Strategic Account Management Association

AUGUST 6, 2021

Commercial Excellence: supports organizational and talent needs, develops and makes available dedicated competency models meeting the requirements of the SV&I organization. Executive Sponsorship: Maps key customer stakeholders to executives and experts inside Aramex. Change is challenging both internally and externally.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

Strategic Account Management Association

SEPTEMBER 13, 2021

Value Realization – This is where the rubber meets the road. The co-value creation process includes your organization’s ability to engage internal stakeholders to sketch out a proposed co-value starting point that can be furthered with the customer early.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

Customer Think

JANUARY 12, 2024

As customer advisory board (CAB) managers maintain the momentum of the programs, one of the key checkpoints on initiative status will be their internal stakeholder meetings. Such meetings provide […]

Stakeholders 72

Stakeholders Meetings Management 72

Hubspot Sales

MAY 10, 2023

Getting multiple stakeholders to arrive at a consensus is hard enough on its own, and bringing an additional decision-maker into the fold means adding a potential detractor to the mix. Maybe you meet with them one on one to discuss the ways your product can help them individually or put their fears to rest.

Stakeholders 128

Stakeholders Decision-making Meetings Software 128

Red Star Kim

MAY 3, 2023

At the recent PM Forum workshop on stakeholder engagement and buy-in there was an interesting mix of delegates from law, accountancy and actuarial firms from across the UK and Ireland and even China. Stakeholder engagement and buy-in: Influence and persuasion skills using Aristotle and Knights and Dinosaurs.

Stakeholders 130

Stakeholders Digitalization Communication Decision-making 130

Jermaine Edwards

NOVEMBER 25, 2021

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Our contacts and stakeholders just aren’t making decisions – How do we deal with their disengagement and getting pushed back and back while they still expect more from us?

Stakeholders 130

Stakeholders Shareholders Decision-making Key Account Management 130

Red Star Kim

OCTOBER 24, 2022

Behaviour in sales meetings). This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. Some used the DMU (see introductory video on DMUs ) and the stakeholder matrix for targeting. Sales meetings. Debrief after meetings.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Holden Advisors

OCTOBER 7, 2021

Always look for new ways that your customers might use your product or for other stakeholders that might benefit from your solutions. I can meet your budget requirements; I just need to drop you down to this lower tier offering.”. Then probe for financial benefits or business improvements that their customers will get.

Procurement 369

Procurement Manufacturing Negotiation Stakeholders 369

Peter Simoons

OCTOBER 31, 2021

Tip 22: Manage Your Stakeholders. Unfortunately, the world is not always ideal, and there will be stakeholders in your alliance who don’t actually like that the alliance exists. You need to work on these stakeholders to transform them into real supporters for your partnership. As you can see, the matrix is a two-by-two.

Stakeholders 97

Stakeholders Management Publishing Prioritization 97

Hubspot Sales

FEBRUARY 13, 2024

One of the big questions on that front is, “What's a shareholder versus a stakeholder?” So, to help you get a better sense of what shareholders and stakeholders are and how they differ, I've put together this handy guide. Table of Contents Shareholder vs. Stakeholder What is a shareholder? Here we go. Here are the key points.

Shareholders 103

Shareholders Stakeholders Government Suppliers 103

Account Manager Tips

OCTOBER 11, 2021

Doesn't communicate Key accounts have vast networks of stakeholders (internal and external). Client relationships aren't built over email - so pick up the phone once in a while or setup a face-to-face meeting. You've had a great meeting with a client where you talked about all sorts of things. Internal teams. Think about it.

Account Management 246

Account Management Key Account Management Management Suppliers 246

Account Manager Tips

NOVEMBER 19, 2022

In a survey of senior executive buyers, Forrester Research asked if sales people are frequently prepared for their meetings. In fact between 70 to 80 percent feel vendors are not prepared for their meetings with senior level executives. The good news is senior executives want to meet with you. What do you think the answer was?

Value Proposition 246

Value Proposition Decision-making B2B Meetings 246

Red Star Kim

MARCH 1, 2024

At the recent Training – PM Forum on “ Buy-in, engagement and stakeholder management ” workshop we welcomed executive and manager delegates from legal and accountancy firms as well as a delegate from Poland. That’s the nature of the often long and protracted sales cycles in professional services.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Mike Kunkle

AUGUST 30, 2023

This conundrum can breed skepticism, both within the enablement team (as mentioned above) and from the stakeholders in their organization. The ability to convey this vision can rally senior leaders and front-line stakeholders alike behind our initiatives. Build Alliances: Alignment doesn’t occur in a vacuum.

