are forced to rethink their valueproposition. Banks that excel at customer acquisition prioritize convenience, trust, and clear valuepropositions, making it easy for customers to choose their services.
What role does customer service play in differentiating an insurer’s valueproposition? Insurers that invest in these technologies will be able to foresee and mitigate risks in ways that traditional models simply can’t. How should insurers prioritize innovation efforts? Customer service is the face of your organization.
A lot of the things we’re seeing right now simply stem from a general technology, or informationtechnology trend: the world has become swamped with informational complexity, and that has brought a couple of ramifications.
A lot of the things we’re seeing right now simply stem from a general technology, or informationtechnology trend: the world has become swamped with informational complexity, and that has brought a couple of ramifications.
Ensure KPIs Measure True Impact : Develop Key Performance Indicators that accurately reflect the success and value of digital initiatives. Focus on Compatibility, Consistency, and Continuous Integration : Prioritize integration and standardization across digital efforts to ensure seamless operation and scalability.
We organize all of the trending information in your field so you don't have to. Join 105,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content