Strategic Account Management Association

SEPTEMBER 13, 2021

By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

Strategic Account Management Association

APRIL 12, 2022

By Javier Marcos, PhD, Director, Key Account Management Forum Strategic account managers face increasing pressure from their strategic customers in the form of enhanced quality of service expectations, growing product requirements and further customization of their offers, amongst others.

Account Management 520

Account Management Management Key Account Management Innovation 520

Strategic Account Management Association

JULY 13, 2021

Disruption Leads to Innovation. Disruption, although most times unwelcome, gives way to innovation. Could the mother of creativity and innovation, in fact, be disruption? This is leading many companies to accelerate their strategic account management journeys and transformations. Three Pillars of Success. We think not.

Account Management 591

Account Management Innovation Co-Creation Organization 591

Strategic Account Management Association

JUNE 1, 2021

Your organization will have a more positive culture, greater confidence in management and stronger innovation and collaboration. Responsibility leads to confidence in management. Forgiveness leads to innovation. This is all made possible by a highly engaged workforce that has confidence in management.

Supply Chain 591

Supply Chain Leadership Decision-making Innovation 591

Strategic Account Management Association

AUGUST 24, 2021

From all this, we stress tested long-held views about strategic account management. Karen Passmore is Partner at the management consulting firm McKinsey and Company where she works on organizational design and go-to-market strategies with a focus on breaking down organizational silos. 5 General management skills.

Stakeholders 520

Stakeholders Supply Chain Digitalization Shareholders 520

Strategic Account Management Association

AUGUST 6, 2021

Director Global Account Management, Aramex. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. Segments are managed by leaders specialized in each industry. “In A new central commercial organization was born.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

Flevy

MARCH 21, 2025

Innovation is no longer a luxuryits survival. Organizations that fail to innovate, stagnate. Thats where the Innovation-Ambition Matrix steps in. This framework helps leaders balance incremental improvements, market expansion, and transformative breakthroughs, ensuring Innovation efforts align with Strategy.

Innovation 52

Innovation Supply Chain Digital Transformation Marketing 52

Strategic Account Management Association

AUGUST 10, 2021

Chad Albrecht, Managing Principal of ZS Associates, and Joel Schaafsma, SAMA’s Research General Manager, have offered us a sneak preview of some key findings. Participants included 200 Account Managers, SAM Program Directors, and Central Office/Program Managers across 8 industries worldwide.

Artificial Intelligence 104

Artificial Intelligence Healthcare Account Management Account Planning 104

Account Manager Tips

AUGUST 14, 2022

21 free courses for key account managers to boost your skills now A key account manager has to grow and retain their clients. Find out what those skills are, along with 21 free courses to help you become a better key account manager. Need more help to improve your key account management skills? Table Of Contents.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Strategic Account Management Association

APRIL 22, 2021

By Neil Tumber , Relationship Manager , Advanced Services Grou. The post Servitization 101 – How servitization can strengthen your relationship with your key accounts appeared first on Strategic Account Management Association blog. Just like data, automation, Industry 4.0 In this post, we will explain everything you need to know.

Manufacturing 520

Manufacturing Co-Creation Suppliers Account Management 520

Strategic Account Management Association

JANUARY 25, 2022

Pfizer is the winner of the 2021 SAMA Excellence Award for “Innovative Value Co-Creation.” By Emily Williams, Strategic Account Manager , Pfizer. Many patients could be eligible for effective outpatient management. Stakeholder management. This resulted in frequent patient no-shows and a backlog for follow-up appointments.

Healthcare 400

Healthcare Co-Creation Stakeholders Account Management 400

Account Manager Tips

FEBRUARY 28, 2021

What skills do key account managers need? Key account management is a profession in demand. Key Account Managers are in demand by companies now more than ever. Customer Success Manager #7. Companies are under enormous pressures and need account managers with the right skill set to help them navigate the challenges.

