Arpedio

FEBRUARY 13, 2025

streamlined their processes, improved client relationships, and enhanced strategic thinking. Relationship Mapping & Org Chart Improve your critical stakeholder relationships. By adopting ARPEDIO’s advanced account management solutions, B.I.G. This case study explores how B.I.G. Superior together.

Manufacturing 52

Manufacturing Innovation Strategic Thinking Account Management 52

Red Star Kim

MAY 2, 2023

Strategic thinking: Senior professionals will need to be able to see the big picture, identify trends, and make decisions that support the long-term success of the business. It argues that there are three game changers that affect leadership: Stakeholder demands , the workforce and changing strategies.

Emotional Intelligence 100

Emotional Intelligence Leadership Decision-making Publishing 100

Red Star Kim

DECEMBER 22, 2022

Achieve buy in from all stakeholders. Work with other stakeholders to share ideas and brainstorm . Be willing to unlearn. Get people on board from beginning. Work together as a group and not do it all on my own. Have a clear campaign plan. Delegate polls. Delegates find it useful to benchmark their responses to their peers. .

Supply Chain 147

Supply Chain Government Transportation Digital Transformation 147

Account Manager Tips

AUGUST 14, 2022

Because the job is so varied and involves many different tasks, you need a lot of skills to do it well: Strategic thinking Influencing Business management Leadership Teamwork Change management Innovation and creativity Solution design and positioning Relationship building Sales Project management Phew!

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Whetstone

JULY 11, 2024

To excel, SAMs must understand stakeholder goals, simplify complexities through effective communication, and ensure proactive action. Communication with Key Stakeholders The first step in strategic account management is identifying the true key stakeholders, both internal and external.

Stakeholders 52

Stakeholders Account Management Decision-making Strategic Thinking 52

CMOE

JULY 27, 2022

Applied Strategic Thinking®. Find a balance between meeting today’s expectations and requirements and reaching for tomorrow’s possibilities by thinking and acting in a strategic way. Use code SAVE15 to get 15% off your purchase (or contact CMOE for bulk-pricing options). Diversity, Equity, and Inclusion Essentials.

e-Learning 52

e-Learning Strategic Thinking Digitalization Leadership 52

MTD Sales Training

NOVEMBER 15, 2017

These ideas will help support all stakeholders within the business identify what further opportunities may exist. They build their strategic thinking skills. Many KAMs get sucked into thinking operationally. They align KAM activities to meet accounts’ needs and expectations.

Key Account Management 75

Key Account Management Account Management Management Finance 75

CMOE

OCTOBER 24, 2022

A manager requires long-term, big-picture skills such as: Strategic thinking: Strategic thinking involves leveraging one’s strengths and insights to ignite positive change and elevate a business’s competitive advantage. Tops Skills for Managers.

Interpersonal Skills 52

Interpersonal Skills Management Strategic Thinking Leadership 52

ProlifIQ

JUNE 21, 2023

This team consists of dedicated professionals who work collaboratively to support the strategic account manager in delivering value to the strategic accounts. Strategic account management planning involves proactive and strategic thinking. Think about WHO your team has engaged with over the partnership.

Account Management 52

Account Management Management Account Planning Stakeholders 52

DemandFarm

DECEMBER 12, 2024

2024 brought its share of wins, misses, and lessons like you were in speed-dating with stakeholders. UX Enhancements: Revamped Org Chart: A visually and functionally updated organizational chart helps account managers map stakeholders and navigate relationships better. Not everything was gloom and doom, though. And the results?

Key Account Management 52

Key Account Management Account Management Stakeholders Account Planning 52

Arpedio

FEBRUARY 20, 2024

Negotiation and Deal Making: Engaging in negotiations with potential partners, clients, or stakeholders to secure favorable agreements or contracts. Overall, business development aims to identify and pursue strategic opportunities that align with the organization’s objectives, drive revenue growth, and enhance long-term sustainability.

