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How to Thrill Investors with Your Chief Customer Officer Leadership Playbook

Customer Think

Is this how your CEO has setup the senior leadership team? Everyone believes employee experience (EX) and customer experience (CX) are symbiotic: one affects the other continually. Does the Chief Customer Officer coordinate employee experience with customer experience?

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Campaigns, thought leadership and project management – Early engagement, scoping and risk management

Red Star Kim

At the recent PM Forum online workshop on campaigns, thought leadership and project management there were 17 delegates from legal, accountancy and insolvency firms located in London, Belfast, Sutton Coldfield, Manchester, Newcastle, Cambridge and Dubai. The delegate aims, poll results and key takeaways are shown below.

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Customer Experience Growth Mindset for B2B Executives

Customer Think

B2B CEOs, boards, investors and senior leadership teams typically squander tremendous earnings and growth opportunities by putting the cart before the horse in their views of customer experience-driven growth. This may be more prevalent among newer companies, but it’s generally universal.

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Advocating for Impact: Building a Case for Strategic Initiatives

AchieveIt

Mark Muston, Head of Business Operations & Strategy at Modern Health, joined The Strategy Gap podcast to share insights on making a persuasive argument, leveraging diverse perspectives, and treating leadership like venture capitalists when securing buy-in for new initiatives. Approach leadership as investors.

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Latest Podcasts: Leading for Growth

Force Management

We even shared a special episode featuring three guests who offered unique perspectives from outside investors on what drives growth across their portfolios. There's no doubt that the key to unlocking growth is a combination of great interpersonal leadership and collaboration, as well as solid execution and data-driven business decisions.

Investors 135
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Startup Funding: What It Is, How It Works, & 5 Tips for Landing It

Hubspot Sales

The CEO searches for investors, loans, grants, and other forms of funding to help their business grow. In those cases, investors exchange capital for equity — or partial ownership — of the company. If founders don't want to involve outside investors, they can get capital through small business loans. The downside?

Investors 119
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How a CEO Rebuilds a World-Class Sales Force

SBI Growth

Obviously investors don’t like missed expectations. Board members and investors alike need leadership performance they can trust. Investors don’t get 50X returns unless the business shows proof it can achieve it. It outlines a way to rebuild your sales force into a world-class organization.

Investors 118