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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

It is set up at Aramex headquarters and is independent of the regional and product entities related to customer management, value co-creation and strategic alignment at the corporate level, while remaining interdependent on execution and service delivery. Segments are managed by leaders specialized in each industry. “In

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Key Account Management – First Principles

Deep Insight

This blog is about the fundamentals of Key Account Management (KAM) but that was not the topic I had in mind when I interviewed Joe Edwards. Before we got to that point, Joe talked about his first job as a sales manager at Hewlett-Packard (HP). Key Account Management. Key Account Management.

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RevOps Best Practices: An Ultimate Guide for Revenue Growth in 2025

DemandFarm

This cost-saving benefit is achieved by streamlining processes and eliminating inefficiencies, allowing marketing teams to allocate resources more effectively RevOps is more than just a framework—it’s the backbone of transformative business strategies like Account-Based Marketing (ABM), Product-Led Growth (PLG), and advanced sales enablement.

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Why change may make your customer results worse

Jermaine Edwards

Take another company providing unique market intelligence for large global organisations in the pharmaceutical and retail industries. As a Key Account Manager or Director you must begin with identifying the difference between the customer and the industry. What do they do? Digital Company.

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How to Develop a Winning Digital-First Sales Strategy

DemandFarm

Karthik Nagendra, CMO at DemandFarm, interviews Julie Lentz, Head of Retail Industry Media Sales for Google. The importance of balancing data and relationships in key account management 2. The significance of empathy and change management in driving digital transformation 3. In this podcast, you’ll learn: 1.

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What type of B2B sales will still exist in 50 years?

QYMATIX

Key Account Managers had to prepare a visit to a potential client thoroughly. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Just consider where digital retail is today. Meetings face to face are becoming a rare commodity.

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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

They had been caught off guard like many retailers with a faster-growing wave of e-commerce and online price comparison, in particular Amazon’s price check app that allows shoppers to compare in-store prices to those offered by its own inventory. This figure was unprecedented for their business.