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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

Investor-owned: 72. Telecommunications and information. Computer software: 77. Online travel agencies: 74. Energy utilities. Municipal: 73. Cooperative: 73. Health care. Inpatient care: 70. Outpatient care: 74. Emergency room: 66. Ambulatory care: 73. Hospitals: 69. Consumer shipping and mail. Consumer shipping: 74. Restaurant.

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Let’s Talk about Churners

QYMATIX

A lower churn rate not only reflects a loyal customer base, but also signals to investors and stakeholders that the company is well positioned for long-term success. These individuals represent a dynamic subset who, for a variety of reasons, choose to sever ties with a brand, resulting in a decrease in customer retention.

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ARPEDIO Welcomes New Global Advisory Board

Arpedio

The ARPEDIO Advisory Board consists of: Chair, Sander Daniels: Investor/Advisor at Quality Clouds, Former Regional VP for Salesforce Financial Services EMEA and CEO of Client Intelligence Dashboard LTD. We are confident that their strategic guidance will significantly enhance our ability to serve our clients and expand our market presence.

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The History and Downfall of a German Wholesale Company “Wollschläger” – Part 2

QYMATIX

Until 2008, the telecommunications group’s plant, in the northern district of Riemke, was one of Nokia’s 15 production sites worldwide in nine countries. Andrea Schröder: Wollschläger: Investor zieht Kaufangebot zurück – 420 Mitarbeitern wird gekündigt. “History, in the end, becomes a form of irony.”,