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The Best 10 CRM Software for Small Business

Hubspot Sales

As a small business owner, you toggle between marketing, sales, operations, and customer service daily — and sometimes within the same hour. If you think a CRM is an expensive tool only for large businesses, think again. Saves Admin Time Manual data entry is something no business owner wants to spend time or energy doing, ever.

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The 10 Best AI Tools for Small Businesses and How to Use Them

Hubspot Sales

That put a sour taste in my mouth regarding using that AI tool for my small business. Aside from ChatGPT and my specific use for it, plenty of other AI tools on the market can help your small business. How AI Can Help Your Small Business First, consider three ways AI can support your small business.

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Why Help Desk Software Is a Must-Have for Small Businesses

Help Scout

As a small business, keeping up with customer support can be a tough task. Help Scout’s small business help desk software lets you create stronger customer relationships, save time, and increase team productivity. Why do small businesses need a help desk? You need a specialized tool.

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10 best sales management software for small businesses

Zendesk

Sales management software is used by many salespeople to organize their contacts, manage their pipeline, and streamline workflows and organizational processes for maximum efficiency—allowing small businesses to get bigger. What small businesses should look for in sales management software. Usability and credibility.

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Small Business Customer Service Outsourcing: 4 Pitfalls to Avoid

Help Scout

Let’s look at four pitfalls that are common to small business support leaders who are new to outsourcing and discuss how you can avoid them, with examples from CX leaders who have navigated the challenges and come out with an outsourced solution they are proud of. Pitfall #2: Failing to create onboarding and training plans.

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8 Best SMS Apps for Small Businesses in 2024

Nutshell

If you’re struggling to choose the right SMS marketing app for your small business, you’ve come to the right place. Benefits of using an SMS app for small businesses 8 best SMS apps for small businesses SMS marketing app FAQs What is an SMS campaign? What should I know before using an SMS app for business?

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How to scale a business: Strategies for growing your SMB effectively

ACT

However, that doesnt mean small business owners should focus on stability and shy away from growth. You cant survive in a competitive market if you dont grow your business. However, rather than recklessly expanding your business operations and launching new products , you must take a strategic and sustainable approach.