Strategic Account Management Association
JUNE 1, 2021
Dr. Fred Kiel, co-founder of KRW International , a global leadership consulting firm and Kelly Garramone, CEO of KRW and Executive Director of the KRW Research Institute, prove that character “isn’t kumbaya.” Tough Leadership ? Good Leadership. By Rowena Abrahams, Contributing Editor, SAMA. Insights Level ($1,495).
Strategic Account Management Association
JULY 13, 2021
Organizations are already planning for this new- or next-normal hybrid model and have worked hard to elevate the needed skill sets of their commercial teams – especially strategic account managers. The pandemic has forced organizations to pivot and reinvent how they engage with customers. These changes would otherwise have taken years.
Luminas Strategy
MARCH 17, 2025
The businesses that thrive and experience sustainable organic growth will be those that have mastered the art of co-prosperity. The answer to that question could be the difference between survival and market leadership. The post The Mutual Value Engine: Fueling Sustainable Organic Growth. appeared first on Luminas Strategy.
Strategic Account Management Association
OCTOBER 26, 2021
In our organization’s work, we see much confusion and lack of clarity on executive sponsorship, even when it is in place. The SAM should be able to count on the help of the executive sponsor in amplifying the voice of the customer throughout the organization, particularly at the executive level. Agile leadership.
Speaker: Renee Thomas and Alexis Barone, Wrike Team
It's time for project managers to gain a new understanding of what good leadership looks like in the future of work. What the future of work looks like for customer-facing organizations and teams. On the other side of the coin, some teams still crave the social, in-person dynamic of work. How to address employee burnout. And much more!
Strategic Account Management Association
SEPTEMBER 11, 2020
And yet most SAM organizations — large and small — haven’t tapped this potentially huge source of competitive differentiation. First, a definition of terms: CRM CRM software keeps sales processes organized and aligned with best practices up to the point that a deal is closed. This is where CXM shines.
Strategic Account Management Association
AUGUST 6, 2021
The program was sponsored by the CEO of Aramex, who created the role of chief commercial officer to drive the required change with the support of the whole C-suite in close cooperation and partnership with the leadership of the regions. A new central commercial organization was born. Tier 1: Organizational Structure.
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