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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

At that time, customers told us they were less focused on price in negotiations and more focused on keeping the business running, with expectations including: Changes (increase or decrease) in supply chain deliveries Delays in payment schedules Changes in allocation of volume contracted.

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14 Phrases That'll Instantly Sabotage Your Negotiation

Hubspot Sales

A successful negotiation is like a tango. And nothing ruins a productive negotiation like one of the participants using one of the 14 phrases listed below. 14 Phrases That'll Instantly Sabotage Your Negotiation 1. The focus must always be on the buyer — yes, even during the negotiation. I’ll be honest.”

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Sales vs. Account Management: What Every Sales Leader Needs to Know

Brooks Group

Negotiation and closing: Reach mutually beneficial agreements while maintaining deal value and completing sales transactions. Territory planning: Systematically organize and prioritize sales activities within a geographic or account-based region to maximize coverage and results.

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4 Ways to Impact Price Realization

Holden Advisors

For other customers who are unwilling to pay higher prices, it’s still important to align product tiers and service levels with prices to provide credibility and negotiating levers for your commercial teams. Uncover the “Why”. For this, we turn to a more qualitative analysis.

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Painless and profitable: Our guide to winning at price negotiation

PandaDoc

A wide variety of possible price negotiation strategies exist but all of them have a common baseline. That’s why successful bargaining requires special knowledge of negotiation tactics and advanced negotiation skills. Expect to be much more efficient at the following: How do I negotiate the price politely?

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The Difference Between Customer Satisfaction vs. Customer Loyalty

Brooks Group

By prioritizing customer needs over immediate sales, sales professionals demonstrate genuine interest in the customer’s success. To use this approach effectively, sales professionals must be able to ask open-ended questions , listen actively, problem-solve, negotiate, and focus on value rather than price.

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How to Use AI to Close More Sales

Hubspot Sales

Some of the back-and-forth requires your direct involvement — such as contract terms or pricing negotiations — but items like simple clarifying questions and scheduling follow-ups can easily be offloaded to AI to reduce your workload. There have never been more ways to implement AI tools and work smarter.

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