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FROM EXECUTIVE SPONSORSHIP TO EXECUTIVE ENGAGEMENT

Strategic Account Management Association

To lead effectively, they must embrace change through agile leadership. Let us define what we mean by agile leadership. Agile leadership. Agile leadership. In our current reality, this leadership skill is necessary to survive. Sponsors are critical in these uncertain and transformative times.

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Where Mental Health and Leadership Meet

EcSell Institute

Photo by Hattie Kingsley Photography. Uncertainty has been running rampant for quite some time, and leaders have likely watched their team members struggle with anxiety, burnout, depression and much more. There's no doubt that today's events are taking a toll on our mental health.

Meetings 143
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MDI’s Leadership Lab: Unlocking the Future of Leadership Training

MDI Training

MDI’s Leadership Lab: Unlocking the Future of Leadership Training Would you like to listen to this article? Traditional formatsclassroom sessions, workshops, and coachingremain essential for leadership development, providing deep insights and impactful learning experiences.

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Got CXM? Why customer experience management isn’t just a nice-to-have for strategic account management

Strategic Account Management Association

While CRM provides visibility to leadership, it struggles to provide value for the actual users, i.e., the account managers. For leadership, they provide visibility into account team activities and productivity. For leadership, they provide visibility into account team activities and productivity.

CXM 520
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Sales Leadership in Uncertain Times

Brooks Group

We produced a series of two-minute videos on how to set up your background for a professional Zoom call, lighting tips for virtual meetings, and best practices for conducting virtual sales presentations. People started asking for a deeper dive on certain topics, so we put together longer presentations to meet that need.

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

A follow-up study SAMA conducted a year later showed a shift in top customer expectations, including: Thought leadership on real-time challenges Pricing flexibility and creativity Process automation Longer payment terms and return policies Effectiveness in hybrid working environments.

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Managing Partners’ Forum – Highlights from the Advisory Board Meeting September 2023

Red Star Kim

The Managing Partners’ Forum (mpfglobal.com) holds quarterly meetings of its Advisory Board where senior leaders discuss issues pertinent to the professional services sector. Other Forum developments Other issues mentioned by Richard Chaplin included: “Collaboration through consensus” the Forum’s leadership development programme.

Meetings 130