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How to identify which of your sales reps would be effective managers

Nutshell

Some of these qualities—like being altruistic or data-driven—are diametrically opposed to the skills a sales rep needs to possess. Myth: Sales reps and managers have the same interpersonal skills. A sales rep needs interpersonal skills to deal with customers, while a manager needs interpersonal skills to manage a team.

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Future Marketing/BD Manager – Build your personal brand and increase your strategic contribution (December 2022)

Red Star Kim

Develop both hard (technical) and soft (interpersonal) skills. Profit growth. Personal brands featured strongly in both the initial delegate aims for the day and also when we considered our key takeaways at the end of session. Delegate aims. At the start of the day, delegates shared their learning aims: Personal brand.

Marketing 130
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Top 11 Professional Selling Skills

Brooks Group

Positive interactions based on mutual understanding and respect lead to long-term, profitable engagements. Sales Development Tip: Work with your sellers on their interpersonal skills and emotional intelligence , and share techniques for building strong relationships.

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

78% Revenue/profit 78% Pitches/tenders 56% Additional revenue from existing clients 56% Referrals and recommendations 33% New clients/transactions 22% New leads, enquiries or opportunities generated How familiar are you with the concept of the DMU?

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Customer service definition, skills, and important principles for 2021

Zendesk

Technical skills are important, but soft skills matter, too. Here are the top customer service skills your customer service representatives need: Language and tone. Interpersonal skills. Collaboration skills. Interpersonal skills. Clear, effective communication with strong interpersonal skills.

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Which Type of Sales Job Is Right for You?

Hubspot Sales

The former offers a greater sense of security, but the latter can be incredibly profitable -- assuming you’re good at your job. People with strong interpersonal skills thrive as AEs, since the lion’s share of their day is spent in meetings, on the phone, sending emails, and/or engaging prospects on social media.

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits). A similar approach would be to unite people behind the need to focus on client interests and overcoming competitor activity.

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