Strategic Account Management Association

AUGUST 6, 2021

A new central commercial organization was born. To ensure the inclusion of external insights to shape and direct the new commercial organization, we partnered with SAMA for thought leadership on Strategic Account Management (SAM), as well as with Rain Group for continuous education of our sales teams. Tier 1: Organizational Structure.

Supply Chain 520

Supply Chain Logistics Co-Creation Account Management 520

Strategic Account Management Association

AUGUST 24, 2021

Regardless of the organization we work at, we could be outspent, out resourced or out marketed but we do have the opportunity to outthink our competition. On a global scale, he’s worked for Hovione, Lonza and other private equity and venture capital organizations. Organizations are redefining value. The future is now.

Stakeholders 520

Stakeholders Supply Chain Digitalization Shareholders 520

Strategic Account Management Association

SEPTEMBER 11, 2020

And yet most SAM organizations — large and small — haven’t tapped this potentially huge source of competitive differentiation. First, a definition of terms: CRM CRM software keeps sales processes organized and aligned with best practices up to the point that a deal is closed. This is where CXM shines.

CXM 520

CXM Account Management Customer Experience Management 520

Strategic Account Management Association

JUNE 30, 2021

He also spent years as a managing consultant for Microsoft’s global consulting organization. Second, you can view a SAM as a broker or bridge to the expertise that lives within their organization. So, the SAM is critical to connecting the customer with the expertise inside the seller’s organization. Register here.

Digitalization 520

Digitalization Organization Account Management Management 520

Strategic Account Management Association

SEPTEMBER 13, 2021

SAMA and Boston Consulting Group partnered in May 2020 to conduct a study aimed at discovering the early changes to customer expectations for sales organizations as a result of the COVID pandemic. Once a deal has been negotiated and closed, your organization must be aligned and agile enough to quickly execute the co-value plan.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

Strategic Account Management Association

JUNE 1, 2021

If you incorporate these habits, you will see them reflected in your organization’s success. Your organization will have a more positive culture, greater confidence in management and stronger innovation and collaboration. Virtuoso organizations are ones with superior innovation, adaptability, teamwork, collaboration and communication.

Supply Chain 591

Supply Chain Leadership Decision-making Innovation 591

Strategic Account Management Association

MARCH 2, 2022

We are all in a race to attract, develop and retain top talent for our organizations. How people show up on social media tells a lot about a candidate, but it also tells potential recruits a lot about us as an organization. It’s my organization that needs to recruit and develop and retain.” . #3: There’s no going back.

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

Strategic Account Management Association

OCTOBER 14, 2021

This is the crux of the article: to reveal what I believe to be the optimal way to organize the customer in CRM with a goal of getting the most from our strategic account planning tools. Standard Option #1: Map the entire organization into one account as shown in Figure 2. If not, it is wise to create one. corporate) and “child” (i.e.,

Account Planning 520

Account Planning CRM Account Management Decision-making 520

Strategic Account Management Association

FEBRUARY 3, 2022

But as a provider of a robust set of sales management and methodology capabilities , our teams work with some of the biggest sales organizations in the world. How are we making this information visible within our own organization so that we can function as a cohesive revenue team? Our intent is never so transactional.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

FinListics Solutions

SEPTEMBER 18, 2024

Sales organizations must not only close critical competency gaps in selling skill sets but also must leverage the right solutions and form smart partnerships to stay competitive. The pressure is mounting for B2B sales teams. It’s no longer just about selling well—today’s sales environment demands more.

B2B 87

B2B Organization Sales Environment Sales 87

Strategic Account Management Association

FEBRUARY 2, 2021

These challenges mirror those of working remotely inside organizations, including how to onboard new employees, how to maintain cultural cohesion without face-to-face contact and how to enable innovation without regular, unstructured interactions. Doing that virtually is difficult, to say the least.”.

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

Strategic Account Management Association

SEPTEMBER 30, 2020

Maintaining only one key contact leaves you at risk if they change roles or leave the organization. Going deeper into key departments will help you gather more intel, while going wider into other departments may offer you different perspectives or insights about the project and its value to the company.

Suppliers 759

Suppliers Negotiation Stakeholders Account Management 759

Strategic Account Management Association

SEPTEMBER 22, 2020

To grow your IDN customer relationships, you need to understand how the health care market is changing and where your organization fits into the ever-evolving health care ecosystem. At Advisory Board, we work with over 4,900 provider organizations, 90 health plans and 400 suppliers to produce syndicated research studies about U.S.

Supply Chain 400

Supply Chain Artificial Intelligence Innovation Suppliers 400

Mike Kunkle

OCTOBER 8, 2023

Nowhere is this truer than with the commercial organization. It shifts the focus from “revenue enablement” (which – I’m sorry – is internal, seller- and company-centric) to the broader functions of the commercial organization, in a more buyer- and customer-centric paradigm. One that I will expand over time from this foundation.

Customer Experience 304

Customer Experience Decision-making Profitability Marketing 304

Upland

MAY 4, 2023

A sales velocity equation or formula uses four metrics to help organizations calculate their own sales velocity. When used correctly, this formula can help organizations with their sales forecasting for a specific period of time and bolster their sales efforts. What is sales velocity? Why does sales velocity matter?