Leadership 293

Leadership Stakeholders Decision-making Sales Training 293

Upland

NOVEMBER 28, 2021

Typically, these programs are powered by a robust software solution designed to meet all stakeholders’ reference needs—from Marketing and Customer Success to frontline sellers and everyone in between—and require at least one dedicated Advocacy Manager to keep everything running smoothly.

Sales 195

Sales B2B Software Software 195

SBI Growth

MARCH 2, 2022

You need to develop a strategy with a clear execution plan that will be ready for the first major organizational interaction, whether it be a board meeting or QBR. The goal is to gain confidence across the company and stakeholders. However, before the high-fives can begin, there is work to be done.

Stakeholders 150

Stakeholders Sales Meetings 150

Mike Kunkle

APRIL 8, 2023

Although, in complex B2B opportunities, especially with longer sales cycles, qualification – like discovery – may be ongoing, because new stakeholders are introduced, others leave, budgets shift, and in general, things change.) To start, assess the Buyer Type for each stakeholder. Here’s what I mean.

B2B 243

B2B Sales Decision-making Stakeholders 243

Strategic Account Management Association

SEPTEMBER 22, 2020

3-D printed medical products can be personalized to meet individuals’ health needs and scaled to help address global ventilator shortages. However, no trend effectively bridges the existing gaps across industry stakeholders. How SAMs can help providers navigate the path forward.

Supply Chain 400

Supply Chain Artificial Intelligence Innovation Suppliers 400

Miller Heiman Group

DECEMBER 21, 2020

Changes include the addition of more, and likely new, stakeholders entering the buying and selling process. Increased client expectations add to challenges that include more meetings needed to progress opportunities. One impactful change to the process is the introduction of new stakeholders. Adapt to longer buying cycles.

Virtual Selling 122

Virtual Selling Stakeholders Meetings Facilitation 122

Nutshell

SEPTEMBER 18, 2024

Navigating the complexities of B2B sales, especially with high-value enterprise deals and multiple stakeholders, can be challenging. The Miller Heiman sales process incorporates methodologies for opportunity management, stakeholder engagement, and solution selling.

Stakeholders 126

Stakeholders Sales CRM Value Proposition 126

Strategic Account Management Association

FEBRUARY 3, 2022

Research from Gartner suggests that only 28 percent of sales leaders say we’re meeting our cross-selling and up-selling growth targets. By rallying revenue teams around people and their problems, we can build a motion that truly centers on the customer and that benefits all stakeholders in the process.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

Hubspot Sales

NOVEMBER 18, 2020

63% of sales leaders believe virtual meetings are as effective as in-person meetings. When moving to the next deal stage, 72% of high-performing sales leaders find virtual meetings to be more effective than face-to-face meetings. In the U.S., job opportunities for sales managers are expected to grow by 4% through 2029.

Sales Leadership 142

Sales Leadership Leadership Sales B2B 142

Hubspot Sales

SEPTEMBER 21, 2020

Enterprise sales also involve multiple stakeholders, and the salesperson is typically in conversation with numerous people before deals are closed. Overall, a complex sale is marked by three key elements: higher perceived risk resulting from higher price points, a longer sales cycle (6+ months), and multiple stakeholders.

Stakeholders 137

Stakeholders Insurance Decision-making Finance 137

Account Manager Tips

JUNE 29, 2021

Close any gaps in your solution, meet all commitments and ensure your client is satisfied. Create contact plans to keep in touch with key stakeholders in your company and your client's. GRAHAM Different stakeholders will value different things. Who are your stakeholders, and what floats their value boat?

Suppliers 246

Suppliers Shareholders Stakeholders Decision-making 246

Hubspot Sales

JULY 30, 2020

Using HubSpot's Meetings tool as an example, here's how to break down features, advantages, and benefits. Feature - HubSpot's Meetings tool provides an interface that is synced to your Google or Office 365 calendar. Advantage - Prospects select the meeting time that works for them without back and forth email communication.

