Remove Leadership Remove Organization Remove Stakeholders
article thumbnail

How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

The program was sponsored by the CEO of Aramex, who created the role of chief commercial officer to drive the required change with the support of the whole C-suite in close cooperation and partnership with the leadership of the regions. A new central commercial organization was born. Tier 1: Organizational Structure.

article thumbnail

ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT

Strategic Account Management Association

Past attempts by the customer to solve this challenge involved engaging both hospital staff and primary care leadership. First, my internal cross-functional team and I worked strategically to align and collaborate with the customer leadership around project goals and a process for the customer to achieve those goals. health system.

article thumbnail

The Mutual Value Engine: Fueling Sustainable Organic Growth.

Luminas Strategy

At Luminas Strategy, our Customer Value Xcelerator (CVX) involves in-depth customer interviews with key stakeholders, helping clients understand where and how they deliver differential value to their customers, and how they stack up to those customers next best alternative (the competition). Embed your teams within your customers operations.

article thumbnail

Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

SAMA and Boston Consulting Group partnered in May 2020 to conduct a study aimed at discovering the early changes to customer expectations for sales organizations as a result of the COVID pandemic. Now more than ever, many customers are looking for suppliers that effectively offer strategic thought leadership. 4: Focus on value.

article thumbnail

Shareholder vs Stakeholder: What's the Difference?

Hubspot Sales

One of the big questions on that front is, “What's a shareholder versus a stakeholder?” So, to help you get a better sense of what shareholders and stakeholders are and how they differ, I've put together this handy guide. Table of Contents Shareholder vs. Stakeholder What is a shareholder? Here we go. Here are the key points.

article thumbnail

MDI’s Leadership Lab: Unlocking the Future of Leadership Training

MDI Training

MDI’s Leadership Lab: Unlocking the Future of Leadership Training Would you like to listen to this article? Traditional formatsclassroom sessions, workshops, and coachingremain essential for leadership development, providing deep insights and impactful learning experiences.

article thumbnail

Winning Over Buying Groups: How to Sell to Multiple B2B Decision Makers

Brooks Group

77% of B2B buyers report their last purchase was complex, involving multiple stakeholders. More stakeholders means longer sales cycles. Sellers need sophisticated communication and consultative skills to understand varying stakeholder needs. Decision-making time, compared to five to seven years ago, has increased by 60%.

B2B 88