Sales 356

Sales Decision-making Organization Negotiation 356

Upland

FEBRUARY 17, 2023

It is the job of these trusted stakeholders to make sure that they make the right purchasing decision for their business or organization. A buying group is a clear indication that a business is taking a solution seriously, and it is the buying group that influences the decision of those higher up in the organization.

Decision-making 368

Decision-making Account Planning Stakeholders B2B 368

Strategic Account Management Association

JUNE 22, 2021

What processes has your organization initiated to combat customer roadblocks? In doing so we can reduce the cost of care, improve patients’ experiences, and ease the burden on hospital resources – a critically important goal during the COVID pandemic.

Transportation 520

Transportation Insurance Healthcare Prioritization 520

Holden Advisors

SEPTEMBER 21, 2021

In our experience, the real problem boils down to one thing—the inability to create and build a business vision that propels your customer’s organization to embrace change. Is it the wrong solution, an inadequate business case, inability to get budget, or something else? Top-performing strategic account managers get this. They sell potential.

Decision-making 435

Decision-making B2B Profitability Account Management 435

Mike Kunkle

FEBRUARY 27, 2023

In addition, expand your awareness of the disciplines and practices of organizational performance improvement, such as Organization Development. Organization Effectiveness, Organization Behavior, Business Process Management, Six or Lean Sigma, Total Quality Management, and Change Management. The systems don’t change, either.

Sales 57

Sales Onboarding Publishing Transportation 57

Strategic Account Management Association

APRIL 22, 2021

Servitization and advanced services offer the potential for organizations to significantly transform their business models to deliver even greater value to customers while also increasing their own profitability. Just like data, automation, Industry 4.0 But what do we mean by servitization, and what exactly are advanced services?

Manufacturing 520

Manufacturing Co-Creation Suppliers Account Management 520

Mike Kunkle

AUGUST 19, 2024

However, there are nuances in their application that vary based on the specific context and needs of an organization. The level of detail in the rest of the Sales Management Operating System will vary depending on the organization’s size and stage. Let’s explore some of these nuances.

Sales 269

Sales Sales Training Onboarding Sales Management 269

Holden Advisors

DECEMBER 6, 2021

This is particularly true in a B2B organization, where prices are negotiated on a deal-by-deal basis and it's not easy to change a list price and have realized prices reflect that same degree of change. The shortfall of data analysis alone is that it rarely points to the “why,” the root cause, or the “how” of capturing that opportunity.

Negotiation 221

Negotiation Manufacturing Profitability Finance 221

Account Manager Tips

MAY 25, 2021

As a result, organizations accelerated revenue and retention. You must align everyone in the supplier organization to your key account management strategy and put supporting processes in place. Set expectations across the organization. So let's answer what it is, what it isn't, and how to do it well. Kurzrock, W. Performance.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Upland

FEBRUARY 29, 2024

Revenue growth isn’t easy, but it can be simplified when sales organizations balance complex processes with a simplified approach. As he sought to establish account planning in his organization, what Eric found was that those who gave account planning a serious effort never looked back. What types of change requires management?

Account Planning 195

Account Planning Management Leadership Organization 195

Upland

DECEMBER 6, 2021

Let’s dig into how combining Altify with Google Docs can deliver lasting value for the salespeople in your organization. Of course, many organizations opt to install the integration in a sandbox first, which may add a few more days before it’s rolled out into production for sellers to get their hands on.

Account Planning 195

Account Planning Account Management Organization Customer Success 195

Upland

DECEMBER 14, 2021

In leading organizations, Slack is often the go-to tool for collaboration, and Salesforce is the book of record for everything customer relationship-related. Organizations can set Slack alerts to send automatically when someone creates or updates Altify objects or records. Save Slack messages in Altify to maintain a book of record.

Account Planning 195

Account Planning Account Management Publishing Organization 195

Strategic Account Management Association

FEBRUARY 12, 2024

To navigate today’s ever-changing marketplace, modern SAM practitioners need to lead with agility and view strategic account management as a business imperative — themes we are excited to explore at the SAMA 2024 Annual Conference in Miami, FL, at the legendary Fontainebleau Miami Beach hotel, May 21 - 23.

Account Management 520

Account Management Management Organization Innovation 520

Holden Advisors

SEPTEMBER 30, 2021

It often comes down to organizations not being clear on pricing purpose. Just think—what are some of the pricing purposes we hear in big organizations? The next one that I hear a lot in organizations—particularly ones that are trying to do a turnaround or trying to grow—is: “price to close the deal.” Why is pricing so difficult?

Procurement 195

Procurement Profitability Negotiation Innovation 195

Holden Advisors

NOVEMBER 9, 2021

Holden Advisors has the privilege of working with some of the top global sales organizations which affords us visibility into challenges that leaders in those organizations face on a daily basis. We're frequently asked about these common challenges because they might be applicable to issues encountered by other companies.

Sales 195

Sales Profitability Organization Communication 195

Upland

OCTOBER 8, 2021

Few organizations are willing to believe you have done it before just because you say so. And the bigger the organization, the bigger the sales reference problem. Sales Reference Manager makes it easy for organizations of all sizes to request, manage, and nominate sales references to improve sales velocity and maximize relationships.

B2B 195

B2B Sales Leadership Organization Customer Success 195