Negotiation 40

Negotiation Suppliers Strategic Thinking Stakeholders 40

SBI

JULY 1, 2020

One way teams are being more strategic is by leveraging technology to establish relationships and reinforce connections that are key to identifying hidden revenue potential. This is a dramatic shift from backward-looking, record keeping activities to revenue-driving strategic thinking. Identify and Develop Revenue Growth Ideas.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

OnStrategyHQ

JUNE 2, 2023

A: To evaluate your team’s thinking [and help them think strategically], we recommend gaining insights from your team before sessions with good thoughtful questions, considering their answers, and creating an environment conducive to strategic thinking. Additional Resources to Consider Is it Strategic?

Strategic Thinking 40

Strategic Thinking Decision-making Stakeholders Facilitation 40

DemandFarm

APRIL 26, 2023

They must be able to communicate effectively with different stakeholders and adapt to the client’s changing needs and expectations. Their responsibilities include managing revenue and retention, analyzing spending habits, identifying growth opportunities, and building strong relationships with key stakeholders.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

AchieveIt

MARCH 24, 2025

Technology also facilitates communication and feedback collection from a variety of external stakeholders, such as community organizations, businesses, and citizens. Taking these different perspectives into account helps agencies build initiatives that are more likely to hit common goals and address different needs.

Government 52

Government Innovation Software Software 52

Arpedio

FEBRUARY 20, 2024

Relationship Building : Key Account Management emphasizes building strong, trust-based relationships with key stakeholders within the customer organization. KAMs serve as strategic advisors, fostering open communication, providing expert guidance, and demonstrating a commitment to the customer’s success.

Key Account Management 40

Key Account Management Account Management Management Strategic Thinking 40

CMOE

DECEMBER 8, 2021

To help leaders reset the strategy, provide team members with direction, model a strategic mindset, and inspire new levels of strategic thinking across the organization, leaders must look at the crisis from two perspectives: evaluating the situation and reimagining the future. Instead, the creation of strategy must be ongoing.

Leadership 40

Leadership Supply Chain Brainstorming Strategic Thinking 40

Hubspot Sales

NOVEMBER 21, 2017

You’ve got to have a firm handle on the market and your product -- while inspiring employees and influencing stakeholders. Playing to Win” outlines the strategic approach Lafley and his strategic advisor, Martin, used to double Procter & Gamble’s sales, quadruple profits, and increase market value by more than $100 billion.

Decision-making 112

Decision-making Leadership Profitability Investors 112

Yesler

AUGUST 27, 2019

The more experience prospects have with your products and services the better able they are to share firsthand, accurate information with peers and stakeholders. Our clients often get stuck fulfilling stakeholder requests and lose sight of their customer’s needs and goals. Efficiency. First impressions do matter.

Customer Experience 52

Customer Experience Facilitation Decision-making Stakeholders 52

Arpedio

MARCH 15, 2024

Let’s explore the key components of the strategic selling process: Preparing and Planning for Sales Engagements Before engaging with prospects or customers, it’s essential for sales professionals to thoroughly prepare and plan their approach.

Value Proposition 52

Value Proposition Negotiation Sales Sales Environment 52

AchieveIt

MARCH 15, 2024

Strategies can fail right at the start of implementation because stakeholders don’t get it, the market changes, or it’s just hard to turn big plans into everyday actions that the team can handle. Giving regular updates on strategic progress helps keep everyone accountable, celebrate successes, and learn from challenges.

Decision-making 52

Decision-making Stakeholders Communication Prioritization 52

Arpedio

DECEMBER 15, 2023

Key responsibilities of account managers include: Building and maintaining client relationships: This involves understanding the client’s needs and expectations, and developing a strong rapport with key stakeholders in the organization.

Account Management 52

Account Management Management Client Relationships Negotiation 52

Janek Performance Group: Account Planning

MAY 16, 2022

The core competencies you want to look for in a strategic account manager include: Account Management Skills Organization & Planning Skills Problem Solving Market Awareness Strategic Thinking Analytical Skills. Strategic account managers should expand on initial wins with high-value clients.

Account Management 52

Account Management Management Acquisition Strategic Thinking 52

CMOE

AUGUST 8, 2024

These leaders must confront the daily challenges of making key decisions across a variety of stakeholders and balancing competing demands. Areas of focus include developing strategic thinking, building a high-performance team, developing a purpose, and aligning the team.

