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The best sales podcasts keyaccountmanagers should listen to Are you a keyaccountmanager? Why selling is hard for keyaccountmanagersKeyAccountManagers are busy making sure clients get the best from what they've already bought. Do you sell?
25 problems that stop keyaccountmanagers from doing their job Favourite books about problem solving Coming up: How to Build a Successful Executive Sponsorship Program Just for fun: #GorgeousGrandma Day In other news Quote of the week. Keyaccountmanagement is a role that requires both sales skills and strategic thinking.
A simple sales negotiation tactic. As a keyaccountmanager, you not only need to keep your clients, you need to keep them profitable. To do that, you need sales negotiation skills to convince them to buy more and, when the time comes, to renew. Here's a simple negotiation tactic that will help.
They don't need anything As a keyaccountmanager, if you've done your job right, there's no reason for them to keep in touch. Usually our clients are more important to us than we are to them Especially if you're not a major supplier. Rebalance your communication expectations to align with your value as a supplier.
Capture Strategy Tips A capture strategy identifies how to position organizations as the supplier of choice and convince clients to renew without considering alternatives. Your job as a keyaccountmanager is to deliver the kind of value that convinces your clients to stay in the loop. Reduce payment terms.
Is there anything worse a keyaccountmanager has to do than tell clients about a price increase? Define the context, your communication strategy, negotiation tactics and contingency plans in the event of an escalation. Will you negotiate? or make some phone calls to alternative suppliers. Now what? .
The buyer will get help from a different supplier (i.e. Details at the end of this page ) The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in keyaccountmanagement. Through a series of conversations, each looks at the problem and how to solve it.
Asking who’s got great skills at influencing, negotiating, analysing and creativity is the best way to start. We must know how to mobilise a team to meet those demands. To do this we must think about skills and resources, not job titles and positions. It’s about the result, not status. NB – those with an asterisk are the must-haves.
To go forward into the future with confidence and success your team has to be geared towards working with profitable accounts. This involves the following: * Account selection. Account retention. Account dominance (becoming the preferred supplier). Managing the selling and service cost. Account Selection.
This means that now more than ever before, sales representatives and keyaccountmanagers need to create a smooth customer experience to achieve consensus within the decision-making group. We asked Jeppe Tølløse, our AccountManager and Private Equity responsible on some tips.
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