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Some of these qualities—like being altruistic or data-driven—are diametrically opposed to the skills a sales rep needs to possess. Myth: Sales reps and managers have the same interpersonalskills. A sales rep needs interpersonalskills to deal with customers, while a manager needs interpersonalskills to manage a team.
Interpersonal and work-related issues are resolved. Managers meet with supervisors to discuss the overall performance of the team and workforce members. Top Skills for Supervisors. Strong interpersonalskills are ultimately the fuel that drives collaboration, employee engagement and business results.
Strong collaboration and interpersonalskills: The Key Account Manager must establish and maintain warm partnerships with their key accounts, and this requires focused attention, responsiveness, and quality communication. This requires careful planning and strategicthinking in areas such as operations and sales.
Automation of recurring tasks can also create more time for strategicthinking. While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. “What can humans do better?
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