Arpedio

OCTOBER 11, 2021

Key Account Manager or Strategic Ecosystem Leader? Key Account Manager or Strategic Ecosystem Leader? ? On September 15th, more than eighty Key Account Managers (KAM) assembled in Copenhagen and online for a hybrid event. October 11, 2021. October 11, 2021. Back to blog.

Key Account Management 98

Key Account Management Account Management Co-Creation Management 98

MTD Sales Training

DECEMBER 2, 2019

This is exactly why Key Account Management is one of the most important aspects of the sales process and an integral facet of every single business. Being a successful account manager means more than knowing your customers, being proactive and quickly responding to queries. Key Account Management Top Tips.

Key Account Management 80

Key Account Management Account Management Management Suppliers 80

Account Manager Tips

MARCH 23, 2021

Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business. Which is why key account management is so important. So be ruthless when selecting key accounts if you want a return on investment (or hire more account managers.)

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

Account Manager Tips

OCTOBER 21, 2021

They don't need anything As a key account manager, if you've done your job right, there's no reason for them to keep in touch. Usually our clients are more important to us than we are to them Especially if you're not a major supplier. Rebalance your communication expectations to align with your value as a supplier.

Key Account Management 246

Key Account Management Client Relationships Negotiation Suppliers 246

KAM With Passion

NOVEMBER 11, 2020

What is true in the private life is true in business as well, especially between a supplier and their customers. They need their suppliers to come to them with a “seek to serve” mentality. In order to understand their customer needs, in good like in bad times, suppliers need to run regular Business Reviews with them.

Key Account Management 130

Key Account Management Suppliers Account Management Account Planning 130

Brightbridge Consulting

OCTOBER 12, 2019

Defining key account management. After much discussion The Association for Key Account Management (AKAM), of which Alistair Taylor, Managing Partner of Brightbridge is a main Board Member, agreed on the following definition of key Account management. Key characteristics of KAM.

Key Account Management 52

Key Account Management Account Management Suppliers Management 52

Account Manager Tips

JUNE 29, 2021

Capture Strategy Tips A capture strategy identifies how to position organizations as the supplier of choice and convince clients to renew without considering alternatives. Your job as a key account manager is to deliver the kind of value that convinces your clients to stay in the loop. Reduce payment terms.

Suppliers 246

Suppliers Shareholders Stakeholders Decision-making 246

Account Manager Tips

NOVEMBER 22, 2022

As a supplier you need to adjust fast and build a foundation of trust. My old contact has been replaced First things first: find out what they want 10 steps to become a supplier of choice Check these out Quote of the week. Pre-existing relationships with competitors that may jeopardise your current status as a supplier.

Procurement 130

Procurement Suppliers Supply Chain Key Account Management 130

Account Manager Tips

JULY 9, 2020

Your first 90 days in a new job as an account manager are the most challenging.and with the most at stake. Some hiring managers move fast and you may not have the time to do your plan justice if you haven't at least got a draft completed. Are you moving to account management from a different profession?

Account Management 130

Account Management Management Key Account Management Stakeholders 130

Jermaine Edwards

MAY 27, 2020

Some account managers and key account managers can get paralysed by over research. When studied and applied these will immediately help you as a customer leader or key account manager prepare to support, shape and solve real problems with and for your customers. Market Impact (I).

Key Account Management 195

Key Account Management Account Management Innovation Suppliers 195

MTD Sales Training

MAY 3, 2020

From the customer’s point of view there are 4 types of relationships that they have with their suppliers. STAGE 2 – THIRD PARTY SUPPLIER. We cover a lot of material on how to be a trusted advisor within our Online Sales Training and our Key Account Management Training courses. Managing Director.

Suppliers 140

Suppliers Procurement Key Account Management Sales Training 140

Account Manager Tips

MAY 1, 2021

As a key account manager, you not only need to keep your clients, you need to keep them profitable. Sales and key account management Too often, key account managers retreat from sales-focused conversations because it feels manipulative. Where do you sit in the spectrum of suppliers?

