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How Royal Became a Trusted Advisor and Streamlined Solutions Saving $300,000 Per Patient

Strategic Account Management Association

Royal Ambulance is a California-based transportation company committed to connecting patients and providers in the healthcare continuum through transportation, technology and seamless experiences. Decrease the time case managers spend on scheduling patient transport. By Roshni Patel, Customer Success Manager, Royal Ambulance.

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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. By Shahaboddin Wahdatehagh, Sr. Director Global Account Management, Aramex. Aramex was the recipient of the 2021 SAMA Excellence Award for “Outstanding Young SAM Program.”.

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Logistics & Transportation Value Chain: Deep Dive

Flevy

The Logistics & Transportation industry is the backbone of global trade and commerce , encompassing a vast network of services that facilitate the movement of goods across regions and countries. Freight and Parcel Delivery: Transporting goods via various modes to ensure timely delivery.

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Zendesk for Passenger Transportation

Zendesk

Because of legacy infrastructure, transportation companies have unique challenges to consider when choosing a CX platform. The post Zendesk for Passenger Transportation appeared first on Zendesk. At Zendesk, we empower you to deliver modern CX that is adaptable to your use cases.

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The Three Levels of Artificial Intelligence – We’ve Only Just Begun

Customer Think

Advanced technology operates behind the scenes, powering and optimizing smartphone apps, transportation, healthcare, retail, and more. Artificial Intelligence (AI) – the capability of a machine or piece of software to display human-like intelligence – permeates our daily lives, often in ways we do not notice. It touches us in myriad ways.

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Modern CX is long overdue in the passenger transportation industry

Zendesk

But to make a good impression, passenger transportation companies need to take an honest look at their customer experience and prioritize needed changes to modernize their experience for the next generation of sightseers, vacationers, business travelers, and digital nomads.

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Charting a course to digital transformation in the passenger transportation industry

Zendesk

The transportation industry has been slow to modernize its digital infrastructure, resulting in frustrating experiences for crews, support staff, and passengers alike. The post Charting a course to digital transformation in the passenger transportation industry appeared first on Zendesk.