Key Account Management 246

Key Account Management Account Management Management Decision-making 246

Account Manager Tips

MARCH 23, 2021

Why is key account management important? Well, i f you don't have key account management in place, you could leave money on the table, be helpless to competitor threats and put your most valuable clients at risk of defection. Key account management is the secret to grow revenue and customer retention. Why should you care?

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Planview

APRIL 14, 2025

I’m excited to launch Eye on Innovation, a brand-new series on the Planview Blog. Plus, youll get an early look at innovation thats coming soon. How Were Responding Hearing what matters to our customers and the market at large drives our innovation roadmap. And, in case you missed it Sciforma is now part of Planview.

Innovation 59

Innovation Decision-making Prioritization Government 59

Cosawi

NOVEMBER 26, 2024

Unlocking the SAM Journey Through Center of Excellence, Executive Engagement, & ABM Mastery By Dominique Côté Owner and Founder, Cosawi Disruption continues to drive innovation across industries, reshaping how businesses engage with customers. Securing Executive Sponsorship 3. Why a COE is essential 1.

Innovation 52

Innovation Account Management Account Planning Decision-making 52

Strategic Account Management Association

MARCH 2, 2022

By Gordon Galzerano, Co-Founder and Managing Partner, Timberwilde Consulting Group. It’s also been shown that diverse perspectives inspire creativity and drive innovation, whereas homogeneous teams will often gravitate towards the status quo. Analytical thinking and innovation. This is playing out in real time.

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

Flevy

DECEMBER 10, 2022

In order to manage disruptions some businesses partner with others. Creating an appropriate type of Innovation Ecosystem is crucial for guaranteeing success and to identify and manage sources of conflict. Conventional Innovation Management is unable to sustain itself in the face of contemporary needs.

Innovation 111

Innovation Digital Transformation Leadership Management 111

Account Manager Tips

APRIL 26, 2021

How much money does a key account manager make? Find out the average salaries for key account managers in Australia, India, the United Kingdom and the United States and what the job is REALLY like before you decide if it's for you. Earning potential Key account managers earn significantly above the national average of major markets.

Key Account Management 242

Key Account Management Account Management Management Negotiation 242

Flevy

AUGUST 29, 2022

Partnering with complementary organizations in order to create an Innovation Ecosystem radically improves an organization’s competitive or technological strength. Setting up the correct type of Innovation Ecosystem is key in order to guarantee success and to detect and manage sources of conflict. Define the Area of Exploration.

Innovation 109

Innovation Banking Organization Marketing 109

Account Manager Tips

OCTOBER 11, 2021

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key account manager and how to turn yourself into a good one. Too reactive A bad key account manager responds to situations instead of controlling them.

Account Management 246

Account Management Key Account Management Management Suppliers 246

Planview

FEBRUARY 10, 2025

With six new awards to celebrate, we’re proud that our innovation in Strategic Portfolio Management and our commitment to creating an exceptional workplace culture receive continued recognition. Innovation at the Forefront Our commitment to innovation has earned significant recognition from industry experts.

Innovation 59

Innovation Software Software Decision-making 59

Strategic Planning and Management Insights

FEBRUARY 12, 2025

Change Management and Strategic Planning Fuel Tech Hub Innovation - A Conversation with Nicholas Lalla of Tulsa Innovation Labs- SME Strategy Management Facilitation

Innovation 91

Innovation Management Facilitation 91

Strategic Account Management Association

FEBRUARY 12, 2024

To navigate today’s ever-changing marketplace, modern SAM practitioners need to lead with agility and view strategic account management as a business imperative — themes we are excited to explore at the SAMA 2024 Annual Conference in Miami, FL, at the legendary Fontainebleau Miami Beach hotel, May 21 - 23.