Negotiation 130

Negotiation Key Account Management Suppliers Value Proposition 130

KAMCast

JULY 8, 2021

Or are you winging it along the way, relying on personality to build those relationships with key contacts? If all businesses existed to solve a problem, then account managers needed to become problem solvers. What role does today’s account manager play then?

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

Hubspot Sales

SEPTEMBER 11, 2018

Of all the questions we receive at Gartner’s Sales practice, some of the toughest and most frequent revolve around key account management. “ How do we build a successful key account management program? ”. “ How do find effective key account managers (KAMs)? ”. “ If not, what’s the point?

Key Account Management 93

Key Account Management Suppliers Account Management B2B 93

Mercuri International

MAY 21, 2021

“KAM, SAM, GAM” – the world of account management does love an acronym. But once you get past the ‘key’, ‘strategic’, and ‘global’ prefixes, it pretty much all equates to the same thing. So, in short, key accounts matter. Interestingly, key accounts might not be mostly about sales. But luckily….

Key Account Management 98

Key Account Management Account Management Suppliers Sales Training 98

Account Manager Tips

OCTOBER 18, 2022

It covers question types, styles, and specific things to ask about your client's organisation, targets, industry, supplier management, and what they think of you. The world's most amazing community of key account manager. A blog post and video to help you understand clients. Foundations of Strategy. The KAM Club.

Key Account Management 130

Key Account Management Suppliers Account Management Construction 130

Account Manager Tips

OCTOBER 12, 2022

It covers question types, styles, and specific things to ask about your client's organisation, targets, industry, supplier management, and what they think of you. The world's most amazing community of key account manager. A blog post and video to help you understand clients. Foundations of Strategy. The KAM Club.

Key Account Management 130

Key Account Management Suppliers Account Management Management 130

Account Manager Tips

JULY 6, 2022

Challenge traditional supplier-customer relationships - build partnerships and contribute resources through relationships. Use of knowledge management systems and learning with customers Provide value proposition for the customer's network. In other news + Creating customer value through shared accountability. Great advice!

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

Jermaine Edwards

NOVEMBER 25, 2021

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Relationships are deepened protecting against any key contact leaving. This new stakeholder management process will equip you to be ready.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Account Manager Tips

NOVEMBER 9, 2020

Is there anything worse a key account manager has to do than tell clients about a price increase? Alignment There are many customer facing touch points in an organisation and all must be aware of the price increase, how it's being managed, and the approved customer facing message. Let me speak to your manager.

Negotiation 130

Negotiation Account Management Key Account Management Communication 130

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? Sales managers had to type on a typewriter (1870 – 1980 (?)) Key Account Managers had to prepare a visit to a potential client thoroughly. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

Brightbridge Consulting

AUGUST 14, 2019

Critical Success Factors for Key Account Management. A Webinar Led by Alistair Taylor – Managing Partner at Brightbridge, with Diana Woodburn, Chairperson of the Association for Key Account Management. Now of course teamwork in key account management can be complicated.

Key Account Management 52

Key Account Management Suppliers Account Management Acquisition 52

Brooks Group

MARCH 6, 2023

Technical Sales Manager Skills The sales manager plays an important role in any organization. of technical sales manager resumes contained customer satisfaction as a skill! Further, they ensure retailer and vendors’ customer relationship management (CRM) database integrity. Customer Satisfaction 10.7%

Sales Management 52

Sales Management Management Suppliers Sales 52

Brightbridge Consulting

JANUARY 31, 2020

Two of a kind – Key account management and managing key accounts? One of perspectives we’ve identified as being essential for success is the notion that key account management is not the same as managing key accounts. Portfolio management.

Key Account Management 52

Key Account Management Value Proposition Account Management Suppliers 52

Clarity Engagement Solutions

NOVEMBER 9, 2020

Providers, payers and suppliers, also a distribution supply chain and the patients themselves. So, stakeholders who are charged with evolving the total patient experience and streamlining the cost equation associated with it, need Pharma to step up and offer time-sensitive solutions to help manage the patient populations.