Construction 52

Construction Prioritization Leadership Communication 52

Shapecast

JANUARY 27, 2022

There would be a supporting applications perspective, a data perspective and so on which different stakeholders and teams can use to understand what needs to be built overt time and why. Equally, for this to happen, architects must be able to exhibit gravitas, strategic thinking and strong business understanding.

Government 40

Government Stakeholders Leadership Facilitation 40

Shapecast

JANUARY 27, 2022

There would be a supporting applications perspective, a data perspective and so on which different stakeholders and teams can use to understand what needs to be built overt time and why. Equally, for this to happen, architects must be able to exhibit gravitas, strategic thinking and strong business understanding.

Government 40

Government Stakeholders Leadership Facilitation 40

Arpedio

MARCH 6, 2024

Here’s how: Feedback Loop Establish Channels: Create formal channels for collecting feedback from clients and internal stakeholders, such as surveys, feedback forms, or regular check-in meetings. Act on Feedback: Analyze feedback collected from clients and stakeholders to identify recurring themes or areas of concern.

Account Management 52

Account Management Management Prioritization Client Relationships 52

SmartKarrot

MARCH 21, 2022

Coordinate and deliver Executive Business Reviews to all customers on a semi-annual cadence with highly engaged stakeholders. Through strategical thinking and analysis identify profitable strategical solutions for the customers. Use data to share customer insights to other key stakeholders in the business.

Customer Success 19

Customer Success Onboarding Stakeholders Strategic Thinking 19

SmartKarrot

APRIL 11, 2022

Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to fully understand the client’s business strategies and measurements for success. As a Senior Customer Success Manager, you will be owning and maintaining customer relationships on strategical level with decision-makers.

Customer Success 3

Customer Success Onboarding Client Onboarding Strategic Thinking 3

SmartKarrot

AUGUST 22, 2022

Shape the Customer Success strategy and execution framework with essential product and field leadership stakeholders. Lead change management with the existing teams to shift to a strategic advisory paradigm – evolve people, capabilities, operations, and customer engagement.

Customer Success 19

Customer Success Profitability Account Management Strategic Thinking 19

SmartKarrot

MAY 24, 2022

Coordinate and deliver Executive Business Reviews to all customers on a semi-annual cadence with highly engaged stakeholders. Through strategical thinking and analysis identify profitable strategical solutions for the customers. Support People.ai

Customer Success 3

Customer Success Strategic Thinking Advertising Stakeholders 3

Account Management Skills

AUGUST 7, 2023

We help them protect their assets, monetize them, develop strong contracts with their clients and other stakeholders and navigate marketing regulations. Because some of the stakeholders of the client with whom you’re negotiating as an agency may not be on the forefront of what their company’s policies are with respect to AI use.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

SmartKarrot

MAY 12, 2023

Strategic Thinking and Planning One of the most important skills for a Key Account Manager is the ability to think and plan strategically. To develop strategic thinking skills, Key Account Managers should regularly analyze industry trends, customer insights , and competitive landscapes.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10

SmartKarrot

JUNE 11, 2021

Customer Success Master class Level 1 is one that covers the fundamentals like strategic thinking, customer engagement and more. Course takers will also better communicate with stakeholders and offer better experience design. The masterclass is a combination of three levels. Let’s cover each level for better understanding.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

SmartKarrot

JANUARY 30, 2024

I employ a pyramid-style mapping of stakeholders, identifying their roles and influence in decision-making. This approach extends not only to client-facing interactions but also to internal stakeholders within the organization. Understanding the dynamics of both client and internal teams is crucial.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

JANUARY 30, 2024

I employ a pyramid-style mapping of stakeholders, identifying their roles and influence in decision-making. This approach extends not only to client-facing interactions but also to internal stakeholders within the organization. Understanding the dynamics of both client and internal teams is crucial.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

OCTOBER 6, 2022

Appointment Scheduling Tools: Account managers can use appointment scheduling tools such as Arrangr to set up meetings with the stakeholders. CRM tools: Communication is a particularly important part of a relationship – be it with the internal teams or with the external stakeholders. The candidate for the job role should have –.

Account Management 10

Account Management Management Negotiation Stakeholders 10