Account Management 520

Account Management Management Organization Innovation 520

Flevy

AUGUST 16, 2022

Notable Innovation throughout various industries has taken place as a result of the COVID-19 crisis. Innovation is always a tumultuous process of hazarding into unfamiliar territory. Apparently, the Innovations that businesses have come up with during COVID-19, may seem to be merely reactive responses to an extraordinary circumstance.

Innovation 111

Innovation Banking Organization Marketing 111

Openview

MARCH 1, 2021

Axonius , which lets organizations manage and track computing-based assets that are connecting to their networks — and then plug that data into some 300 different cybersecurity tools to analyse it — has closed a round of $100 million, a Series D that values the company at over $1 billion ($1.2 billion, to be exact).

Cybersecurity 199

Cybersecurity Investors Management Remote Working 199

Red Star Kim

JULY 11, 2022

Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure. Communication and education are required to manage expectations and promote enthusiasm and momentum. We also considered channel management strategies for referrer and referrals management. This is an ongoing dialogue.

Innovation 130

Innovation Marketing Stakeholders Value Proposition 130

Kainexus

JUNE 12, 2024

Lean principles foster a culture of innovation and strategic thinking within organizations. By encouraging employees at all levels to identify inefficiencies and propose improvements, The Lean business management strategy enables companies to create an environment where innovative ideas flourish.

Innovation 102

Innovation Facilitation Manufacturing Strategic Thinking 102

The Center for Sales Strategy

AUGUST 25, 2021

And as a sales manager, you’re finding innovative ways to address these issues. However, to become more effective in your role and provide a better overall direction for the entire team, it’s important to know the current challenges that sales managers face as well.

Sales Management 134

Sales Management Management Sales Innovation 134

Red Star Kim

MARCH 30, 2023

I’m excited to announce that the Managing Partners’ Forum has just launched a series of six modules for an innovative leadership development programme for firm-wide leaders of small and medium sized professional services firms. Why is the Managing Partners’ Forum Leadership Development programme different?

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

JULY 13, 2023

Thanks to the Managing Partners’ Forum Strategy Summit at haysmacintyre earlier this week.

Management 130

Management Remote Working Acquisition Finance 130

DemandFarm

OCTOBER 15, 2024

So is AI expected to eat up your Key Account Manager’s jobs as well? It depends on your Key Account Management (KAM) maturity level, your approach to your KAM program, your goals, and how you want to roll with the AI punches. Enter: AI in Key Account Management Today’s AI is much like Harvey Dent, the DA of Gotham City.

Key Account Management 52

Key Account Management Account Management Management Decision-making 52

Red Star Kim

SEPTEMBER 14, 2023

So here’s the spotlight on Richard Chaplin, PM Forum and Managing Partners’ Forum. That would give anyone great insight into leadership and management. He then created both the PM Forum and Managing Partners’​ Forum – two key membership groups in professional services. Richard Chaplin and I speak almost every week.

Management 130

Management Leadership Innovation Government 130

Planview

MARCH 19, 2025

Technological Advances : Innovations in AI, machine learning, and digital currencies redefine how organizations operate and meet consumer expectations. Continuous Improvement Fosters a culture of learning, experimentation, and customer-centric innovation, allowing teams to refine processes and enhance business agility.

Financial Services 52

Financial Services Banking Management Government 52

Account Manager Tips

JUNE 23, 2020

Phil is an account management and sales professional professional with a wealth of experience and wisdom he's distilled into The Tenets of Account Management. These guiding principles have served Phil well and I know they will help you find success as a key account manager. What are the Tenets of Account Management?

Key Account Management 182

Key Account Management Account Management Management Suppliers 182

Red Star Kim

MAY 11, 2023

This post reviews the core material covered in Managing Brands Chartered Institute of Marketing (CIM) professional qualification (Level 6 elective New CIM professional marketing qualifications – 2020 (kimtasso.com) ) and the Cambridge Marketing College’s Marketing Manager Apprenticeship – a Level 6 Qualification (kimtasso.com).

Management 130

Management Co-Creation Publishing Leadership 130