Meetings 140

Meetings Publishing Decision-making Stakeholders 140

Hubspot Sales

MARCH 11, 2024

Keep the momentum going after a meeting with a video recap and summary of next steps. After the initial qualification meeting, video is a great tool for keeping the conversation moving forward. Reduce meeting no-shows by sending a preview of the meeting agenda. Share company updates without unnecessary meetings.

Sales 123

Sales Meetings Stakeholders Customer Success 123

Account Manager Tips

JUNE 23, 2020

Don't ever do an important meeting alone. The more you prepare, either as an individual or as a team or whatever, for a phone call, VC meeting, presentation, the easier it gets. One of the reasons I still do agendas and prepare and learn is that you never know who's going to turn up to a meeting. It's all your fault.

Key Account Management 182

Key Account Management Account Management Management Suppliers 182

Hubspot Sales

SEPTEMBER 12, 2024

B2B Buyers vs. B2C Buyers While B2C buyers tend to make smaller, transactional purchases to meet their immediate needs, B2B buyers are often making significant investments that demand complex decision-making processes. Involve key stakeholders early and move your deals forward whenever you can, but trust the process.

B2B 115

B2B B2C Decision-making Software 115

Upland

MARCH 29, 2023

Gone were the face to face office meetings and networking at industry events, and in their place were hour-long zoom calls with sellers wearing hoodies. Now, however, things have changed. Sales professionals can build stronger relationships with key stakeholders by assessing their relationships and relationship gaps.

CRM 195

CRM Management Stakeholders Decision-making 195

Hubspot Sales

DECEMBER 14, 2020

They work with salespeople to ensure they have the information and tools they need to succeed and execute a successful sales transformation that meets intended end goals. As a sales leader, you’d work with your sales teams to revamp their current operations and give them the means to meet these overall goals.

Sales 144

Sales Software Software Meetings 144

Hubspot Sales

AUGUST 26, 2024

I identified a key stakeholder with purchasing authority, reached out with a simple yet elegant email pitch, and they responded asking me for a contract they could sign right away. In fact, when you’re tenacious enough to book a call, data from Marketing Wizdom suggests that a mere 2% of sales leads will close on the first meeting.

Sales 117

Sales Meetings Communication Stakeholders 117

Account Manager Tips

JULY 9, 2020

A thoughtful 30 60 90 day plan will impress everyone you meet during the job interview process, and your new manager will breathe a huge sigh of relief, knowing you're prepared and ready to take responsibility for your own onboarding. On your first day, invite your boss to a recurring meeting to discuss your 90 day plan.

Account Management 130

Account Management Management Key Account Management Stakeholders 130

Account Manager Tips

SEPTEMBER 29, 2020

LinkedIn Sales Navigator makes it simple to stay up-to-date on what's happening with your accounts and identify and connect with important stakeholders and new prospects. What it does Arrangr is the fastest, easiest way to set up a meeting. Why you need it Key account managers attend a lot of meetings.

Key Account Management 130

Key Account Management Account Management Management Onboarding 130

Hubspot Sales

AUGUST 14, 2023

You have poor nonverbal communication when meeting. You're too passive when setting meetings with prospects. So when you’re setting a meeting, be willing to be assertive. For instance, don‘t over-thank them for accepting a meeting or ’“making time to meet”. You're too passive during meetings with prospects.

Negotiation 128

Negotiation Value Proposition Meetings Procurement 128

Hubspot Sales

JULY 5, 2022

Involve all stakeholders in the process. Therefore, it’s essential to identify what stakeholders are involved in each stage of the sales process. Schedule time to meet with your stakeholders and share your business' SMART goals, then determine the role that each stakeholder will have in completing the goals of the sales process.

B2B 111

B2B Sales Stakeholders Decision-making 111

Hubspot Sales

JUNE 12, 2023

For example, it takes around five minutes to set up your meeting link. She says, “Some reps don’t use the technology and tools they have in hand to their advantage — even if they're as simple as using email sequencing, generative AI, meeting scheduling resources, forecasting tools, dashboarding, or quote tools.

Sales 128

Sales Decision-making Stakeholders Meetings 128

Account Manager Tips

NOVEMBER 16, 2022

Use meeting scheduling apps 7. Create recurring milestone meetings 11. Share the load You don't have to be the only one in your organization communicating with key stakeholders. Use meeting scheduling apps Meeting scheduling software enhances client communication by automating the appointment booking process.

Key Account Management 130

Key Account Management Account Management Procurement Communication 130