Supply Chain 91

Supply Chain Healthcare Suppliers Stakeholders 91

Brightbridge Consulting

JUNE 12, 2019

Key Account Management: Skills Development: Flint Group. Group workshops and individual coaching for experienced senior key account leaders, commercial and technical managers. One of the largest suppliers to the printing and packaging industry world-wide, 2017 revenues were €2.2bn.

Shareholders 52

Shareholders Suppliers Key Account Management Value Proposition 52

Clarity Engagement Solutions

NOVEMBER 9, 2020

Providers, payers and suppliers, also a distribution supply chain and the patients themselves. So, stakeholders who are charged with evolving the total patient experience and streamlining the cost equation associated with it, need Pharma to step up and offer time-sensitive solutions to help manage the patient populations.

Supply Chain 91

Supply Chain Healthcare Suppliers Stakeholders 91

MTD Sales Training

NOVEMBER 13, 2017

I received an email last week from Trevor Borrows who is a newly appointed National Sales Manager in charge of a team of Account Managers. Here’s what Trevor asked: “Hi Sean, being a new National Sales Manager I need to understand how to develop account strategies. – Manage existing accounts.

Management 48

Management Suppliers Profitability Account Management 48

MTD Sales Training

AUGUST 29, 2013

But our studies have shown that there is one main component in a supplier/client relationship that can go a long way in developing future sales and encouraging that close relationship that can make or break the contact. Better resource management, as different team members can interact with more people within the client’s organisation.

Suppliers 48

Suppliers Key Account Management Account Management Global Accounts 48

Account Manager Tips

AUGUST 9, 2022

The buyer will get help from a different supplier (i.e. Details at the end of this page ) The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key account management. Through a series of conversations, each looks at the problem and how to solve it.

Negotiation 130

Negotiation Value Proposition Brainstorming Suppliers 130

Jermaine Edwards

APRIL 3, 2020

According to Deloitte Global’s 2018 crisis management survey, “ Stronger, Fitter, Better: Crisis Management for the Resilient Enterprise ,” nearly 60% of respondents believe that organisations face more crises today than they did ten years ago, yet many may overestimate their capabilities to respond. It goes without saying….

Decision-making 130

Decision-making Profitability e-Learning Negotiation 130

QYMATIX

MARCH 26, 2024

This article focuses on the key factors that have become essential to success in wholesale distribution, such as well-managed customer relationship management, its importance and what it entails. Customer Relationship Management – What is it? Predictive Sales is a forward-looking software.

Management 52

Management Artificial Intelligence CRM Software 52

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? Sales managers had to type on a typewriter (1870 – 1980 (?)) Key Account Managers had to prepare a visit to a potential client thoroughly. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars.

Artificial Intelligence 72

Artificial Intelligence B2B Computers and Electronics Internet 72

MTD Sales Training

NOVEMBER 18, 2019

Here’s what one of their managers said: “If we rely on value alone, we’ll get considerable success. When a client is committed to the relationship, they are more likely to see you as a partner than as a supplier. Then take a look at our Key Account Management Training Course. Managing Director. 5) Fairness.

Suppliers 65

Suppliers Key Account Management Sales Training Account Management 65

PandaDoc

FEBRUARY 8, 2024

If your company wants to increase sales and nurture existing customers, account management software could be the perfect tool to propel you to success. This guide will discuss what account management software can offer you, the main benefits and features to look for, and our assessment of the best solutions on the market.

Account Management 52

Account Management Software Software Management 52

Arpedio

NOVEMBER 30, 2021

Interactions with customers are becoming more complex due to an overwhelming amount of information and products and therefore there is an opportunity for sellers to shift from the traditional role of information provision to the new role of information management to create value for buyers. You: Diagnosing customer need. “We

Digitalization 52

Digitalization Account Management B2B Decision-making 52

Cranfield Executive Development

NOVEMBER 4, 2024

How suppliers can design negotiation processes for creating and capturing value.

Suppliers 52

Suppliers Negotiation Key Account Management Account Management 52